Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Hong Kong, Hong Kong SAR
1 room, 2 adults

Best Western Hotel Causeway Bay

3.5-star3.5 stars
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong, Hong Kong SAR

3.5-star hotel, steps from Happy Valley Race Course
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Hong Kong SAR may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Nice and tidy room. Mugs available without a spoon.Dec. 19, 2019
  • Great location for 7s weekend, handy to HKFC and Happy Valley racecourse.Apr. 2, 2019

Best Western Hotel Causeway Bay

  • Standard City View Queen Room
  • Standard Room, 2 Single Beds, City View
  • Superior City View Queen Room
  • Superior City View Twin Room
  • Deluxe City View Queen Room
  • Deluxe City View Twin Room

What’s around Best Western Hotel Causeway Bay


  • In Causeway Bay
  • Victoria Harbour - 10 min walk
  • Hong Kong Convention and Exhibition Centre - 18 min walk
  • Lan Kwai Fong - 40 min walk
  • Soho - 43 min walk
  • Happy Valley Race Course - 3 min walk
  • Wan Chai Road - 4 min walk
  • Times Square Shopping Mall - 5 min walk

Getting around

  • Hong Kong Intl. Airport (HKG) - 42 min drive
  • Hong Kong Causeway Bay Station - 7 min walk
  • Hong Kong Wan Chai Station - 13 min walk
  • Hong Kong Admiralty Station - 24 min walk
  • Hong Kong Tin Hau Station - 19 min walk

At a glance

Key facts

Hotel size

  • This hotel has 258 rooms
  • This hotel is arranged over 40 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Hong Kong SAR may have travel restrictions in place, including self-quarantine, due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This is a designated quarantine hotel. This property that can only accept bookings from foreign travelers (outside of China, Macao, and Taiwan) who are required to quarantine for 14 days after arriving in Hong Kong. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Things to do
  • Fitness facilities
  • Spa tub
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • In-room accessibility
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe

Best Western Hotel Causeway Bay’s small print

Also known as

  • Best Western Hotel Causeway Bay
  • Best Western Causeway Bay
  • Best Causeway Bay Hong Kong
  • Best Western Hotel Causeway Bay Hong Kong
  • Best Western Hotel Causeway Bay Hotel
  • Best Western Hotel Causeway Bay Hong Kong
  • Best Western Hotel Causeway Bay Hotel Hong Kong


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Hotel Causeway Bay

  • Does Best Western Hotel Causeway Bay offer free cancellation for a full refund?
    Yes, Best Western Hotel Causeway Bay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Best Western Hotel Causeway Bay currently open?
    This property is closed from January 31 2021 to February 19 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Best Western Hotel Causeway Bay?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Best Western Hotel Causeway Bay?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Best Western Hotel Causeway Bay?
    You can check in from 2 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Best Western Hotel Causeway Bay?
    Yes. Nearby restaurants include Yu Sichuan Restaurant (3-min walk), Sijie Sichuan Restaurant (3-min walk), and Mak's Noodle (3-min walk).

Recent reviews

Good 7.0 From 406 reviews

Good 6.0
Shower is not good
Chiho, au1 night trip
Poor 2.0
Very Poor Hotel. This really is a smoking hotel. We had to reject 1st room allocated as the stench of smoke was awful. This room and the room we eventually stayed in had ash trays and the hallways also smell of smoke. The rooms are tiny - no desk or chair. The toilet is in a minute alcove - over sized people could not fit in the space. Staff are not pleasant. For $300/night this is also extremely poor value.
Ray, au2 night trip
Poor 2.0
Minuscule room, beyond a joke 2x2.60m awful, tiny
Awful to put in in a nice way, They should close it. Lobby on 3 floor, restaurant for bfast pretty poor. Made our stay in HK to NEVER go back
Jacqueline, au2 night trip
Poor 2.0
Worst Western
This hotel is just terrible ! Very poor condition of hotel, small smelly dark rooms which are extremely unclean. The hotel staff are not trained well at all and lack basic customer service. The hotel facilities are poor and almost non existent. I would highly recommend not to stay at this hotel.
David, au1 night trip
Exceptional 10.0
Excellent Value for Money
Small Rooms but very clean and very convenient Location. Good service - especially Mandy - Senior Customer Service Officer
MARK, auBusiness trip
Very good 8.0
It was fine
The staff are friendly even though the situation is tough.
hk14 night family trip
Good 6.0
book for quarantine purpose. location is good but wifi is bad.
hk13 night trip
Exceptional 10.0
wifi is poor, the room is comfortable
Wing Chiu Danny, gb4 night trip
Very good 8.0
i like the location. The room size is fine for 2 person
hk13 night family trip
Good 6.0
Bad service
Well, got no reason to stay here next time. I gotta say the service sucks although I have already learned the HK ways of treating guest. When I check in at the counter, the young staff didn’t even look at me once, moreover, want me to do everything in haste while there are no one lining up behind me. Keep saying the wrong check out date and want me to sign whatever it is to finish In the whole time, so that he can gossip or go dine with colleges. I believe there are at least one senior staff or manager at the counter, but react as nothing happened. I am customer service manager in HK, and can tell there are serious training and leading issues in this hotel.
tw2 night trip

Best Western Hotel Causeway Bay