Best Western Hotel Causeway Bay
3.5-star hotel, steps from Happy Valley Race Course
- Free WiFi
- All (30)
- Fitness/Leisure (3)
- Exterior (1)
- Rooms (15)
- Bar/Dining (5)
- Interior (4)
- Other (2)
Balcony
Pool
Outdoor Spa Tub
Standard Room, 2 Single Beds, City View - Guest Room
Deluxe City View Twin Room - Guest Room
Standard City View Queen Room - Guest Room
Deluxe City View Queen Room - Guest Room
Deluxe City View Queen Room - Guest Room View
Superior City View Twin Room - Bathroom
Deluxe City View Queen Room - Bathroom
Deluxe City View Queen Room - Sundeck
Restaurant
Breakfast Area
Dining
Lobby Sitting Area
Reception
Lobby Sitting Area
Fitness Facility
Hotel Interior
Deluxe City View Queen Room - Guest Room
Standard Room, 2 Single Beds, City View - Guest Room
Superior City View Twin Room - Guest Room
Deluxe City View Queen Room - Guest Room
Superior City View Twin Room - In-Room Amenity
Deluxe City View Queen Room - Bathroom
Dining
Dining
Deluxe City View Queen Room - In-Room Amenity
Best Western Hotel Causeway Bay
Best Western Hotel Causeway Bay
Balcony[1/30]
This property is closed from January 31 2021 to February 19 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
Due to COVID-19, this property’s food and beverage options may be limited.
Nice and tidy room. Mugs available without a spoon.
Great location for 7s weekend, handy to HKFC and Happy Valley racecourse.
Hotels.com™ Rewards
Best Western Hotel Causeway Bay
- Standard City View Queen Room
- Standard Room, 2 Single Beds, City View
- Superior City View Queen Room
- Superior City View Twin Room
- Deluxe City View Queen Room
- Deluxe City View Twin Room
At a glance
Key facts
Hotel size
- This hotel has 258 rooms
- This hotel is arranged over 40 floors
Arriving/leaving
- Check-in time 2 PM-midnight
- Check-out time is 11 AM
Restrictions related to your trip
- Hong Kong SAR may have travel restrictions in place, including self-quarantine, due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
FAQs for Best Western Hotel Causeway Bay
Does Best Western Hotel Causeway Bay offer free cancellation for a full refund? Yes, Best Western Hotel Causeway Bay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is Best Western Hotel Causeway Bay currently open? This property is closed from January 31 2021 to February 19 2021 (dates subject to change). What are the cleanliness and hygiene measures currently in place at Best Western Hotel Causeway Bay? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Are pets allowed at Best Western Hotel Causeway Bay? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Best Western Hotel Causeway Bay? You can check in from 2 PM - midnight. Check-out time is 11 AM. Are there restaurants at or near Best Western Hotel Causeway Bay? Yes. Nearby restaurants include Yu Sichuan Restaurant (3-min walk), Sijie Sichuan Restaurant (3-min walk), and Mak's Noodle (3-min walk).
Recent reviews
Good 7.0 From 406 reviews
Good
Shower is not good
Chiho, au1 night trip
Poor
Very Poor Hotel. This really is a smoking hotel. We had to reject 1st room allocated as the stench of smoke was awful. This room and the room we eventually stayed in had ash trays and the hallways also smell of smoke. The rooms are tiny - no desk or chair. The toilet is in a minute alcove - over sized people could not fit in the space. Staff are not pleasant. For $300/night this is also extremely poor value.
Ray, au2 night trip
Poor
Minuscule room, beyond a joke 2x2.60m awful, tiny
Awful to put in in a nice way, They should close it. Lobby on 3 floor, restaurant for bfast pretty poor. Made our stay in HK to NEVER go back
Jacqueline, au2 night trip
Poor
Worst Western
This hotel is just terrible ! Very poor condition of hotel, small smelly dark rooms which are extremely unclean. The hotel staff are not trained well at all and lack basic customer service. The hotel facilities are poor and almost non existent. I would highly recommend not to stay at this hotel.
David, au1 night trip
Exceptional
Excellent Value for Money
Small Rooms but very clean and very convenient Location. Good service - especially Mandy - Senior Customer Service Officer
MARK, auBusiness trip
Very good
It was fine
The staff are friendly even though the situation is tough.
hk14 night family trip
Good
book for quarantine purpose. location is good but wifi is bad.
hk13 night trip
Exceptional
wifi is poor, the room is comfortable
Wing Chiu Danny, gb4 night trip
Very good
i like the location. The room size is fine for 2 person
hk13 night family trip
Good
Bad service
Well, got no reason to stay here next time. I gotta say the service sucks although I have already learned the HK ways of treating guest. When I check in at the counter, the young staff didn’t even look at me once, moreover, want me to do everything in haste while there are no one lining up behind me. Keep saying the wrong check out date and want me to sign whatever it is to finish In the whole time, so that he can gossip or go dine with colleges. I believe there are at least one senior staff or manager at the counter, but react as nothing happened. I am customer service manager in HK, and can tell there are serious training and leading issues in this hotel.
tw2 night trip
