All hotels in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults
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Hotel Hacienda Morelos, Puerto Morelos

3 stars
Rafael E Melgar Mz 2 SM 2 Lte 5-BPuerto MorelosQROO77580Mexico, ‏1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.2 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
Room
Room is not nice
102See all 102 Hotels.com reviews
From 322 reviewsTripAdvisor Traveller Rating

Hotel Hacienda Morelos, Puerto Morelos

Hotel Info: 1800 846 835

from A$90
  • Deluxe Double , Ocean View
  • Deluxe King, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

Offsite

  • Theme park shuttle *

Also known as

  • Hacienda Morelos
  • Hacienda Morelos Hotel
  • Hotel Hacienda Morelos
  • Hotel Morelos
  • Morelos Hotel
  • Hacienda Morelos Hotel Puerto Morelos
  • Hacienda Morelos Puerto
  • Hotel Hacienda Morelos Riviera Maya, Mexico - Puerto Morelos

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Theme park shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Beach umbrellas
  • Pool umbrellas
  • Beach towels
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Coyote Apache - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fishing on site
  • Scuba diving on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Hacienda Morelos, Puerto Morelos’s small print

Also known as

  • Hacienda Morelos
  • Hacienda Morelos Hotel
  • Hotel Hacienda Morelos
  • Hotel Morelos
  • Morelos Hotel
  • Hacienda Morelos Hotel Puerto Morelos
  • Hacienda Morelos Puerto
  • Hotel Hacienda Morelos Riviera Maya, Mexico - Puerto Morelos

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 102 reviews

Hotel Hacienda Morelos, Puerto Morelos
Good3.0 / 5
nice
The hotel price was good for the location...On the beach
1 night trip with friends
Hotel Hacienda Morelos, Puerto Morelos
Poor1.0 / 5
Bad
No wifi in room as advertised, No water the day we arrived so couldn't use the toilet, when the water did come on there was no hot water, TV not working, Pool half full and unusable, Power went out through the night so no AC, Have to pass the pool deck chairs over the wall down to the beach as there was only three old ones on the sand and being used, in need of major renovations.
2 night romance trip
Hotel Hacienda Morelos, Puerto Morelos
Excellent4.0 / 5
Nice little hotel
This is a mid level hotel that is decent, clean and friendly. It is on the ocean and has a small pool. the free breakfast is nothing to write home about, but is filling. A solo person does not get get as much treatment as couples or families, however.
1 night trip
Hotel Hacienda Morelos, Puerto Morelos
Poor1.0 / 5
HOTELS DOT COM DOES NOT HONOR THEIR LOWEST PRICE GUARANTEE. HACIENDA MORELOS WAS NOT READY FOR PRIME TIME DUE TO REMODELING.
7 night family trip
Hotel Hacienda Morelos, Puerto Morelos
Poor1.0 / 5
False advertising
False advertisement. The hotel pictures look better than the hotel. It is a bit run down and we were not happy with the service. We overpaid to stay there. I would not pay more than $US 60/night. There was no wifi in the rooms as advertised. The shared balconies are tiny and you have no privacy. The hotel has great potential but needs some reinvesting and waitors need to learn better manners!!
2 night romance trip

See all reviews

Hotel Hacienda Morelos, Puerto Morelos

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