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All properties in Chichen Itza, Yucatán, Mexico
1 room, 2 adults

Hotel Okaan

3.5-star3.5 stars
km 122 Carr Merida-Puerto Juarez, Chichen Itza, YUC, 97750, Mexico

3.5-star hotel with spa, near Cenote Ik kil
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very nice location very relaxing by the pool in a middle of the jungle very secureJan. 28, 2020
  • Feels like being away from everything No electricity when I got there made it feel like…Aug. 23, 2019

Hotel Okaan

from A$88
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Romantic Cabin, 2 Double Beds
  • Junior Suite, 2 Double Beds
  • Deluxe Bungalow, 2 Double Beds

What’s around Hotel Okaan

Landmarks

  • Cenote Ik kil - 22 min walk
  • Court of the Thousand Columns - 2.8 mi / 4.5 km
  • Pyramid of Kukulkan - 2.8 mi / 4.6 km

Getting around

  • Manuel Crescencio Rejon Intl. Airport (MID) - 105 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking on site (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Picnic area
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, body scrubs, and body treatments. The spa is equipped with a mud bath.

The spa is open select days. Guests under 15 years old are not allowed in the spa.

Dining

Onsite venue - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Okaan’s small print

Also known as

  • Hotel Okaan Piste
  • Hotel Okaan
  • Okaan Piste
  • Okaan
  • Hotel Okaan Chichen Itza
  • Okaan Chichen Itza
  • Hotel Okaan Hotel
  • Hotel Okaan Chichen Itza
  • Hotel Okaan Hotel Chichen Itza

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7 AM to 10 PM.
  • Guests under 15 years old are not allowed in the spa.

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Late check-out can be arranged for an extra charge of MXN 200.00 (subject to availability)

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Okaan

    • Does Hotel Okaan offer free cancellation for a full refund?
      Yes, Hotel Okaan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hotel Okaan?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hotel Okaan?
      Yes, there's free self parking. Parking spots may be limited.
    • Is there a pool at Hotel Okaan?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 10 PM.
    • Are pets allowed at Hotel Okaan?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Hotel Okaan?
      You can check in from 2 PM to midnight. Check-out time is noon. Late check-out is available for a charge of MXN 200.00 (subject to availability). Contactless check-in and check-out are available.
    • Are there restaurants at or near Hotel Okaan?
      Yes, there's an onsite restaurant that offers garden views and poolside dining. Nearby restaurants include Hotel Oka'an (8-min walk), Pavarotti (2.3 mi), and Oxtun (3.9 mi).
    • Is airport shuttle service offered by Hotel Okaan?
      Yes, an airport shuttle is available.
    • What is there to do near Hotel Okaan?
      Recommended spots to visit include Cenote Ik kil (1.1 mi), Court of the Thousand Columns (2.8 mi), and Pyramid of Kukulkan (2.8 mi).

    Recent reviews

    Superb 9.0 From 232 reviews

    Exceptional 10.0
    Must.
    Simple amazing!!!
    Kenia, mx2 night trip with friends
    Exceptional 10.0
    Don't just stay, eat & get a massage!
    Great dinner, traditional cusine. Beautiful surroundings, architecture, holistic therapies. Beware of mosquitoes, take natural repellent.
    Lucrecia, mx2 night family trip
    Exceptional 10.0
    Nice place and stay
    The location of hotel is bit isolated but still very safe and quite. Friendly staff from the gateman to the reception and the restaurant staff. Room was good and spacious. The only thing which I found missing was the mini bar in room as during the room booking it was mentioned to be available. I gad dinner and breakfast in the restaurant which was of good taste and quality.
    Vikrant, us1 night family trip
    Exceptional 10.0
    Great location and good breakfast!
    Great location and good breakfast!
    us1 night family trip
    Good 6.0
    Overpriced for amenities
    Mosquitos ferocious. No room tv. No elevator for 3story building. Poor parking. AC did not have auto thermostat. Ran all the time. Pool very cold. Breakfast spartan.
    Alan d, us1 night trip
    Exceptional 10.0
    Tranquilidad
    Amazing, beautiful. Perfect place to unplug, unwind. Wonderful dinner & breakfast. Quiet solitude. My wife had the best message of her life.
    Armando, us1 night family trip
    Exceptional 10.0
    A Chichen Itza special hotel to consider
    A very unusual spot for a stay close to Chichen Itza. No hustle and bustle. Just calm and beauty. Lovely rooms that included breakfast. Also ate dinner both nights there. No place nearby in the woods anyway! Very reasonably priced. Beautiful dining setting. Good food. Enjoyed the pool after a long day at the ruins. Felt as if we were in a different world from everyday life. Didn’t use any of the spa facilities, etc. Not our style. But the hotel itself is a really special place that you should consider.
    us2 night family trip
    Very good 8.0
    Secluded
    The property is well maintained for being in a protected jungle area, large pool and very private. It is very hard to find if you arrive when it is dark, good luck. Very few personnel to help you or answer questions. No TV, no room phone in case you need anything. No radio, clocks. At least a 15-20 minute drive to Chitchen Itza.
    Ignacio, us1 night romance trip
    Exceptional 10.0
    Great place to escape anything you want to escape!
    Great place to stay!
    mx1 night family trip
    Exceptional 10.0
    Superb
    The room was very spacious, quiet, and comfortable. The drive in from the main road is 1.5 km of a moderately rough dirt road - don't t let that dissuade you. Breakfast was very good. WiFi was very spotty, but, hey, you are out in the jungle. No TV in the room. But if you are out here expecting TV, there's something wrong with you. Pool is nice and refreshing after a hot day at Chichen Itza. ,
    mx2 night romance trip

    Hotel Okaan

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