The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor Pool
Sunloungers
Internet
Free WiFi
Parking and transport
Free self-parking on site
Return airport shuttle (surcharge)
Family friendly
Children stay for free (see details)
Playground
Kitchenette
Fridge
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Dining
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall shower head
Towels provided
Hairdryer
Free toiletries
Living spaces
Library
Entertainment
TV
DVD player
Outdoor areas
Patio
Terrace
Barbecue
Garden
Picnic area
Laundry
Laundry facilities
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No lifts
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Iron/ironing board
Corner/local shop
Front desk (limited hours)
Location highlights
Near the ocean
On the lake
Near the boardwalk
In the suburbs
In a regional park
Things to do
Golf lessons nearby
Whale watching nearby
Golf nearby
Safety features
Fire extinguisher
Smoke detector
Window guards
Outdoor lighting
General
36 rooms
Individually decorated
Individually furnished
Reviews
9.2
Superb
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Sept 2023
Comfortable and convenient
A very comfortable convenient place to stay in Hervey Bay. Every unit has a peaceful view over part of the lake. Everything you need for self catering. Woolworths is an easy walk away. We loved our stay at Sanctuary Lakes
Denis
Denis, 4-night trip
Verified Hotels.com guest review
8/10 Very good
27 Aug 2023
Room was not cleaned properly kitchen was very dirty food on appliances , furnishings were old and broken in the room , not enough coffee ,sugar,or bisc for 3 adults ,beds shower and toilet were clean
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
22 Aug 2023
Old but quiet place to stay
Old and dated. Needs a bit of a renovation but on the positive a quiet location
Jay
Jay, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2023
Wonderful for families
A great place to stay for families for some wonderful interactions with local wildlife. Hosts are very friendly and welcoming, would thoroughly recommend.
Errin
Errin, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2023
Carlie
Carlie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2023
Graham
Graham, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2023
Great property
Christine
Christine, 3-night family trip
Verified Wotif guest review
8/10 Very good
29 Apr 2023
Worried about safety of coconuts on trees
Valerie
Valerie, 7-night romance trip
Verified Wotif guest review
6/10 Good
16 Mar 2023
It was close to where my family lives so just a quick walk away. The villas are dated, but adequate for my purposes as I didn't spend much time there. The internet was non existent and upon moving villas, the internet was sporadic. In this day and age I would have thought internet would be available and reliable.