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Aparthotel

Sanctuary Lakes Fauna Retreat

3.5 star property
Lakefront aparthotel with outdoor pool, near Urangan Pier

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Nestled near Hervey Bay Botanic Garden, Sanctuary Lakes Fauna Retreat offers a tranquil escape. Stroll through the garden, unwind by the outdoor pool with sun loungers, or explore books in the library. With a playground for kids and free self parking, guests have praised this retreat's relaxing atmosphere.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Kitchenette
  • Laundry facilities
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • 36 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Corner/local shop
  • Snack bar/deli
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Playground on-site
  • Kitchenette
  • Private hot tub
  • Television
  • Garden

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio Villa

Studio Villa

Studio Villa

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Family Villa

Family Villa

Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Queen Villa

Queen Villa

Queen Villa

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Family Villa

Economy Family Villa

Economy Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Superior Family Villa

Superior Family Villa

Superior Family Villa

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Economy Studio Villa

Economy Studio Villa | Living area

Economy Studio Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Economy Queen Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio Villa

Superior Studio Villa

Superior Studio Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Queen Villa

Superior Queen Villa

Superior Queen Villa

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen Family Villa

Queen Family Villa

Queen Family Villa

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

View all photos for Superior Villa

Superior Villa

Superior Villa

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Villa

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

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About the area

Map
1 Shell Street, Urangan, QLD, 4655

What's nearby

  • Esplanade - 3 min walk - 0.3 km
  • Shelly Beach - 5 min walk - 0.5 km
  • Urangan Pier - 10 min walk - 0.9 km
  • Hervey Bay Botanic Garden - 17 min walk - 1.5 km
  • Great Sandy Straits Marina - 4 min drive - 2.7 km

Getting around

  • Hervey Bay, QLD (HVB) - 6 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Golden Chicken - ‬18 min walk
  • ‪The Dock Hb - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Hervey Bay Boat Club - ‬3 min drive

About this property

Sanctuary Lakes Fauna Retreat

Sanctuary Lakes Fauna Retreat puts you in a great location, within a 15-minute walk of Urangan Pier and Hervey Bay Botanic Garden. An outdoor pool and a snack bar/deli are other highlights, and apartments offer upmarket features such as indoor private hot tubs and soaking baths.

At a glance

DONE

Property size

    • 36 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The property charges 1.68 per cent for credit card payments
    • The front desk is open daily from 8:00 AM - 5:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
VPN_KEY

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • An indoor hot tub
  • A private hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Family friendly

  • Children stay for free (see details)
  • Playground

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Deep-soaking bath
  • Soap
  • Towels provided
  • Free toiletries
  • Shampoo
  • Hairdryer
  • Toilet paper

Living spaces

  • Library

Entertainment

  • TV
  • DVD player

Outdoor areas

  • Patio
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Front desk (limited hours)
  • Corner/local shop

Location highlights

  • Near the ocean
  • On the lake
  • Near the boardwalk
  • In the suburbs
  • In a regional park

Things to do

  • Whale watching nearby
  • Golf nearby
  • Golf lessons nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards
  • Outdoor lighting

General

  • 36 rooms
  • Individually decorated
  • Individually furnished

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 1.68 per cent

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property does not have lifts.

On-site parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated that there is a smoke detector on the property.

Guests can rest easy knowing that there's a fire extinguisher, window guards and outdoor lighting on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

This property is professionally cleaned.

Also known as

Sanctuary Lakes Fauna Retreat

Sanctuary Lakes Fauna Retreat Condo

Sanctuary Lakes Fauna Retreat Condo Urangan

Sanctuary Lakes Fauna Retreat Urangan

Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast

ctuary s Fauna Retreat Uranga

Sanctuary Lakes Fauna Retreat Urangan

Sanctuary Lakes Fauna Retreat Aparthotel

Sanctuary Lakes Fauna Retreat Aparthotel Urangan

Frequently asked questions

Does Sanctuary Lakes Fauna Retreat offer free cancellation for a full refund?

Yes, Sanctuary Lakes Fauna Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sanctuary Lakes Fauna Retreat?

Yes, there's an outdoor pool.

Are pets allowed at Sanctuary Lakes Fauna Retreat?

Sorry, pets aren't allowed.

Is parking offered on site at Sanctuary Lakes Fauna Retreat?

Yes, there's free self parking.

Is an airport shuttle service offered by Sanctuary Lakes Fauna Retreat?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Sanctuary Lakes Fauna Retreat?

Check-in start time: 2 PM; check-in end time: 5:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Sanctuary Lakes Fauna Retreat and nearby?

Sanctuary Lakes Fauna Retreat has an outdoor pool and private indoor hot tubs, as well as a picnic area and a garden.

Does Sanctuary Lakes Fauna Retreat have private hot tubs?

Yes, each apartment has a indoor private hot tub and a deep soaking bath.

Does Sanctuary Lakes Fauna Retreat have a kitchen or kitchenette?

Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.

Does Sanctuary Lakes Fauna Retreat have any outdoor private spaces?

Yes, each apartment features a patio.

What's the area around Sanctuary Lakes Fauna Retreat like?

Sanctuary Lakes Fauna Retreat is a short 12-minute walk from Urangan Pier and 16 minutes' walk from Esplanade.

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Reviews

Sanctuary Lakes Fauna Retreat Reviews

9.2

Wonderful

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.2

Property conditions & facilities

Popular mentions

Lake
Location
Wildlife
Room
Birds
Wifi
Villa
Lake view
Accomodation Type
Cabin

Reviews

Verified

10/10 Exceptional

From the beautiful lake with Turtles and Ducks. To the amazing villa with the comfiest bed. Everything was perfect. Close to shops and the boat harbour. Truly a tranquil getaway.
Stephanie, 5-night trip
Verified

10/10 Exceptional

Great cabins and excellent facilities
Dane, 2-night trip
Verified

10/10 Exceptional

Beautiful location, walking distance to foreshore, shops and restaurants.
Michael, 2-night trip
Verified

10/10 Exceptional

A great place to rest and relax. Beautiful surroundings and very clean and quiet.
Peter, 3-night trip
Verified

8/10 Very good

Clean and comfortable stay. Close drive to everything.
Cassi, 4-night trip
Verified

10/10 Exceptional

Cozy and clean

We had a great time, the room was cozy and clean, Staff are friendly and helpful. We will definitely comeback
Lilibeth, 3-night trip
Verified

8/10 Very good

This was a great spot to wake up and sit on the front porch with your coffee overlooking the lake, listening and viewing the wildlife.
Naomi, 4-night trip
Verified

10/10 Exceptional

Quiet, private cabins with a great outdoor area next to the lake. Fully equipt kitchen with everything needed to cook for yourself.
Emma, 2-night trip
Verified

10/10 Exceptional

our cabin a little dated, but extremely good value for what it was with comfy bed & great shower pressure in pleasant sanctuary with easy check in etc there are some amazingly renovated cabins within in this gated bird & turtle sanctuary but we chose to save a few dollar in a more dated one & it was very adequate.
Kathy, 3-night trip
Verified

8/10 Very good

Peaceful and loved the sounds of the birds
Sharyn, 2-night trip
Verified

10/10 Exceptional

Many thanks to the owners putting ours fears, of our 1am arrival, to rest by sorting out a taxi and clear information how to get in. The location is wonderful especially if you like birdlife! A relaxing stop off to go to K’Gari and couldn’t have asked for more!
Peter, 3-night trip
Verified

10/10 Exceptional

First time stay but definatly not my last 4 nights in a lovely comfortable villa quite surrounds a fully equiped unit nothing short of great hosts frendly and helpfull free wi-fi intrernet also Thank you Sanctuary Lakes
Lewis, 4-night trip
Verified

8/10 Very good

A beautiful, quiet setting in comfortable accommodation with friendly, healthy people. Will return.
Pat, 2-night trip
Verified

10/10 Exceptional

Comfortable and convenient

A very comfortable convenient place to stay in Hervey Bay. Every unit has a peaceful view over part of the lake. Everything you need for self catering. Woolworths is an easy walk away. We loved our stay at Sanctuary Lakes
Denis, 4-night trip
Verified

10/10 Exceptional

at the edge of nature and a lake
david, 2-night trip
Verified

8/10 Very good

Old but quiet place to stay

Old and dated. Needs a bit of a renovation but on the positive a quiet location
Jay, 3-night trip
Verified

8/10 Very good

It is a lovely setting by the lake. What we didn’t understand was why $5.00 something was added to our bill as a debit card fee.
Arthur, 2-night trip
Verified

8/10 Very good

Very restful environment. No traffic noise and very private cabins. The managers promptly addressed any problems that arose so no frustrations...
Andy, 10-night trip
Verified

6/10 Good

Lovely surrounds

Beautiful location.very comfortable bed. Bathroom very clean.Lounge chairs badly stained could do with covers. Microwave rusty. In saying that I would stay again. Value for money
Yvonne, 3-night trip
Verified

8/10 Very good

very quiet and relaxing….sadly the fan did not work, & the curtains did not close properly as they were broken…all in all the quietness of the place made it very enjoyable :)
ke, 4-night trip
Verified

10/10 Exceptional

Great place
Angelina, 5-night trip
Verified

8/10 Very good

Great for a family.
Verified

10/10 Exceptional

The property was very spacious and had all the amenities for a family stay. The location was great, close to restaurants, shops and the beach.
Guilherme, 4-night trip
Verified

10/10 Exceptional

The tranquility and relaxation of the surroundings and wildlife was really lovely
Debra, 2-night trip
Verified

10/10 Exceptional

Nice & quiet & peaceful location and handy to all that we needed .
Carolyn, 2-night trip