Destination

Guests
All properties in Santiago, Santiago Metropolitan Region, Chile

Noi Vitacura

5-star ski hotel with spa, near Casacostanera

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
A$261
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
1 / 60Outdoor Pool
8.4.Very good.
  • love staying here ..the staff in particular are amazing.the roos are big.the…

    Nov. 26, 2019

  • very well located in a safe neighbourhood with close by restaurant choices good shopping…

    Nov. 24, 2019

See all 123 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Dining options
Quiet
Safe
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 87 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace

What’s around

  • Costanera Center - 25 min walk
  • Casacostanera - 4 min walk
  • Ralli Museum - 13 min walk
  • Gran Torre Santiago - 26 min walk
  • Parque Arauco Mall - 27 min walk
  • Clinica Alemana - 39 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Terrace Suite King Room
  • Deluxe King Room
  • NOI Suite King Room
  • Deluxe Twin Room
  • Junior Suite King Room
  • Deluxe Double Room
  • Suite Cosmopolitan with panoramic mountain view
  • Executive Signature NOI King Suite

Location

  • Costanera Center - 25 min walk
  • Casacostanera - 4 min walk
  • Ralli Museum - 13 min walk

What’s around

Landmarks

  • Costanera Center - 25 min walk
  • Casacostanera - 4 min walk
  • Ralli Museum - 13 min walk
  • Gran Torre Santiago - 26 min walk
  • Parque Arauco Mall - 27 min walk
  • Clinica Alemana - 39 min walk
  • San Cristobal Hill - 4.7 mi / 7.5 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 20 min drive
  • Santiago Central Station - 31 min drive
  • Tobalaba Station - 27 min walk
  • El Golf Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 87 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Chile may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite valet parking (CLP 10000 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach shuttle (surcharge)
  • Indoor pool
  • Outdoor pool
  • Ski shuttle (surcharge)
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Pool sunloungers
  • Steam room
  • Sauna

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 60
  • Conference space size (meters) - 6
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2010
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Noi Spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Guests under 15 years old are not allowed in the spa.

Dining

Fronterizo - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Tramonto Bar - Overlooking the pool, this rooftop bar serves lunch only. Open select days.

Small print

Also known as

  • Noi Vitacura Hotel
  • Noi Hotel
  • Noi Vitacura
  • Noi Vitacura Hotel Santiago
  • Noi Vitacura Santiago
  • Noi Vitacura Santiago
  • Noi Vitacura Hotel
  • Noi Vitacura Santiago
  • Noi Vitacura Hotel Santiago

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs CLP 10000 per day

Rollaway beds are available for CLP 56000.0 per day

Airport shuttle service is offered for an extra charge of CLP 40000 per vehicle (roundtrip)

Area shuttle service to the beach, ski area, and theme park is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 11 AM to 6 PM.

Guests under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 15 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Noi Vitacura does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking. Parking spots may be limited.

  • Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 11 AM to 6 PM.

  • Sorry, pets aren't allowed, but service animals are welcome.

  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

  • Yes, Fronterizo offers international cuisine and pool views. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Coquinaria (4-min walk), El Europeo (4-min walk), and Starnberg (5-min walk).

  • Yes, an airport shuttle is available. The charge is CLP 40000 per vehicle roundtrip.

  • Noi Vitacura has a spa and an outdoor pool, as well as a steam room.
8.4.Very good.
  • 10.0.Exceptional

    a great place to stay in a safe neighbourhood with many optionsf for shopping and eating.the staff are extremely professional and friendly.the rooms are spacious and well appointed

    1 night business trip, Jul. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    this is a pleasant surprise in a beautiful part of santiago,,the staff are helpful efficient and friendly..i loved the top floor pool area with views over the snow covered andes.. the hotel is well located in vitacura .. the concierge Patricio was particularly helpful

    eric, 2 night trip, Oct. 21, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, friendly staff

    Very friendly staff, nice restaurant(s), pillows could be better

    Uri, 2 night business trip, Mar. 13, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Shiny cover ,poor book.

    Hotel car service was a no show at the airport 45 min check out Poor staff . Spa dreadful. Two pools ,but neither you can swim in. Dangerous wet slippery floors. Toilets in the breakfast room that don’t flush properly

    P, 2 night business trip, Dec. 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff, breakfast very good, Maria was the best

    4 night business trip, Dec. 3, 2019

    Verified Expedia guest review

  • 2.0.Poor

    This is 101 from hospitality book... My $500 a night room included buffet breakfast at the salon. We didn't want to go to the salon. So I asked the front desk to bring my breakfast to the room. She said I had to order a full new breakfast from room service. I don't care much about paying a $20 breakfast from room service, but the service experience was disappointed. You pay $500 a night for the room and they cannot bring you the breakfast that was already payed. Really bad experience.

    Rodrigo, 1 night romance trip, Dec. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Recommended hotel for tourists

    Great spot in a safe area of town with fantastic food nearby.

    Karie, 1 night trip, Nov. 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel is very nice and classy. The meals served in the restaurant (planned by the meeting organizer) were excellent. Only negative, is that the room had some dust in the corners.

    1 night trip, Oct. 18, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Awful hotel poor experience AVOID

    The lady at reception really needs to learn to smile and make guests feel welcomed. House keeping awful, always forget to top up water bottles and amenities that you expect from a 1* hotel let alone a 5* hotel. Air conditioning was not fixed even after calling about 6 times and was promised an engineer. My door did not lock, so I had to leave my room knowing all my valuables are inside however the door can be unlocked without a key. Overall I can speak forever about this rubbish experience. I would never recommend anyone staying here, much better options for the price. I would not stay here again even if the room was free.

    3 night business trip, Sep. 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Hadn’t stayed there in 5 years. It is due for a little updating. Excellent service, great food.

    2 night trip with friends, Sep. 4, 2019

    Verified Hotels.com guest review

See all 123 reviews