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All properties in Chengdu, Sichuan, China
1 room, 2 adults

Grand Hyatt Chengdu

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cots/infant beds
  • Children's pool
  • DVD player
  • Arcade/game room
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021, China

Luxury hotel with indoor pool, connected to a shopping center, near Tianfu Square
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's pool
    • DVD player
    • Arcade/game room
  • It’s a good place to stay. Very convenient . Easy to everythingNov. 5, 2018
  • Convenient location, comfortable room and excellent serviceOct. 16, 2018

Grand Hyatt Chengdu

from A$231
  • Grand Suite King
  • 1 King Bed with Club Access
  • 2 Twin Beds with Club Access
  • Room, 1 King Bed (Atrium View)
  • Grand Suite Twin
  • Grand Executive Suite
  • 1 King Bed
  • 2 Twin Beds
  • Deluxe Suite King

What’s around Grand Hyatt Chengdu

Landmarks

  • In Chengdu City Centre
  • Tianfu Square - 17 min walk
  • Chengdu IFS - 8 min walk
  • Taikoo Li - 16 min walk
  • Sichuan Museum of Science and Technology - 18 min walk
  • Chengdu City Sports Center - 20 min walk
  • People's Park - 30 min walk
  • Sichuan University - 32 min walk

Getting around

  • Shuangliu Intl. Airport (CTU) - 31 min drive
  • Chengdu Railway Station - 5 min drive
  • South Railway Station - 8 min drive
  • Tianfu Square Station - 20 min walk
  • Jinjiang Hotel Station - 22 min walk
  • Luomashi Station - 28 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 370 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 8 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Golfing on site
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business centre
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 32292
  • Conference space size (meters) - 3000
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Telephone accessibility kit
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Number 8 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

BBQ - This restaurant serves dinner only.

Steak House - This restaurant serves dinner only.

Xi·Mi - Onsite cocktail bar.

Grand Hyatt Chengdu’s small print

Also known as

  • Grand Hyatt Chengdu Hotel
  • Grand Hyatt Chengdu
  • Grand Hyatt Chengdu Hotel
  • Grand Hyatt Chengdu Chengdu
  • Grand Hyatt Chengdu Hotel Chengdu

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Optional extras

Rollaway beds are available for CNY 300.0 per night

Buffet breakfast is offered for an extra charge of CNY 198 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 530 per vehicle (one-way, Maximum occupancy 3)

Airport shuttle service for children costs CNY 530 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hyatt Chengdu

  • Does Grand Hyatt Chengdu offer free cancellation for a full refund?
    Yes, Grand Hyatt Chengdu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Hyatt Chengdu?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Hyatt Chengdu?
    Yes, there's free self parking.
  • Is there a pool at Grand Hyatt Chengdu?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Grand Hyatt Chengdu?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Grand Hyatt Chengdu?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Grand Hyatt Chengdu?
    Yes, there are 8 onsite restaurants.
  • Is airport shuttle service offered by Grand Hyatt Chengdu?
    Yes, an airport shuttle is available. The charge is CNY 530 per vehicle one-way.

Recent reviews

Superb 9.0 From 43 reviews

Exceptional 10.0
Hyatt solves avoidable issue caused by Hotels.com
I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
hk2 night family trip
Exceptional 10.0
Superb hotel, worthy of a Grand Hyatt!
Superb hotel all around. Great location. Next to several pedestrian shopping streets. Close to subway stop. Super friendly staff. Wonderful buffet for breakfast. For guests with Executive Lounge access, the evening cocktail can be a great dinner substitute, making it a great value. Will highly recommend!
Anthony, us4 night romance trip

Grand Hyatt Chengdu

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