Found a better price?
Let us know and we’ll match it.More infoOpens in a new window
City Express Merida
3-star hotel with outdoor pool, near Plaza Galerias Mall
- Free full breakfast, free WiFi, and free parking
- Collect stamps
- Price Guarantee
FromA$74A$56
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
8.0.Very good.197 verified Hotels.com guest reviews
Great service, staff and location!, Great facilities!
Jan. 9, 2021
The staff was very helpful and very friendly and the hotel is in a very nice area
Sep. 19, 2019
Official standards
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and CovidClean (Safehotels - global expert) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- 48 hours gap period enforced between guest stays
- Individually wrapped food options are available
- Guests are provided with free hand sanitiser
Guests rated location
Safe31 positive mentions
Quiet28 positive mentions
Dining options22 positive mentions
Easy parking17 positive mentions
Convenient16 positive mentions
- Free WiFi
- Free parking
- Pool
- Gym
- Air Conditioning
Property highlights
Main amenities
- 166 guestrooms
- Daily housekeeping
- Outdoor pool
- Free area shuttle
- Fitness center
- Business center
For families
- Private bathroom
- Daily housekeeping
- Laundry facilities
- Iron/ironing board
- Hair dryer
- Lift
What’s around
- Plaza Galerias Mall - 30 min walk
- U.S. Consulate Merida - 2.4 mi / 3.9 km
- Yucatan International Convention Center - 2.7 mi / 4.3 km
- The Harbor Lifestyle Mall - 3.1 mi / 5 km
- Plaza Altabrisa - 3.1 mi / 5.1 km
- La Isla Mérida Cabo Norte - 3.5 mi / 5.6 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room, 1 Queen Bed
- Standard Room, 2 Double Beds
Location
- Plaza Galerias Mall - 30 min walk
- U.S. Consulate Merida - 2.4 mi / 3.9 km
- Yucatan International Convention Center - 2.7 mi / 4.3 km
What’s around
Landmarks
- Plaza Galerias Mall - 30 min walk
- U.S. Consulate Merida - 2.4 mi / 3.9 km
- Yucatan International Convention Center - 2.7 mi / 4.3 km
- The Harbor Lifestyle Mall - 3.1 mi / 5 km
- Plaza Altabrisa - 3.1 mi / 5.1 km
- La Isla Mérida Cabo Norte - 3.5 mi / 5.6 km
- Municipal Palace of Merida - 4.1 mi / 6.7 km
- Plaza Grande - 4.1 mi / 6.7 km
- Mérida Cathedral - 4.3 mi / 7 km
Getting around
- Manuel Crescencio Rejon Intl. Airport (MID) - 13 min drive
- Free area shuttle
At a glance
Hotel size
- This hotel has 166 rooms
- This hotel is arranged over 6 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is 1 PM
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
In the hotel
Food and drink
- Free full breakfast daily
- Coffee/tea in a common area
Things to do
- Outdoor pool
- Fitness facilities
Working away
- Business centre
- One meeting room
Services
- 24-hour front desk
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
Facilities
- Number of buildings/towers - 1
- Year Built – 2011
- Lift
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
Accessibility
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
- Iron/ironing board
Sleep well
- Down comforter
Freshen up
- Private bathroom
- Shower only
- Hair dryer
Be entertained
- Flat-screen TV
- Cable TV channels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
Special features
Awards and affiliations
Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Small print
Also known as
- City Express Merida Hotel
- City Express Merida Hotel
- City Express Merida Mérida
- City Express Merida Hotel Mérida
- City Express Merida
- City Express Merida Mérida
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, City Express Merida does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3 PM - midnight. Check-out time is 1 PM.
- Yes. Nearby restaurants include 100% Natural (9-min walk), Samba Brasil Rodizio (12-min walk), and Boston's (12-min walk).
- No, this hotel doesn't have a casino, but Juega Juega Casino (3-min drive) and Diamonds Casino (3-min drive) are both nearby.
- City Express Merida has an outdoor pool and a fitness center.
8.0.Very good.197 verified Hotels.com guest reviews
- 8.0.Very good
I like the location .. very safe . The breakfast very good food . People nice all the time .
3 night business trip, Jul. 19, 2019
Verified Expedia guest review
- 8.0.Very good
good location
great pool
mayra, 2 night family trip, Jul. 9, 2019
Verified Hotels.com guest review
- 8.0.Very good
Pool was dirty. They need to clean it and ad chemicals so that the water is clear
5 night business trip, Mar. 31, 2019
Verified Expedia guest review
- 8.0.Very good
Good location, nice pool, friendly staff, free breakfast
1 night family trip, Mar. 28, 2019
Verified Expedia guest review
- 8.0.Very good
Hotel staff was welcoming. Hotel situated at nice place. Breakfast is great. House keeping was poor. Atleast in my room . They will forget keeping water and will not clean room / bathroom nicely.
Harpreet, 5 night trip, Aug. 30, 2018
Verified Expedia guest review
- 8.0.Very good
Recomendable
Todo bien, hubiera preferido una cama más cómoda, ubicación excelente al igual que él servicios y comida, todo en beberla muy bien
Cecilia, 1 night trip, Mar. 26, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
Muy buena atención, excelente servicio
María Isabel, 1 night business trip, Mar. 7, 2021
Verified Hotels.com guest review
- 8.0.Very good
Es muy buena experiencia en relación a lo que pagas. Tal como se describe es un hotel de paso pero de muy buena calidad. Mi único tema es el aire acondicionado, es algo común en todo los express es muy "fuerte" si lo prendes te da frío lo apagas te da calor, pero insisto tema menor si lo comparas con otras cosas que recibes por el precio que pagas.
jose alberto, 1 night trip, Mar. 6, 2021
Verified Hotels.com guest review
- 6.0.Good
Mal olor
Las habitaciones son amplias y cómodas pero huelen mal y hay mucho ruido exterior
Daniel, 1 night business trip, Feb. 20, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
Muy bien!
Excelentes medidas de sanidad
Cynthia, 1 night family trip, Jan. 22, 2021
Verified Hotels.com guest review