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Heritage Ham Long Hotel & Spa

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When you stay at Heritage Ham Long Hotel & Spa, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Opera House. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, aromatherapy or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference centre
  • Business centre
  • Meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Minibar
The current price is AU$110
includes taxes & fees
20 Aug - 21 Aug

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Junior Room No Window.

A hotel room with a bed, a desk with a computer, a TV, a bathroom with a mirror, and a door.

Junior Room No Window.

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room with Internal Window

A hotel room with two beds, a desk, a television, and a window with a view.

Deluxe Room with Internal Window

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room Open Window

A hotel room with a large bed, a desk with a chair, a telephone, and a television.

Premier Room Open Window

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Deluxe Room City View

A hotel room with two beds, a desk with a TV, a city view, and a wooden floor.

Premium Deluxe Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Connecting Room

A hotel corridor with a bed, a desk, and a chair in the room.

Family Connecting Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Kitchen Studio Open Window

A hotel room with a bed, a desk with a laptop, a TV, and a view of the cityscape.

Kitchen Studio Open Window

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a TV, and a mural on the wall.

Standard Triple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Balcony Deluxe Room City View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through a large window.

Balcony Deluxe Room City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Heritage Room

A hotel room with a large bed, a sofa, a desk with a computer, and a view of the city through large windows.

Heritage Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite with Living Room Open Window

A hotel room with a bed, desk, chair, lamp, and framed pictures on the wall.

Suite with Living Room Open Window

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite City View

A hotel room with a large bed, a flat-screen TV, a balcony with a view, and a wooden door.

Executive Suite City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for DELUXE INTERNAL WINDOW

A hotel room with two beds, a desk, a chair, and a large window.

DELUXE INTERNAL WINDOW

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for HERITAGE SUITE

A hotel room with a bed, a sofa, a dining area, and a bathroom visible through an open door.

HERITAGE SUITE

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for JUNIOR ROOM NO WINDOW

A hotel room with a bed, a desk with a computer, a TV, a mirror, and a bathroom door.

JUNIOR ROOM NO WINDOW

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000

What's nearby

  • Center International Trade Fair Hanoi I.C.E - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Opera House - 12 min walk - 1.0 km
  • Hoa Lo Prison Museum - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 17 min walk - 1.4 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Railway Station - 18 min walk
  • Airport pickup service

Restaurants

  • ‪Maison Marou Hanoi - ‬4 min walk
  • ‪Eggyolk Specialty Coffee - ‬4 min walk
  • Xôi Yến 29A Trần Hưng Đạo
  • ‪Hà Thành Mansion - ‬4 min walk
  • ‪Phở bò Thanh béo - ‬5 min walk

About this property

Heritage Ham Long Hotel & Spa

  • When you stay at Heritage Ham Long Hotel & Spa, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Opera House. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, aromatherapy or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Off-site parking within 98 ft (VND 200000 per day)
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • Business centre
  • Meeting room
  • Conference centre (550 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Uses some LED lighting
  • Water dispenser
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 700
  • Well-lit path to entrance
  • 8 steps to reach property
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Fees & policies

Refundable deposits

  • A damage deposit of VND 1 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 500000 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Rollaway beds are available for VND 800000 per night

Parking

  • Parking is available nearby and costs VND 200000 per day (98 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Mobile payment options include: Apple Pay and Samsung Pay.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Frequently asked questions

Is there a pool at Heritage Ham Long Hotel & Spa?

Yes, there's an outdoor pool.

Are pets allowed at Heritage Ham Long Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Heritage Ham Long Hotel & Spa?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 500000 per vehicle.

What are the check-in and check-out times at Heritage Ham Long Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Heritage Ham Long Hotel & Spa and nearby?

Heritage Ham Long Hotel & Spa has an outdoor pool and a fitness centre, as well as spa services.

Are there restaurants at or near Heritage Ham Long Hotel & Spa?

Yes, there are 2 on-site restaurants.

What's the area around Heritage Ham Long Hotel & Spa like?

Heritage Ham Long Hotel & Spa is in Hoan Kiem, a short 10-minute walk from Hoan Kiem Lake and 13 minutes' walk from Hanoi Opera House.

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