Grupotel Acapulco Playa - Adults only

4.0 star property
Adults-only beach hotel with spa, near El Arenal Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Acapulco Playa - Adults only

Double Room, Balcony, Sea View
Indoor pool, outdoor pool, pool loungers
View from property
Lounge
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Pool bar
  • Area shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$147
includes taxes & fees
12 Jan - 13 Jan 2025

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About the area

Map
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610

What's nearby

  • Playa de Palma - 2 min walk - 0.2 km
  • Palma Aquarium - 16 min walk - 1.4 km
  • Platja de Can Pastilla - 9 min drive - 2.7 km
  • El Arenal Beach - 10 min drive - 2.6 km
  • Port of Palma de Mallorca - 17 min drive - 15.0 km

Getting around

  • Palma de Mallorca (PMI) - 14 min drive
  • Marratxi Poligon Station - 14 min drive
  • Marratxi Station - 15 min drive
  • Palma de Mallorca Son Fuster Station - 19 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Restaurante Tabana - ‬3 min walk
  • ‪Schinkenstraße - ‬11 min walk
  • ‪Bikkini Beach - ‬2 min walk
  • ‪Massilia - ‬10 min walk
  • ‪Zur Krone - ‬10 min walk

About this property

Grupotel Acapulco Playa - Adults only

Grupotel Acapulco Playa - Adults only is a great choice for your beach stay in Palma de Mallorca, putting you near activities such as snorkelling and windsurfing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in spa services at the spa. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. This eco-friendly hotel also features a poolside bar, a sauna and a steam room.

Languages

Catalan, English, French, German, Spanish

At a glance

DONE

Hotel size

    • 180 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking area (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Beach access
  • Horse riding nearby
  • Snorkelling nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
  • Local area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-543

Also known as

Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Adults Only
Grupotel Acapulco Playa Adults only
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Palma de Mallorca
Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Acapulco Playa - Adults only offer free cancellation for a full refund?
Yes, Grupotel Acapulco Playa - Adults only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Acapulco Playa - Adults only?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Grupotel Acapulco Playa - Adults only?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Acapulco Playa - Adults only?
Sorry, there's no on-site parking at Grupotel Acapulco Playa - Adults only.
What are the check-in and check-out times at Grupotel Acapulco Playa - Adults only?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Grupotel Acapulco Playa - Adults only?
No, this hotel doesn't have a casino, but Mallorca Casino (16-min drive) is nearby.
What is there to do at Grupotel Acapulco Playa - Adults only and nearby?
Have fun with nearby activities such as horse riding, snorkelling and windsurfing. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Grupotel Acapulco Playa - Adults only also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Grupotel Acapulco Playa - Adults only?
Yes, there's an on-site restaurant.
Does Grupotel Acapulco Playa - Adults only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grupotel Acapulco Playa - Adults only like?
Grupotel Acapulco Playa - Adults only is located a short 2-minute walk from Playa de Palma.

Grupotel Acapulco Playa - Adults only Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

nema problema
posto rilassante personale gentile e di grande aiuto
ivan, 4-night trip
Verified Hotels.com guest review

6/10 Good

Ehsan, 6-night trip
Verified Hotels.com guest review

6/10 Good

Bryan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Second time staying at this hotel cant complain would stay again.
Denise, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful Stay 5☆
We had a wonderful stay at the Grupotel Acapulco the service/staff are excellent .. friendly, helpful & very profesional. We had a side facing room with partial sea view & lovely balcony The food was delicious with so much choice. We look forward to a return visit as soon as possible. The only negatives were .. the room was rather small for a superior grade room & the hotel don't supply quality bathroom products ( shampoo conditioner etc) But everything else was perfect for us.
Heather, 17-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marlon Vincent, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the location ,next to beach
Gary james, 3-night trip
Verified Expedia guest review

8/10 Very good

The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Joanna, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel!
Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We very much enjoyed our stay. the staff were all very helpful and friendly and couldn't be nicer. The breakfast buffet was amazing the options were above and beyond what I expected. The atmosphere was great. The room was small, but we were barley there and would rather be outside enjoying the beautiful view of the ocean. I have no complaints at all and would definitely recommend this hotel.
Jacqueline, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Denise, 9-night trip
Verified Expedia guest review

8/10 Very good

This is a good, standard 4 star hotel but it's a basic one. The Staff are very helpful and polite and the hotel is clean but I feel like some things a little old. The beds are very squeaky and move about if you roll over during the night. The marble floors in the hallway outside the bedrooms are so tacky that you can hear the squeaking of shoes from every single person that walks outside! And I'm a heavy sleeper! The Spa is not a Spa.They have no services, just an indoor pool/hot tub and Sauna. That was disappointing. All in all a decent hotel but just lacing that extra to compete with the bigger 4-star hotels
13-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent customer service, quality of the bedrooms is really good and breakfast served is varied.
5-night romance trip
Verified Expedia guest review

8/10 Very good

John Holm, 4-night trip
Verified Hotels.com guest review

8/10 Very good

EREZ, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and good staff!
10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’ll recommend it to my friends and family
Ana, 2-night trip
Verified Expedia guest review

6/10 Good

Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc
3-night trip
Verified Expedia guest review

8/10 Very good

Weekend away
Right on the beach . lovely area, fantastic breakfast , buffet some nice restaurant and pubs bars near by .
andrew, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel, with lovely staff, great service and food was lovely too!!
2-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel, pleasant stuff.
The hotel is very nice, rooms are clean and well equipped with new furniture. The hotel charge extra money for using the safe that already part of the room- that looks ridiculous to me and this is the first time I see something like this. the hotel also take 10eur deposit for beach towel- I can understand it but they could just charge the room instead and save the time of handling this.
Liron, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice staff. Nice pool facilities. We would stay again
6-night trip
Verified Expedia guest review

10/10 Exceptional

3 nights in december
Staff were very helpful and friendly. Spa area was very relaxing, was mainly german guest who dont usually wear anything in the spa area which was a shock at first. Rooms are lovely, spacious and clean. Breakfast was a buffet of many options, caters for all which was also very nice. Not much open around this time of year but if you want the hussle and bussle palma is €1.50 away on the bus which stips directly outside the hotel. Overall had a fantastic relaxing trip and would definitely recommend this hotel.
melissa, 3-night trip
Verified Expedia guest review

8/10 Very good

Friendly staff
Visited out of sesason in February, restaurant choice limited. Lovely sandy beach. Room was very small but modern and nice sea view from side sea view room. Breakfast very good. Wifi is not included, not even in communal areas, not great in 2017!
Verified Hotels.com guest review

8/10 Very good

Mixed review
Just back from 9 nights in this hotel. The hotel was very nice and clean. When we arrived they said they had upgraded us to a lovely sea view room, but on inspection it was a tiny room that was basically a single. The balcony could only just fit a small table and one chair. Of course we asked the room to be changed and this was done the next morning but it did ruin our first night there. Also the room they moved us to was overlooking the side of the hotel which had a wooded area, try not to stay in the rooms overlooking this. I am not sure what was happening at night time but there were a lot of unsavoury characters hanging around late at night, and making a lot of noise. The up side is the hotel was lovely, the breakfast was fabulous, anything you wanted including omelettes and freshly baked bread. The “adults only” is a good idea as it is very peaceful during the day around the pool. The beach is in such a close proximity it is a perfect place to stay. Also I usually do not say anything about the Wi Fi but it was very expensive to use, even the computer in the reception area you had to pay for the internet.
Verified Hotels.com guest review