Esmeralda Praia Hotel

Photo gallery for Esmeralda Praia Hotel

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Beach
Outdoor pool
Pool
Pool

Overview of Esmeralda Praia Hotel

Esmeralda Praia Hotel

4.0 star property
4-star beachfront hotel with spa, near Ponta Negra Beach

8.2/10 Very good

147 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Rua Francisco Gurgel,1160 - Ponta Negra, Natal, RN, 59090-050
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Ponta Negra
  • Ponta Negra Beach - 6 min walk
  • Craft Fair of Ponta Negra - 1 min drive
  • Natal Convention Center - 1 min drive
  • Praia Shopping - 5 min drive
  • Morro do Careca - 7 min drive
  • Federal University of Rio Grande do Norte - 14 min drive
  • Cotovelo Beach - 35 min drive
  • Dunas Arena - 18 min drive
  • Midway Shopping Mall - 22 min drive
  • Meio Beach - 29 min drive

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 61 min drive
  • Natal Alecrim I Station - 12 min drive
  • Natal Alecrim II Station - 12 min drive
  • Natal Station - 12 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Esmeralda Praia Hotel

Esmeralda Praia Hotel is a great choice for your beach stay in Natal, putting you near activities like snorkeling, parasailing, and windsurfing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Offering a beachfront location, Restaurante Esmeralda serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a free kid's club, and a poolside bar.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 235 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Ecotours nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (70 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2007
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 21-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Lanai

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

Dining

Restaurante Esmeralda - This beachfront brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for BRL 180.00 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts major credit cards.

Also known as

Esmeralda Praia
Esmeralda Praia Hotel
Esmeralda Praia Hotel Natal
Esmeralda Praia Natal
Esmeralda Praia Hotel Natal, Brazil
Esmeralda Praia Hotel Hotel
Esmeralda Praia Hotel Natal
Esmeralda Praia Hotel Hotel Natal

Frequently asked questions

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Hotel is more family oriented and economic friendly. The staff is 10/10 and had many options to eat (all inclusive bf, lunch and dinner). The only issue was that the rooms could have been upgraded. For the price we paid, it is a real bargain. But I can see how people can not give it 5 stars. Kids running around, outdated bathroom and loud music until 10pm are not for everyone but they were fine for us. Gym could be a lot better. It was in a 10x15 room with outdated machines.
Christian, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Kenneth, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional
Absolutely lovely hotel. Great location, great facilities, great staff, caters for everything you need and more. Would 100% recommend this hotel.
Verified Hotels.com guest review

10/10 Exceptional

Super value for great beach hotel.
Everything was great super good value for very well designed hotel. Rooms cry large and nice design, food was good and service great. Only thing they could improve on is install premium bedding as the bed was large but not very comfortable same for pillows it wouldn't take much to raise the bar.
Verified Hotels.com guest review

4/10 Fair

The online reservation did not go through, the air conditioned did not work well in the beginning, we called the front desk, they said they would send somebody up and never did, we figure it out by ourselves. The food was ok, not great.Hotel staff very friendly.
Verified Hotels.com guest review

8/10 Very good

The bartenders would constantly tell you they were out of the cheaper local beer to sell you the higher pirced american beer. If you walked up to the cooler and pointed out that they still had it they would pretend that they didn't understand you. Seems like a bad thing to pull on a group of four that was drinking nearly a case of beer per day plus other drinks.
Verified Expedia guest review

10/10 Exceptional

Excellent hotel close to the beach
Fabulous hotel in an excellent location. The staff are friendly and helpful and very safety conscious too. I would definitely stay here again.
Verified Expedia guest review

8/10 Very good

You must pay for water, they charge for that. Also chek what do you buy. I had free lunch and they were goung to charge me for that
Verified Expedia guest review

6/10 Good

Nice hotel with terrible customer service
Terrible customer service! 1. I changed my reservation on this website about 2-3 weeks before arriving to add one more guest to the room as a friend decided to travel to natal with me. When we arrived they still had a reservation for one only and made us wait about 20 minutes for the room To be organised. They don't have a bar open after 10 PM for you to have a drink while you wait. When the room was ready we came up to find a room with a double bed. We had to call reception again to complain and this time they sent a maid to change the double into two singles. Another 15 minutes. 2. Tw next day we found a voucher on our bed after working all day and took it downstairs to the pool bar to have our complimentary drink. When we arrived we were told it was only for one person. Came up to reception and the man there couldn't give us a other as the manager wasn't in (even though it was just a printed piece of paper) so we had to pay for the other drink. 3. That night I wanted to leave a comment about point 2 and asked the receptionist where I could do that to which he replied I would be left a form on the bed 24 hours before checking out, to which I explained I was leaving at 7:45 AM the next morning, and he said he didn't have any. No form was left on my bed. Customer service - 0
Verified Hotels.com guest review

8/10 Very good

ANNDERSON, 5-night trip
Verified Hotels.com guest review