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All properties in Ixtapa, Guerrero, Mexico
1 room, 2 adults

Sunscape Dorado Pacifico Ixtapa Resort & Spa

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Children's pool
  • DVD player
Paseo de Ixtapa S/N Lote 3-A, Zihuatanejo, Ixtapa, GRO, 40880, Mexico

4-star resort with full-service spa, connected to a shopping center, near El Palmar Beach
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Children's pool
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Customer services was excellent! Althoght they could improve the variety of the a la…Aug. 24, 2020
  • The staff was incredible; personable, accommodating, and caring. The hotel was extremely…Mar. 31, 2020

Sunscape Dorado Pacifico Ixtapa Resort & Spa

from A$231
  • Deluxe King Ocean View
  • Deluxe Double Ocean View
  • Deluxe King Partial Ocean View
  • Deluxe Double Partial Ocean View
  • Deal Of The Day
  • Family Connecting Room
  • Sun Club Deluxe Ocean View King Bed
  • Sun Club Deluxe Ocean View Double
  • Sun Club Family Suite Ocean Front
  • Sun Club Family Connecting
  • Sun Club Honeymoon Suite
  • Sun Club Presidential Suite
  • Run Of The House
  • Breakfast Plan Deluxe Double Partial Ocean View
  • Breakfast Plan Deluxe King Partial Ocean View
  • Breakfast Plan Deluxe Double Ocean View
  • Breakfast Plan Deluxe King Ocean View

What’s around Sunscape Dorado Pacifico Ixtapa Resort & Spa

Landmarks

  • On the beach
  • El Palmar Beach - 1 min walk
  • Magic World Aquapark - 6 min walk
  • Delfiniti - 8 min walk
  • Ixtapa Golf Course - 16 min walk
  • Marina Ixtapa - 17 min walk
  • Marina Ixtapa Golf Club - 23 min walk
  • Vista Hermosa Beach - 29 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 21 min drive

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 6 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
Things to do
  • Fitness classes on site
  • Basketball on site
  • Rowing or canoeing on site
  • Tennis lessons on site
  • Volleyball on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 1389
  • Conference space size (meters) - 129
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1982
  • Lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • MP3 docking station
  • Video-game console
  • DVD player
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Sunscape Dorado Pacifico Ixtapa Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Yoga

Entertainment
  • Onsite entertainment and activities

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Windsurfing equipment
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Sunscape SPA has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub.

Guests under 18 years old are not allowed in the spa.

Dining

Windows - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Bluewater Grill - Overlooking the ocean, this steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Tamarindo Restaurant - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open select days.

Da Mario - This restaurant specializes in Italian cuisine and serves dinner only.

Coco Cafe - This café serves light fare only. Open 24 hours.

Sunscape Dorado Pacifico Ixtapa Resort & Spa’s small print

Also known as

  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Hotel Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
  • Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort
  • Sunscape Dorado Pacifico Resort
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico
  • Sunscape Dorado Pacifico Resort All Inclusive
  • Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
  • Ixtapa Sunscape Dorado Pacifico Ixtapa Resort & Spa Hotel
  • Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa
  • Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Sunscape Dorado Pacifico Resort All Inclusive
  • Sunscape Dorado Pacifico Ixtapa All Inclusive
  • Sunscape Dorado Pacifico All Inclusive
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort & Spa Resort
  • Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort & Spa Resort Ixtapa
  • Sunscape Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa All Inclusive
  • Sunscape Dorado Pacifico All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico Incl
  • Sunscape Dorado Pacifico Resort All Inclusive

Policies

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sunscape Dorado Pacifico Ixtapa Resort & Spa

  • Does Sunscape Dorado Pacifico Ixtapa Resort & Spa offer free cancellation for a full refund?
    Yes, Sunscape Dorado Pacifico Ixtapa Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sunscape Dorado Pacifico Ixtapa Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sunscape Dorado Pacifico Ixtapa Resort & Spa?
    Yes, there's free self parking.
  • Is there a pool at Sunscape Dorado Pacifico Ixtapa Resort & Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Sunscape Dorado Pacifico Ixtapa Resort & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sunscape Dorado Pacifico Ixtapa Resort & Spa?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Sunscape Dorado Pacifico Ixtapa Resort & Spa?
    Yes, there are 6 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Emilio's Pizza (4-min walk), Bistro Soleiado (5-min walk), and Deborah's Restaurant (7-min walk).

Recent reviews

Good 7.6 From 105 reviews

Very good 8.0
This our 3rd time in Ixtapa, 2nd at the Sunscape and we will plan to return soon. Ratings are a little lower this year on the staff and service only because a lot of things at the resort were shut down because of the lack off people on vacation-coronavirus. No fault of Sunscape’s management, but service by select staff individuals could have been better. I’m chalking that up to the virus as well.
Tim, us7 night family trip
Very good 8.0
Beautiful beach. Warm water. Great weather. Nice bike rides
Mark, us14 night trip
Very good 8.0
Great service staff, lots of activities and great room
ca6 night trip
Very good 8.0
Staff is excellent! Didn't care for the timeshare promo
us7 night trip with friends
Exceptional 10.0
Wonderful location, can walk to other restaurants, shops & beautiful beach. Staff is excellent!
us7 night family trip
Very good 8.0
I didn’t like the food, the rice was undercook. The food Was flavorless repeated menu. The staff was nice but the people that want you to become a reward program. Are annoying if they see you they don’t leave you alone. And try to make you feel bad saying they will give them a Rite up if we don’t sign up. I like the pools drinks and all staff besides the people with the rewards program.
us3 night family trip
Exceptional 10.0
Staff is OVER THE TOP GREAT! Friendly, fun! They make you want to come back! Food is OK. Seems to be improving from last visit.
us7 night romance trip
Very good 8.0
Every room has an ocean view and the staff is wonderful!
us9 night romance trip
Fair 4.0
Beautiful location. Staff is very friendly. We are told we have a partial view of the ocean....reality is, you can see water, but the view is more of the hotel next door. Very disappointing. Food is not good quality or varied. The resort continues to take away space of the average guest. They hold chaise lounges for members only of the Unlimited club. While we were there, we only saw one person using it. So many chaises lounges were not being used. There needs to be a larger area for adults only. Children were everywhere. The entertainment was less than acceptable compared to the past years. We have been patronizing this resort for several years and because of this past January's experience we are going to go somewhere else next year. Very dissatisfied.
us13 night romance trip
Good 6.0
Beach is beautiful, access to bars and restaurants was great. Staff at the hotel can be nicer and polite. This does not apply to all, but most. They need customer service training.
Cecy, us3 night romance trip

Sunscape Dorado Pacifico Ixtapa Resort & Spa