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Novotel Abu Dhabi Al Bustan

Photo gallery for Novotel Abu Dhabi Al Bustan

Exterior
Poolside views, serves lunch, dinner and happy hour
Front of property
Minibar, in-room safe, individually decorated, laptop workspace
2 restaurants, breakfast, lunch and dinner served, international cuisine

Overview of Novotel Abu Dhabi Al Bustan

UNESCO Sustainable Travel Pledge

Novotel Abu Dhabi Al Bustan

4.0 star property
4-star hotel with 2 restaurants, near Abu Dhabi National Exhibition Centre

8.4/10 Very good

475 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is AU$97
Price available on 16/4/2023
Map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0

Guests rated this location 7.8/10 - Good

Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • Abu Dhabi National Exhibition Centre - 4 min drive
  • Sheikh Zayed Grand Mosque - 16 min drive
  • Abu Dhabi Mall - 16 min drive
  • Abu Dhabi Corniche - 19 min drive
  • Corniche Beach - 18 min drive
  • Etihad Towers - 11 min drive
  • Louvre Abu Dhabi - 27 min drive
  • Yas Marina Circuit - 25 min drive
  • Yas Waterworld - 29 min drive
  • Yas Mall - 27 min drive
  • Ferrari World - 20 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 24 min drive

Restaurants

  • Cafe Bonjour Bonsoir - 6 min walk
  • شكسبير أند كو - 13 min walk
  • ستاربكس - 13 min walk
  • Bait Al Shay Cafeteria - 9 min walk
  • ماكدونالدز - 4 min walk
Map

About this property

Novotel Abu Dhabi Al Bustan

Novotel Abu Dhabi Al Bustan puts you 5.7 mi (9.2 km) from Sheikh Zayed Grand Mosque. You can indulge in deep-tissue massages, body wraps or aromatherapy, and Pepper Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this upmarket hotel. Fellow travellers like the pool and helpful staff.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Italian, Russian, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 361 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop
  • Children's menu
  • Lifeguard on site

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (14908 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Lever door handles

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian
  • Russian
  • Ukranian

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Pepper Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Mellow Café – This café serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Waves Bar – This poolside bar specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Choice Cut Steakhouse – This steakhouse specialises in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 90 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Frequently asked questions

Does Novotel Abu Dhabi Al Bustan offer free cancellation for a full refund?
Yes, Novotel Abu Dhabi Al Bustan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Abu Dhabi Al Bustan?
As of 2 Apr 2023, prices found for a 1-night stay for 2 adults at Novotel Abu Dhabi Al Bustan on 16 Apr 2023 start from AU$97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Abu Dhabi Al Bustan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Abu Dhabi Al Bustan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Novotel Abu Dhabi Al Bustan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Abu Dhabi Al Bustan?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Novotel Abu Dhabi Al Bustan?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Novotel Abu Dhabi Al Bustan and nearby?
Novotel Abu Dhabi Al Bustan has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Novotel Abu Dhabi Al Bustan?
Yes, there are 2 on-site restaurants, featuring international cuisine and poolside dining.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Mostafa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Yousef, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The hotel is bad when comparing with price overpriced.
Abdulmuhsen, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Joseph, 3-night trip
Verified Hotels.com guest review

6/10 Good

Ok hotel with excellent buffet
Great location. Excellent buffet dinner and breakfast ( recommend half board) with endless selection of delicious food. Valet parking worked great. First room we received was on low floor on main road. Noisy and air conditioner did not work. When went to reception suddenly they had another room available on higher floor facing the back. That room had a toilet that did not flush so had to use the hose. Both rooms had only one large towel so had to call for another. The rooms are a good size. Bed comfortable.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Decent hotel for families
We stayed a 2 families (4 adults and 4 kids) in two superior rooms. The hotel was clean, nice rooms, spacious lobby and good buffet breakfast. Check in was slow and had to wait 45 mins for the rooms
Firoz, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sireesha, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very nice professional staff
1-night family trip
Verified Hotels.com guest review

8/10 Very good

david, 6-night trip
Verified Hotels.com guest review