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Resorts World Genting - First World Hotel, Genting Highlands

3 stars3 stars
Genting Highlands ResortGenting HighlandsPahang69000Malaysia, (02) 8228 1927
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Good3.4 / 5
Room
Room is all right
Location
Great location
Vibe
Awesome vibe
Value for money
Best value for money
990See all 990 Hotels.com reviews
From 2,624 reviewsTripAdvisor Traveller Rating

Resorts World Genting - First World Hotel, Genting Highlands

Hotel Info: (02) 8228 1927

from A$16
  • Superior deluxe
  • Triple Room
  • Y5 Deluxe Room
  • Deluxe Room
  • Y5 Triple Room
  • Standard Room
  • World Club Room

At a glance

Key facts

Hotel size

  • This hotel has 6,083 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking

Also known as

  • First Hotel World
  • Resorts World Genting First World Genting Highlands
  • Resorts World Genting First World
  • First World Genting Highlands
  • First World Hotel
  • First World Hotel Genting Highlands
  • Hotel First World
  • World First Hotel
  • 1st World Hotel
  • Resorts World Genting First World Hotel Genting Highlands
  • Resorts World Genting First World Hotel

Policies

Please note that guests are automatically assigned a room type based on the room category booked.

Should guests have special request or would like to change room types, a RM 15 surcharge is applicable for each request at the Express Self Service Kiosk. An additional surcharge of RM 20 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

Effective June 1, 2015 a surcharge of RM 20 per luggage will be charged for luggage delivery/collection services by the bell counter. There is a refundable deposit of RM 20 for each trolley.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

In the hotel

Food and drink
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Spa treatment room(s)
Working away
  • Business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
Facilities
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom

In the room

Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
More
  • Daily housekeeping

Special features

Spa

The M Spa and Fitness offers a sauna, spa tub, massage room and couples treatment rooms. Treatments on offer include massages, manicures and pedicures, facial and body treatments.

Dining

The Food Factory - This buffet restaurant specializes in international cuisine and serves breakfast only. Open daily.

Resorts World Genting - First World Hotel, Genting Highlands’s small print

Also known as

  • First Hotel World
  • Resorts World Genting First World Genting Highlands
  • Resorts World Genting First World
  • First World Genting Highlands
  • First World Hotel
  • First World Hotel Genting Highlands
  • Hotel First World
  • World First Hotel
  • 1st World Hotel
  • Resorts World Genting First World Hotel Genting Highlands
  • Resorts World Genting First World Hotel

Policies

Please note that guests are automatically assigned a room type based on the room category booked.

Should guests have special request or would like to change room types, a RM 15 surcharge is applicable for each request at the Express Self Service Kiosk. An additional surcharge of RM 20 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

Effective June 1, 2015 a surcharge of RM 20 per luggage will be charged for luggage delivery/collection services by the bell counter. There is a refundable deposit of RM 20 for each trolley.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 990 reviews

Resorts World Genting - First World Hotel, Genting Highlands
Good3.0 / 5
Affordable room - a little disappointed that cigarette smell came through the bathroom air vent. Though we were on the non smoking floor.
1 night family trip
Resorts World Genting - First World Hotel, Genting Highlands
Fair2.0 / 5
All as advertised except clueless staff
We stayed at the World Club room and I rate the room very highly. Great views, spacious, clean and comfortable. Was told that all either room types are size of a shoe box in comparison and smelly. The check-in was a nightmare due to online booking not linked properly, over crowded visitors on the lobby, people pushing in the queue and staff aren't taking ownership to help, but rather keep redirecting you to another person (we were redirected 3 times when seeking help). Thank goodness, once check-in we have nothing to do with the check in staff anymore. One particularly disappointing part of this hotel is the Information desk! The staff in the information desk aren't helpful at all and have given us wrong information on two occasions. First we were told the wrong place to hire wheelchair and next we we were told to hike up to other hotel for swimming pool and then learned that the pool is only open exclusively for the guests and we were denied entry.
3 night family trip
Resorts World Genting - First World Hotel, Genting Highlands
Good3.0 / 5
Dissapointing, but liveable
Paid wifi, long check-in time, no view from the window (looks directly into another room 5 feet away), very small room. They say you get what you pay for, but I've stayed in much nicer places than this for cheaper during my trip in Malaysia. I would expect that standard to be better, not worse, than the rest of Malaysia, especially with all the money going into Genting.
2 night romance trip
Resorts World Genting - First World Hotel, Genting Highlands
Good3.0 / 5
Hotel could have done more.
A bit disappointed that such a high end Hotel, there's not even a free Wi-Fi in the room and yet alone if you require a hair dryer you need to rent one. Expected such Hotel to provide facilities FOC. Also, nothing was mention in regards to outdoor park are closed prior to my arrival hence a bit disappointed of not able to go on rides. Shower & Toilet room size are super small. Looks like it's design for an average 12 year old kids.
2 night trip
Resorts World Genting - First World Hotel, Genting Highlands
Excellent4.0 / 5
Renovated
Hotel was renovated, much better than before, clean rooms.
1 night romance trip

See all reviews

Resorts World Genting - First World Hotel, Genting Highlands

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