Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Resorts World Genting - First World Hotel

Hotel with 2 restaurants, connected to the convention center, near Genting Highlands Theme Park

From
A$34
  • Shopping centre
  • Reception
  • Guest Room
  • Guest Room
  • Reception
1 / 81Reception
6.6Good
  • Normal room condition

    Feb. 7, 2020

  • The first world building needs to be repainted and need more staff to help with the auto…

    Jan. 19, 2020

See all 1,401 reviews
  • Parking available
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 6083 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Lift

What’s around

  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk
  • SkyAvenue - 2 min walk
  • Chin Swee Cave Temple - 38 min walk
  • Genting Skyway - 8.1 mi / 13.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Superior deluxe
  • World Club Room
  • Deluxe Room
  • Y5 Deluxe Room
  • Y5 Triple Room
  • Standard Room
  • Triple Room

Location

  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk

What’s around

Landmarks

  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk
  • SkyAvenue - 2 min walk
  • Chin Swee Cave Temple - 38 min walk
  • Genting Skyway - 8.1 mi / 13.1 km
  • Genting Highlands Premium Outlets - 6.1 mi / 9.7 km
  • Genting Strawberry Leisure Farm - 7.1 mi / 11.5 km
  • Happy Bee Farm & Insect World - 7.5 mi / 12 km
  • World of Phalanopsis Orchid Farm - 18.7 mi / 30.1 km
  • Berjaya Hills Botanical Garden - 24.8 mi / 39.8 km

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 98 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 85 min drive
  • Kuala Lumpur Gombak Station - 48 min drive
  • Serendah Station - 49 min drive
  • Batu Caves Station - 50 min drive

At a glance

Hotel size

  • This hotel has 6,083 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Self parking * on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Refrigerator in a common area

Things to do

  • Fitness facilities
  • Spa treatment room(s)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

More

  • Daily housekeeping

Special features

Dining

The Food Factory - This buffet restaurant specializes in international cuisine and serves breakfast only.

Small print

Also known as

  • First World Hotel Genting Highlands
  • Resorts World Genting First World Genting Highlands
  • Resorts World Genting First World
  • Resorts World Genting - First World Hotel Hotel
  • Resorts World Genting - First World Hotel Genting Highlands
  • Resorts World Genting First World Hotel
  • First World Genting Highlands
  • Hotel First World
  • 1st World Hotel
  • Resorts World Genting First World
  • 1st World Hotel
  • Resorts World Genting First World Hotel Genting Highlands
  • Resorts World Genting First World Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs MYR 18 per day

Buffet breakfast is offered for an extra charge of MYR 35.00 for adults and MYR 17.00 for children (approximately)

Policies

This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 18 per day.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include The Olive (3-min walk), Munakata Ramen (3-min walk), and Coffee Terrace (4-min walk).
6.6Good
  • 2.0Poor

    Worse checkin wait ever!

    Took us 2hrs to check in. The auto check machine does not work well, then we have to line up to check in. After 1hr of waitng, was told our membership go error, then got to walk to anothet level do the memership which took another 20mins line up and 20mins walk with smalls kida. Then was told it will be okay to check in. Then back to the auto check in machine again and shows error. And finally cut the line and get check in.!

    1 night family trip, Dec. 22, 2019

    Verified Hotels.com guest review
  • 8.0Very good

    overall is great, only price of foods & drinks expensive

    Jess, 2 night family trip, Dec. 10, 2019

    Verified Expedia guest review
  • 2.0Poor

    Don’t bother if you don’t want toget robbed!

    Okay where to start! I booked this hotel for our last night stay in KL and I just wanted somewhere to sleep overnight. I didn’t expect much regarding the hotel reviews but I also didn’t expect what happened later. We used a self check in kiosk for check in and we asked for a queen size bed but we were given two single beds. Half an hour after we got in our room someone with a staff uniform used a key card and entered to our room and when I asked him why you are here he just said “sorry sorry” and left. That was enough to make me suspicious so later when we want to go out I locked our luggages and hide them in the room because I knew something was wrong. I took all the valuables with me though there was a safe in the room but it was already locked so we couldn’t use itAfter we got back we found our luggages moved and also we had some fruits in the fridge that were stolen. I called the helpline and explained the situation but it was not helpful. I simply asked them to check in their system who entered my room after we left but they couldn’t or didn’t! They told me that they will call me next morning but this never happened. We trapped in the room because we were afraid if we go our we will loose our belongings. I even put our luggages behind the door to prevent the door opens in case someone breaks in when we are asleep. Next day the only thing that we wanted was to get away from the damn place!

    1 night romance trip, Apr. 22, 2019

    Verified Hotels.com guest review
  • 4.0Fair

    The room was lousy very small and crap service.

    Antony, 2 night romance trip, Jan. 2, 2019

    Verified Hotels.com guest review
  • 10.0Exceptional

    Beds are very hard and pillow too soft ...room could do with a good clean ...

    2 night trip, Nov. 4, 2018

    Verified Expedia guest review
  • 6.0Good

    Give Genting a miss!

    Easy check in and out. Room was small and basic but clean and functional. Overall it was ok for a night and the price. Genting itself was totally overrated- the amusement park was under total reno. There were lots of shops and places to eat but you pay 2-3 times KL prices- everything was too damn expensive and it was packed and super busy with tourist!! I won't be going again

    Ferdinand, 1 night family trip, Oct. 2, 2018

    Verified Hotels.com guest review
  • 8.0Very good

    Good location

    Shianti, 4 night family trip, Sep. 1, 2018

    Verified Hotels.com guest review
  • 8.0Very good

    So far so good the only complaint is room and toilet too small

    Tong, 8 night trip, Jul. 25, 2018

    Verified Wotif guest review
  • 6.0Good

    not value for money. Paid 4-5 stars hotel rate but getting a budget hotel value.

    1 night trip, Jun. 9, 2018

    Verified Lastminute guest review
  • 4.0Fair

    No information of any thing in the room regarding details of hotel what's on etc. Room that was ordered like queen size bed not supplied disappointed.

    1 night trip, May 17, 2018

    Verified Wotif guest review
See all 1,401 reviews