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3.5-star hotel with restaurant, near Juarez Park
Beautiful hotel, open and spacious common areas, large king room, comfortable bed and…
Mar. 22, 2021
The hotel looks nice, but overall I would say there’s no value for money. The rooms are…
Dec. 27, 2020
Remember, collect 10 stamps, get 1 reward* night
Breakfast costs between MXN 115 and MXN 300 per person (approximately)
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Beautiful hotel.
Danielle, 1 night trip, Nov. 28, 2020
Verified Hotels.com guest review
Property was very accessible to the downtown and to airport
monica, 4 night family trip, Oct. 21, 2020
Verified Expedia guest review
The staff was very kind, the room was comfortable, big
4 night trip with friends, Sep. 25, 2020
Verified Expedia guest review
very clean! everyone is so nice and accommodating.
riley, 1 night trip, Sep. 23, 2020
Verified Travelocity guest review
Really beautiful property, amazing margaritas (seriously best we had in town!), loved the pool, very accommodating staff. Only two disappointments overall: the spa was non existent (they said it was just indefinitely closed), and the second frustrating thing was that everyday the rules changed. We were told the restaurant / bar was open until 10pm, and went at 8:45pm one night, and were told it was closed. Also was told the hot tub (which you have to reserve) was open until 9, and another day 8, and one day 10pm. The shuttle is helpful, and the driver was wonderful, but it's supposed to leave every hour and isn't super consistent. Overall though, this hotel was so beautiful, felt VERY safe, clean, and a nice place to rest and relax, a little away from the city center.
5 night trip with friends, Mar. 10, 2020
Verified Expedia guest review
Room was nicely decorated and clean but staff is not so welcoming at all
2 night romance trip, Mar. 1, 2020
Verified Expedia guest review
El hotel es acogedor, tiene buenas instalaciones, las habitaciones son cómodas, lo genial es que tienen transporte al centro cada una hora lo que facilita la estadía, ya que está un poco alejado para llegar caminando. El Sr. Felipe muy amable en el trayecto nos fue explicando un poco de San Miguel de Allende. Lo único un poco incomodo es que en las habitaciones se escucha demasiado el ruido del 2 piso en la noche.
2 night family trip, Feb. 29, 2020
Verified Expedia guest review
Cleanliness was the main area of dissatisfaction. Beds were uncomfortable making noise when turning around, towels were some what stained, the upholstery of the furniture was worn off, stained and dirty
Hela, 2 night romance trip, Feb. 29, 2020
Verified Expedia guest review
Our room was beautiful and spacious. We had the king suite on the first floor and really enjoyed staying in the room. The pool was also very nice, as well as the decor of the hotel We didn’t like the food at the restaurant. Service was slow and the breakfast was edible but would not eat there again. Eggs tasted like they were premade, not fresh. I recommend they serve some kind of buffet with good food instead of their current offerings.
3 night family trip, Feb. 17, 2020
Verified Expedia guest review
The hotel itself was spectacular! Classic look, great location, good price, fabulous suite with a fireplace, and Felipe (an employee who couldn’t do enough)! The restaurant, especially the staff, was very disappointing. Inept might be a better word. The SPA was closed...IT’S CALLED “HOTEL & SPA” The shuttle was nice, but on different schedules. One afternoon we took the 1800 one, the next day it didn’t run until 1900. Etc. I know, it’s Mexico.😉
7 night trip with friends, Feb. 15, 2020
Verified Expedia guest review