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Oriental Hotel

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Lobby
Premium bedding, down duvets, in-room safe, desk
King Suite, Non Smoking | Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Overview of Oriental Hotel

Oriental Hotel

4.5 star property
Luxury hotel with 3 restaurants, connected to a shopping centre, near Meriken Park

9.4/10 Exceptional

491 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is AU$193
Price available on 2/2/2023
Map
25 Kyomachi, Chuo-ku, Kobe, Hyogo-ken, 650-0034

Room options

About this area

What's nearby

  • In Kobe City Centre
  • Meriken Park - 5 min drive
  • Kobe Harborland - 2 min drive
  • Port of Kobe - 4 min drive
  • Arima Hot Springs - 29 min drive
  • Mount Rokko - 19 min drive

Getting around

  • Kobe (UKB) - 8 min drive
  • Osaka (ITM-Itami) - 23 min drive
  • Osaka (KIX-Kansai Intl.) - 70 min drive
  • Kobe Sannomiya Station - 12 min walk
  • Kobe Station - 25 min walk
  • Kobe Kasuganomichi Station - 28 min walk
  • Kyukyoryuchi Daimarumae Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 8 min walk
  • Motomachi Station - 8 min walk

Restaurants

  • Bar&Bistro 64 - 2 min walk
  • Doutor Cafe - 4 min walk
  • Patisserie tooth tooth - 5 min walk
  • Blue Bottle Coffee - 5 min walk
  • L'Ami - 5 min walk

About this property

Oriental Hotel

A great choice for a stay in Kobe, Oriental Hotel is only 4.9 mi (7.8 km) from the airport. You can indulge in massages, facials or aromatherapy, and The House of Pacifc, one of 3 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a health club and a fitness centre. The helpful staff and breakfast get good marks from fellow travellers. Public transportation is only a short walk: Kyukyoryuchi Daimarumae Station is 5 minutes and Sannomiya Hanadokeimae Station is 8 minutes.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 116 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 AM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 1500 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Spa services

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

The House of Pacifc – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
J.W. Hart – This bar only serves light fare. Open daily.
Kobe・Sushi Kanesaka – This sushi bar specialises in sushi and serves lunch and dinner. Open daily.
Medium Rare – Overlooking the ocean, this steakhouse serves lunch and dinner. A children's menu is available. Open daily.
J.W. Hart Cafe – This café serves brunch, lunch, dinner and light fare. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of JPY 3630 for adults and JPY 1760 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for JPY 12000.0 per night

Parking

  • Self-parking costs JPY 1500 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Oriental Hotel Kobe
Oriental Kobe
Oriental Hotel Kobe
Oriental Hotel Hotel
Oriental Hotel Hotel Kobe

Frequently asked questions

Does Oriental Hotel offer free cancellation for a full refund?
Yes, Oriental Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Oriental Hotel?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Oriental Hotel on 2 Feb 2023 start from AU$193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Oriental Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Oriental Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oriental Hotel?
Yes. Self-parking costs JPY 1500 per night.
What are the check-in and check-out times at Oriental Hotel?
You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Oriental Hotel and nearby?
Oriental Hotel has a health club and spa services.
Are there restaurants at or near Oriental Hotel?
Yes, there are 3 on-site restaurants, featuring Italian cuisine and ocean views. Nearby restaurants include Doutor Cafe (4-min walk), patisserie tooth tooth (5-min walk) and Blue Bottle Coffee (5-min walk).
What's the area around Oriental Hotel like?
Oriental Hotel is in Kobe City Centre, a short 8-minute drive from Kobe (UKB) and 7 minutes' walk from Meriken Park. Travellers say that the area is walkable and good for shopping.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Noriko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

yoshihisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel & staff were excellent. Located in a great area. Walking distance to China Town & numerous shopping areas. Hotel buffet is great & known for the French Toast but must order before 8 am‼️😳
Anita M, 3-night trip
Verified Hotels.com guest review

6/10 Good

Oriental Hotel is my favorite in Kobe. Charming with great ambiance and flare. This was my second or third time staying there. What I did not like at all is that when I asked for early check-in, I was told that there would be a JPY4,000 charge (!). I've traveled extensively, and nowhere in the world had I ever been asked to pay an early check-in charge. If a room were indeed available, it should be a courtesy extended to valued customers. I found it in really poor taste and not aligned with Oriental Hotel's brand.
Atsuko, 2-night trip
Verified Expedia guest review

8/10 Very good

ベッドが2個くっ付けてあり、 その間のせいで身体が痛かったです。
??, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious and great design room.
Masaya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff members are amazing & excellent service! Hotel has excellent historic features. Very relaxing stay.. I definitely recommend this as a future opportunity, for business stay, vacation, relaxation or just plain enjoyment! Will be see you all again soon....
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Hidenori, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The hotel facilities are quite nice but the service was lacking. Just as one example they would not allow for lunch reservations at the hotel restaurant even though we asked a day in advance (apparently no priority is given to hotel guests). That said warmer overall customer service would make this hotel a great place to stay.
1-night business trip
Verified Hotels.com guest review