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All properties in Kobe, Hyogo Prefecture, Japan

Oriental Hotel

Luxury Kobe hotel with 3 restaurants, connected to a shopping center

  • Free WiFi
From
A$195

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  • King Suite  - In-Room Dining
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25 Kyomachi, Kobe, 650-0034, Hyogo-ken, Japan
9.6.Exceptional.
  • Great stay! Comfortable and clean room. Great service! Welcome drink and free mini-bar…

    Jan. 5, 2020

  • What an amazing hotel! The reception (on the 17th floor) was beautiful and the staff were…

    Jun. 8, 2019

See all 221 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Shopping
Walkable
Convenient

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Bathtub
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 116 smoke-free guestrooms
    • Daily housekeeping
    • 3 restaurants and bar/lounge
    • Breakfast available
    • Health club
    • Self parking

    What’s around

    • In Kobe City Centre
    • Kobe City Museum - 2 min walk
    • Higashi Yuenchi Park - 3 min walk
    • Kobe City Hall - 4 min walk
    • Sannomiya Shrine - 4 min walk
    • Motomachi Shopping Street - 5 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room, City View (8-13F)
    • Superior Twin Room, City View (8-13F)
    • Executive Twin Room, City View (14-16F)
    • Executive Room, Harbour View (14-16F)
    • Deluxe Room, Harbour View (8-13F)
    • Executive Room, City View (14-16F)
    • Deluxe Twin Room, City View (8-13F)
    • Junior Suite
    • Superior Room, Harbour View (8-13F)
    • Superior Twin Room, Harbour View (8-13F)
    • King Suite
    • Superior Room, Harbour View
    • Run of house

    What’s around

    Landmarks

    • In Kobe City Centre
    • Kobe City Museum - 2 min walk
    • Higashi Yuenchi Park - 3 min walk
    • Kobe City Hall - 4 min walk
    • Sannomiya Shrine - 4 min walk
    • Motomachi Shopping Street - 5 min walk
    • Ikuta Shrine - 10 min walk
    • Port of Kobe Earthquake Memorial - 11 min walk
    • Hyogoken Kokan - 13 min walk
    • Kobe Eiko Church - 14 min walk
    • Kobe Mosque - 15 min walk

    Getting around

    • Kansai Intl. Airport (KIX) - 50 min drive
    • Kobe Airport (UKB) - 8 min drive
    • Itami Airport (ITM) - 23 min drive
    • Kobe Sannomiya Station - 12 min walk
    • Kobe Station - 25 min walk
    • Kobe Kasuganomichi Station - 28 min walk
    • Kyukyoryuchi Daimarumae Station - 5 min walk
    • Sannomiya Hanadokeimae Station - 8 min walk
    • Motomachi Station - 8 min walk
    map
    See on map
    25 Kyomachi, Kobe, 650-0034, Hyogo-ken, Japan

    At a glance

    Hotel size

    • This hotel has 116 rooms
    • This hotel is arranged over 17 floors

    Arriving/leaving

    • Check-in time 3 PM-3 AM
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (JPY 1500 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • 3 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Health club
    • Spa services on site

    Working away

    • Conference space
    • Meeting rooms
    • Conference centre

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers - 1
    • Year Built – 2010
    • Lift
    • Safe-deposit box at front desk
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • Chinese
    • English
    • Japanese
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Down comforter
    • Premium bedding

    Things to enjoy

    • In-room massage available

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Rainfall showerhead
    • Bidet
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 42-inch flat-screen TV
    • Digital TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Fridge
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

    Dining

    The House of Pacifc - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

    J.W. Hart - This bar serves light fare only. Open daily.

    Kobe・Sushi Kanesaka - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.

    Medium Rare - Overlooking the ocean, this steakhouse serves lunch and dinner. A children's menu is available. Open daily.

    J.W. Hart Cafe - This café serves brunch, lunch, dinner, and light fare. Open daily.

    Fees & policies

    Optional extras

    • Cooked-to-order breakfast is offered for an extra charge of JPY 3630 for adults and JPY 1760 for children (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for JPY 8000.0 per night
    • Babysitting/childcare is available for an extra charge

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Self parking costs JPY 1500 per night
    • Parking height restrictions apply

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Policies

    The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

    Also known as

    • Oriental Hotel Kobe
    • Oriental Kobe
    • Oriental Hotel Kobe
    • Oriental Hotel Hotel
    • Oriental Hotel Hotel Kobe

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Oriental Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs JPY 1500 per night.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in and check-out are available.
    • Yes, there are 3 onsite restaurants, featuring Italian cuisine and ocean views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Doutor Cafe (4-min walk), patisserie tooth tooth (5-min walk), and Kobe Beef Daichi (5-min walk).
    • Oriental Hotel has a health club and spa services.
    9.6.Exceptional.
    • 10.0.Exceptional

      I liked the decor, views, location and buffet breakfast.

      3 night romance trip, Apr. 21, 2019

      Verified Expedia guest review

    • 4.0.Fair

      The hotel facilities are quite nice but the service was lacking. Just as one example they would not allow for lunch reservations at the hotel restaurant even though we asked a day in advance (apparently no priority is given to hotel guests). That said warmer overall customer service would make this hotel a great place to stay.

      1 night business trip, Jul. 14, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A pleasant surprise

      We stayed there for my husband's birthday for three nights. On the bday, we went for breakfast and were surprised by a Capuccino plate with an HB message! It was during the Coronavirus outbreak and the staff did politely check our previous and next ports upon check-in which is good for everyone. The hotel stays cautious but won't be too stressful which is a difficult balance to achieve these days. Service at the medium rare restaurnat was very good too! Book early though as there're only 5 tables!

      3 night trip, Jan. 30, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Spacious room, location and very friendly staff. Well equipped gym, around 8-10 mins walk to the train station. We took the hotel taxi to kansai airport for around $16000 yen. We reached in around 55mins with no traffic. Can take the limousine bus too but have to go to the train station to buy ticket which cost around $1900 yen per pax.

      5 night trip with friends, Jan. 27, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      reat experience

      It was amazing! The staff were super helpful and friendly, and the service was impeccable. I would recommend it to anyone. I had a room with a city view, which is less expensive than those with a harbor view, but it was perfect. I was able to see the illuminated letters of “Kobe” and an image of a ship on a face of Mt. Rokko. was also fortunate enough to see the lighting test being conducted for the upcoming light festival from my room.

      Sachiko, 7 night trip, Nov. 25, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      perfect

      perfect in every way

      1 night business trip, Nov. 9, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent hotel

      Excellent hotel! Really enjoyable stay. The only drawback was the room was a little too dark.

      3 night business trip, Oct. 14, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Hotel is in great location and the staff were very attentive and friendly.

      3 night romance trip, Sep. 28, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Room excellent with very comfortable bed. Staff very helpful.

      3 night romance trip, Sep. 23, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Good Service, Nice Location, Rooms are Clean. Restaurants has nice view, breakfast is good.

      1 night family trip, Sep. 11, 2019

      Verified Expedia guest review

    See all 221 reviews