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Oriental Hotel
Luxury Kobe hotel with 3 restaurants, connected to a shopping center
- Free WiFi
- Collect stamps
- Price Guarantee
FromA$246A$195Price available on 09 Nov. 2021
Restrictions related to your trip
Check COVID-19 restrictions. Find out moreOpens in a new window
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25 Kyomachi, Kobe, 650-0034, Hyogo-ken, Japan
9.6.Exceptional.221 verified Hotels.com guest reviews
Great stay! Comfortable and clean room. Great service! Welcome drink and free mini-bar…
Jan. 5, 2020
What an amazing hotel! The reception (on the 17th floor) was beautiful and the staff were…
Jun. 8, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Guests are provided with free hand sanitiser
Guests rated location
Safe29 positive mentions
Quiet27 positive mentions
Shopping26 positive mentions
Walkable22 positive mentions
Convenient16 positive mentions
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Free WiFi
- Parking available
- Bathtub
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 116 smoke-free guestrooms
- Daily housekeeping
- 3 restaurants and bar/lounge
- Breakfast available
- Health club
- Self parking
What’s around
- In Kobe City Centre
- Kobe City Museum - 2 min walk
- Higashi Yuenchi Park - 3 min walk
- Kobe City Hall - 4 min walk
- Sannomiya Shrine - 4 min walk
- Motomachi Shopping Street - 5 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Superior Room, City View (8-13F)
- Superior Twin Room, City View (8-13F)
- Executive Twin Room, City View (14-16F)
- Executive Room, Harbour View (14-16F)
- Deluxe Room, Harbour View (8-13F)
- Executive Room, City View (14-16F)
- Deluxe Twin Room, City View (8-13F)
- Junior Suite
- Superior Room, Harbour View (8-13F)
- Superior Twin Room, Harbour View (8-13F)
- King Suite
- Superior Room, Harbour View
- Run of house
What’s around
Landmarks
- In Kobe City Centre
- Kobe City Museum - 2 min walk
- Higashi Yuenchi Park - 3 min walk
- Kobe City Hall - 4 min walk
- Sannomiya Shrine - 4 min walk
- Motomachi Shopping Street - 5 min walk
- Ikuta Shrine - 10 min walk
- Port of Kobe Earthquake Memorial - 11 min walk
- Hyogoken Kokan - 13 min walk
- Kobe Eiko Church - 14 min walk
- Kobe Mosque - 15 min walk
Getting around
- Kansai Intl. Airport (KIX) - 50 min drive
- Kobe Airport (UKB) - 8 min drive
- Itami Airport (ITM) - 23 min drive
- Kobe Sannomiya Station - 12 min walk
- Kobe Station - 25 min walk
- Kobe Kasuganomichi Station - 28 min walk
- Kyukyoryuchi Daimarumae Station - 5 min walk
- Sannomiya Hanadokeimae Station - 8 min walk
- Motomachi Station - 8 min walk
map
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25 Kyomachi, Kobe, 650-0034, Hyogo-ken, Japan
At a glance
Hotel size
- This hotel has 116 rooms
- This hotel is arranged over 17 floors
Arriving/leaving
- Check-in time 3 PM-3 AM
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting/childcare*
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Onsite self parking (JPY 1500 per night)
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking
Other information
- Smoke-free property
In the hotel
Food and drink
- Cooked-to-order breakfast daily (surcharge)
- 3 restaurants
- Bar/lounge
- Coffee shop/café
- Room service (during limited hours)
- Coffee/tea in a common area
Things to do
- Health club
- Spa services on site
Working away
- Conference space
- Meeting rooms
- Conference centre
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter
Facilities
- Number of buildings/towers - 1
- Year Built – 2010
- Lift
- Safe-deposit box at front desk
- Terrace
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
Languages Spoken
- Chinese
- English
- Japanese
- Spanish
In the room
Home comforts
- Air conditioning
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Down comforter
- Premium bedding
Things to enjoy
- In-room massage available
Freshen up
- Private bathroom
- Separate bathtub and shower
- Rainfall showerhead
- Bidet
- Designer toiletries
- Hair dryer
Be entertained
- 42-inch flat-screen TV
- Digital TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Phone
Food and drink
- Fridge
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
The House of Pacifc - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
J.W. Hart - This bar serves light fare only. Open daily.
Kobe・Sushi Kanesaka - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Medium Rare - Overlooking the ocean, this steakhouse serves lunch and dinner. A children's menu is available. Open daily.
J.W. Hart Cafe - This café serves brunch, lunch, dinner, and light fare. Open daily.
J.W. Hart - This bar serves light fare only. Open daily.
Kobe・Sushi Kanesaka - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Medium Rare - Overlooking the ocean, this steakhouse serves lunch and dinner. A children's menu is available. Open daily.
J.W. Hart Cafe - This café serves brunch, lunch, dinner, and light fare. Open daily.
Fees & policies
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of JPY 3630 for adults and JPY 1760 for children (approximately)
Children & extra bedsPay at property
- Rollaway beds are available for JPY 8000.0 per night
- Babysitting/childcare is available for an extra charge
PetsPay at property
- Service animals exempt from fees
ParkingPay at property
- Self parking costs JPY 1500 per night
- Parking height restrictions apply
Pool, spa & gym (if applicable)Pay at property
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.
Also known as
- Oriental Hotel Kobe
- Oriental Kobe
- Oriental Hotel Kobe
- Oriental Hotel Hotel
- Oriental Hotel Hotel Kobe
Also known as
- Oriental Hotel Kobe
- Oriental Kobe
- Oriental Hotel Kobe
See more
*See fees & policies for additional details or extra charges
FAQs
- Yes, Oriental Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Self parking costs JPY 1500 per night.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in and check-out are available.
- Yes, there are 3 onsite restaurants, featuring Italian cuisine and ocean views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Doutor Cafe (4-min walk), patisserie tooth tooth (5-min walk), and Kobe Beef Daichi (5-min walk).
- Oriental Hotel has a health club and spa services.
9.6.Exceptional.221 verified Hotels.com guest reviews
- 10.0.Exceptional
I liked the decor, views, location and buffet breakfast.
3 night romance trip, Apr. 21, 2019
Verified Expedia guest review
- 4.0.Fair
The hotel facilities are quite nice but the service was lacking. Just as one example they would not allow for lunch reservations at the hotel restaurant even though we asked a day in advance (apparently no priority is given to hotel guests). That said warmer overall customer service would make this hotel a great place to stay.
1 night business trip, Jul. 14, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
A pleasant surprise
We stayed there for my husband's birthday for three nights. On the bday, we went for breakfast and were surprised by a Capuccino plate with an HB message! It was during the Coronavirus outbreak and the staff did politely check our previous and next ports upon check-in which is good for everyone. The hotel stays cautious but won't be too stressful which is a difficult balance to achieve these days. Service at the medium rare restaurnat was very good too! Book early though as there're only 5 tables!
3 night trip, Jan. 30, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Spacious room, location and very friendly staff. Well equipped gym, around 8-10 mins walk to the train station. We took the hotel taxi to kansai airport for around $16000 yen. We reached in around 55mins with no traffic. Can take the limousine bus too but have to go to the train station to buy ticket which cost around $1900 yen per pax.
5 night trip with friends, Jan. 27, 2020
Verified Expedia guest review
- 10.0.Exceptional
reat experience
It was amazing! The staff were super helpful and friendly, and the service was impeccable. I would recommend it to anyone. I had a room with a city view, which is less expensive than those with a harbor view, but it was perfect. I was able to see the illuminated letters of “Kobe” and an image of a ship on a face of Mt. Rokko. was also fortunate enough to see the lighting test being conducted for the upcoming light festival from my room.
Sachiko, 7 night trip, Nov. 25, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
perfect
perfect in every way
1 night business trip, Nov. 9, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Excellent hotel
Excellent hotel! Really enjoyable stay. The only drawback was the room was a little too dark.
3 night business trip, Oct. 14, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Hotel is in great location and the staff were very attentive and friendly.
3 night romance trip, Sep. 28, 2019
Verified Expedia guest review
- 10.0.Exceptional
Room excellent with very comfortable bed. Staff very helpful.
3 night romance trip, Sep. 23, 2019
Verified Expedia guest review
- 10.0.Exceptional
Good Service, Nice Location, Rooms are Clean. Restaurants has nice view, breakfast is good.
1 night family trip, Sep. 11, 2019
Verified Expedia guest review