Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Ghent, Flemish Region, Belgium
1 room, 2 adults

Pillows Grand Boutique Hotel Reylof Ghent

4.5-starHotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Indoor pool
Hoogstraat 36, Ghent, 9000, Belgium

Luxury hotel with full-service spa, connected to the convention center, near Gravensteen Castle
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Indoor pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Belgium may have travel restrictions in place due to COVID-19. Find out more

  • Fantastic hotel and staff. Service level was great. Friendly local staff. Great little…Jun. 20, 2019
  • An excellent hotel with superb service. Only a single quibble: the coffee all came from…Oct. 12, 2020

Pillows Grand Boutique Hotel Reylof Ghent

from A$204
  • Luxury Double Room, 1 Queen Bed
  • Luxury Room, 1 King Bed (Grand)
  • Royal Suite, 1 King Bed
  • Superior Suite, 1 King Bed
  • Presidential Suite, Multiple Bedrooms, Terrace, Garden View
  • Luxury Double Room, Balcony
  • Luxury Double Room, Balcony (Grand)
  • Junior Double Room, 1 King Bed
  • Luxury Room, 1 Bedroom, Non Smoking

What’s around Pillows Grand Boutique Hotel Reylof Ghent

Landmarks

  • Heart of Ghent
  • Gravensteen Castle - 7 min walk
  • Saint Bavo Cathedral - 9 min walk
  • School of Yesteryear - 2 min walk
  • St. Michael's Church - 3 min walk
  • Monastery of the Carmelite Fathers - 3 min walk
  • Design Museum Ghent - 4 min walk
  • St. Michael's Bridge - 4 min walk

Getting around

  • Brussels - National Airport (BRU) - 35.1 miles/56.5 km
  • Ghent-Dampoort Station - 25 min walk
  • Wondelgem Station - 8 min drive
  • Drongen Station - 9 min drive

At a glance

Key facts

Hotel size

  • This hotel has 156 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Belgium may have travel restrictions in place due to COVID-19.
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Sauna
Working away
  • 24-hour business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2011
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Dutch
  • English
  • French
  • German

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa Reylof has 2 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily.

Dining

Lof Restaurant - Overlooking the garden, this fine-dining restaurant serves lunch and dinner.

The Living - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.

Pillows Grand Boutique Hotel Reylof Ghent’s small print

Also known as

  • Sandton Grand Hotel Reylof Ghent
  • Sandton Reylof Hotel
  • Pillows Grand Hotel Reylof Ghent
  • Pillows Grand Reylof Ghent
  • Pillows Grand Reylof
  • Pillows Reylof Ghent Ghent
  • Pillows Grand Hotel Reylof
  • Sandton Grand Hotel Reylof
  • Pillows Grand Boutique Hotel Reylof Ghent Hotel
  • Pillows Grand Boutique Hotel Reylof Ghent Ghent
  • Pillows Grand Boutique Hotel Reylof Ghent Hotel Ghent
  • Sandton Grand Reylof Ghent
  • Sandton Grand Reylof
  • Pillows Grand Hotel Reylof Ghent
  • Pillows Grand Reylof Ghent
  • Pillows Grand Reylof
  • Sandton Grand Reylof Ghent
  • Sandton Reylof

Policies

This property has modern and historic sections. Guestrooms may be located in either section.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property only accepts debit or credit cards and credit cards for all onsite payments. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 38 per night

Full breakfast is offered for an extra charge of EUR 25 for adults and EUR 12.5 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pillows Grand Boutique Hotel Reylof Ghent

  • Does Pillows Grand Boutique Hotel Reylof Ghent offer free cancellation for a full refund?
    Yes, Pillows Grand Boutique Hotel Reylof Ghent does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Pillows Grand Boutique Hotel Reylof Ghent currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • What are the cleanliness and hygiene measures currently in place at Pillows Grand Boutique Hotel Reylof Ghent?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pillows Grand Boutique Hotel Reylof Ghent?
    Yes. Self parking costs EUR 38 per night. Electric vehicle charging is available.
  • Is there a pool at Pillows Grand Boutique Hotel Reylof Ghent?
    Yes, there's an indoor pool.
  • Are pets allowed at Pillows Grand Boutique Hotel Reylof Ghent?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Pillows Grand Boutique Hotel Reylof Ghent?
    You can check in from 3:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Pillows Grand Boutique Hotel Reylof Ghent?
    Yes, Lof Restaurant offers garden views. Nearby restaurants include Osteria Delicati (3-min walk), Allegro Moderato (4-min walk), and The Celtic Towers (4-min walk).

Recent reviews

Exceptional 9.6 From 383 reviews

Exceptional 10.0
Beautiful but !!!
Beautiful, well serviced, hotel. Pity about some of the loud/self rewarding/righteous guests who tended to take over wherever they happened to be
Elizabeth, gb3 night trip
Exceptional 10.0
Faultless, will be back again. Amazing staff.
Rachel, gb2 night trip
Exceptional 10.0
A complete turnover in service
An excellent stay, top service Spa is amazing. Wifi suitable for remote meetings After a complete disastrous service last February I decided to give this great location a second chance. Thanks to the whole team for your help and attention Daniel
Daniel, us1 night business trip
Exceptional 10.0
It's a well run city centre hotel. Near the centre good restaurants nearby.
Richard, gb3 night romance trip
Very good 8.0
Nic hotel, undertrained staff
1. Housekeeping forgot to change some of the towels. 2. Housekeeping did not renewe shower gel. 3. Reception staff misguided us on the time slot for breakfast. So, technically we came 10 min before the closure. The staff did us 'a favor' and lt us in. 4. Our neighbours left several bottles behind their door around 11 pm. The bottles were still there at 1 pm the following day.
Georgy, us2 night trip
Exceptional 10.0
Whether was up and down but the staff provided with umbrella and bicycle during my stay free of charge. The staff manager provided with a quality room after I have told them my problems with air quality of the hotel room I have booked. The entire hotel rooms have carpets in the hotel room. And on my second night i noticed i have problem with breathing and dry skin, and inching my skin .For all my stay to this hotel, I found myself very lucky to be surrounded by people who cares enough for my entire stay in Gent. Thank you very much for your positive energy and quality of costumer service. Definitely i will be happy to be back to you.
Stürczer, ie1 night trip
Exceptional 10.0
Comfortable stay
Very comfortable stay. o problems and nice quiet room. Good nights sleep.
Malcolm, gb3 night trip
Very good 8.0
Nice hotel. Some rooms are very small so check measurement online. Nice touches like a small complimentary mini bar. V clean rooms and staff work hard but room cleaning very slow. Once not done despite being out of room all day and other times late in the afternoon despite leaving early morning. I think this might be a staff/guest ratio issue as at busy times the reception and cafe can not cope either. No doubt this will be fixed as more tourists come into Ghent.
Alison, gb4 night family trip
Exceptional 10.0
Perfect
Leora, ie1 night trip
Exceptional 10.0
The very best!
Joshua, us2 night family trip

Pillows Grand Boutique Hotel Reylof Ghent

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