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Sheraton Grand Hangzhou Wetland Park Resort

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Located near Xixi Wetland Park and Lingyin Temple, Sheraton Grand Hangzhou Wetland Park Resort offers a serene retreat with a garden and sauna. Unwind in the indoor pool or explore Chinese cuisine at one of the 3 on-site restaurants. Guests can connect to WiFi, take fitness classes at the gym, or rent bikes for added convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Children's club

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The current price is AU$169
includes taxes & fees
20 July - 21 July

Why we love this property

Work and leisure blend
Business travellers thrive with meeting rooms and workstations, while the waterfront location, spa services, and 24-hour gym offer perfect relaxation.
Diverse dining options
This hotel boasts 3 restaurants to satisfy every taste. Experience Chinese cuisine, dine al fresco with garden views, or start the day with a buffet breakfast.
Spa by the water
Spa treatment rooms cater to couples beside a tranquil garden. The 24-hour gym offers fitness classes. A waterfront walkway leads to national park views.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Room, 1 King Bed, Balcony

View from room

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Balcony

A hotel room with two beds, a bathtub, a desk, and a TV.

Superior Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

View from room

Deluxe Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Balcony, Garden View

A hotel room with two beds, a bathtub, a desk, and a TV.

Deluxe Room, 2 Double Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a sitting area, a bathroom with a bathtub, and a shower area.

Club Room, 1 King Bed

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room, 1 Double Bed, Balcony

A hotel room with two beds, a desk, a chair, and a large window offering a view of mountains.

Club Twin Room, 1 Double Bed, Balcony

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV, a sofa, and a desk.

Deluxe Suite, 1 King Bed

  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV, a sofa, and a desk.

Club Suite, 1 King Bed

  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a TV, a playpen, and a balcony with outdoor furniture.

Family Suite, 1 King Bed with Sofa bed

  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Family Room, 1 King Bed, Balcony

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Balcony

A hotel room with a TV, two beds, a sofa, a TV stand, a lamp, and a window with curtains.

Family Room, 2 Double Beds, Balcony

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Glamping Room,1 King Bed, Balcony

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outside.

Glamping Room,1 King Bed, Balcony

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Glamping Room, 2 Double Beds, Balcony

A hotel room with two beds, a balcony with a table and chairs, and a view of a traditional building.

Glamping Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Map
1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang, 310030

What's nearby

  • Xixi National Wetland Park - 1 min walk - 0.0 km
  • National Wetland Museum of China - 8 min walk - 0.7 km
  • Zhejiang University Yuquan Campus - 5 min drive - 5.5 km
  • Lingyin Temple - 6 min drive - 6.0 km
  • West Lake - 7 min drive - 7.0 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 50 min drive
  • West Railway Station - 25 min drive
  • East Railway Station (East Square) Station - 30 min drive
  • Hangzhou Railway Station (HZD) - 32 min drive
  • Dongyue Station - 11 min walk
  • Gudun Road Station - 22 min walk
  • Wulian Station - 23 min walk

Restaurants

  • ‪Sheraton Club Lounge - ‬3 min walk
  • ‪NO.18 BREW PUB - ‬2 min drive
  • ‪chic1699 - ‬2 min drive
  • ‪Waterlight Court - ‬5 min walk
  • ‪Yonghe King 永和大王 - ‬3 min drive

About this property

Sheraton Grand Hangzhou Wetland Park Resort

  • At Sheraton Grand Hangzhou Wetland Park Resort, you'll be within a 10-minute drive of West Lake and Xixi National Wetland Park. Guests can indulge in massages, and Feast, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a 24-hour health club and a 24-hour fitness centre. Public transportation is close by: Dongyue Station is only 11 minutes on foot.

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Children aged 5 and younger eat free breakfast
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Toys
  • Lifeguard on-site

What to do

  • Fitness classes
  • Paddle boating
  • Bike rentals nearby
  • Mountain climbing nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike on-site
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Banquet hall
  • Walkway to water

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 130
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Magnifying mirror
  • Height-adjustable showerheads
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 43-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples. Services include massages.

Dining

Feast – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Yue – Overlooking the garden, this diner specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Satine – Overlooking the garden, this brasserie specialises in French cuisine and only serves dinner. Reservations are required. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: CNY 500 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 196 for adults and CNY 196 for children

Children & extra beds

  • Rollaway beds are available for CNY 327.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Sheraton Hangzhou Wetland Park
Sheraton Hangzhou Wetland Park Resort
Sheraton Wetland Park
Sheraton Wetland Park Resort
Wetland Resort
Sheraton Grand Hangzhou Wetland Park Resort
Sheraton Grand Wetland Park Resort
Sheraton Grand Hangzhou Wetland Park
Sheraton Grand Wetland Park
Sheraton Hangzhou Wetland Park
Sheraton Grand Hangzhou Wetland Park Resort Hotel
Sheraton Grand Hangzhou Wetland Park Resort Hangzhou
Sheraton Grand Hangzhou Wetland Park Resort Hotel Hangzhou

Frequently asked questions

Does Sheraton Grand Hangzhou Wetland Park Resort offer free cancellation for a full refund?

Yes, Sheraton Grand Hangzhou Wetland Park Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Hangzhou Wetland Park Resort?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:30 AM to 11:00 PM.

Are pets allowed at Sheraton Grand Hangzhou Wetland Park Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sheraton Grand Hangzhou Wetland Park Resort?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Sheraton Grand Hangzhou Wetland Park Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Sheraton Grand Hangzhou Wetland Park Resort and nearby?

Have fun with on-site activities such as cycling and boating. Additional recreation on-site includes fitness classes. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Sheraton Grand Hangzhou Wetland Park Resort also has a garden.

Are there restaurants at or near Sheraton Grand Hangzhou Wetland Park Resort?

Yes, there are 3 on-site restaurants, featuring al fresco dining, Chinese cuisine and garden views.

Does Sheraton Grand Hangzhou Wetland Park Resort have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Sheraton Grand Hangzhou Wetland Park Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sheraton Grand Hangzhou Wetland Park Resort like?

Sheraton Grand Hangzhou Wetland Park Resort is located on the waterfront in Xihu, a short 1-minute walk from Xixi National Wetland Park and 8 minutes' walk from National Wetland Museum of China.

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Reviews

Sheraton Grand Hangzhou Wetland Park Resort Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Very clean accommodation with comfortable, well-maintained rooms and friendly staff.
Annette, 4-night trip
Verified

10/10 Exceptional

We went there for vacation. Hotel is right next to the wetland park and nice for a leisure stroll.
Qikun, 4-night trip
Verified

10/10 Exceptional

V good service and breakfast
Sze wing, 5-night trip
Verified

10/10 Exceptional

Amazing location for R&R as it is outside of the city
vipada, 2-night trip
Verified

10/10 Exceptional

Splendid Hotel, super nice staff
Marc Rainer, 3-night trip
Verified

10/10 Exceptional

Nil
Kenny, 3-night trip
Verified

10/10 Exceptional

Good
Tina, 4-night trip
Verified

4/10 Fair

Reception counter staff attitude is very bad and not well trained
Verified

2/10 Poor

The most I dislike about this hotel are the deposit policy, and also it’s very inconvenient for you to get back the room. It’s super long hallway. Usually other 5 stars hotel they will return your deposit money right way once I check out the room. But this hotel, it takes while. I have to called in and asked. It’s not make sense at all. Once the guest leave the hotel , they should not hold the deposit money.
DONG, 3-night trip
Verified

10/10 Exceptional

濕地公園就在附近，餐廳選擇也很多！很好的住宿體驗。
CHI LIN SINDY, 2-night trip
Verified

2/10 Poor

員工服務態度不佳，餐廳超凌亂
Zi yi, 2-night trip
Verified

10/10 Exceptional

員工都很禮貌、敬業並友善。
房間寬敞而且有陽台
CHIH-LI, 5-night trip
Verified

8/10 Very good

Bel hotel

Tres bel hôtel mais la moquette n'avait pas ete aspiré... attention il faut un bonnet de bain pour la piscine. Très bon petit-déjeuner
1-night trip
Verified

10/10 Exceptional

環境漂亮，但是房間設備有點舊，整體很不錯
Kam Ngai, 2-night trip
Verified

10/10 Exceptional

호캉스

너무 좋아서 또 가고 싶어요 항저우 여행의 첫 목표가 이 호텔이었습니다. 너무 예쁘고 편안했습니다.
mi-jin, 2-night trip
Verified

10/10 Exceptional

とても快適でした。
YU, 1-night trip
Verified

10/10 Exceptional

Hotel d'excellenr niveau, nous recommandons vivement
REMY, 1-night trip
Verified

8/10 Very good

園林設計，小陽台，安靜的環境，都令人感到舒適。
Huiping, 3-night trip
Verified

10/10 Exceptional

とても快適でした。
YU, 1-night trip
Verified

8/10 Very good

環境清幽
Siu Ying, 4-night trip
Verified

10/10 Exceptional

性价比高

服务态度很好，房间宽敞舒适。早餐食物种類可以多一点。
Wing Sum William, 5-night trip
Verified

10/10 Exceptional

绿化好。安静。但酒店一直在施工，本来应该很安静的地方却变得非常吵闹。而且在院子里工作的人员大声说话也很吵，这是本次比较意外和遗憾的地方。外出有些不方便，特别是购物和做核酸较远。但去公园比较近，适合散步。另外酒店对残疾人设施还不够，比如轮椅数量不够，且比较旧，有的甚至坏了。希望能得到改善。
3-night trip
Verified

10/10 Exceptional

직원도 착하고 시설도 좋고 편안한 휴가였습니다
Soohong, 1-night trip
Verified

4/10 Fair

Needs AC

I have never been more uncomfortable in a hotel room in my life. The air conditioning was not yet turned on despite the blazing temperatures. My room ended up being 33 Celsius at one point. The staff tried to help by bringing a fan but it did not do much.
Jennifer, 1-night trip
Verified

8/10 Very good

周围环境很不错，早上起来用过早餐在湿地周围散个步
RUI, 1-night trip