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Grand Mercure Apartments Magnetic Island

Photo gallery for Grand Mercure Apartments Magnetic Island

4 outdoor pools
View from room
Apartment, 3 Bedrooms, View | View from room
Individually decorated, individually furnished, iron/ironing board
Flat-screen TV, DVD player

Overview of Grand Mercure Apartments Magnetic Island

Grand Mercure Apartments Magnetic Island

4.0 star property
Luxury aparthotel in Nelly Bay with 4 outdoor pools and bar/lounge

8.4/10 Very good

240 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
146 Sooning Street, Nelly Bay, QLD, 4819

Room options

About this area

Getting around

  • Townsville, QLD (TSV) - 149 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Scallywags cafe - 7 min walk
  • Brasserie & Take Away @ Nelly - 8 min walk
  • Man Friday - 15 min walk
  • Thai Again - 15 min walk
  • Tamarind - 17 min walk

About this property

Grand Mercure Apartments Magnetic Island

Grand Mercure Apartments Magnetic Island offers an airport shuttle (available 24 hours) for AUD 10 per person one way. After splashing around at the 4 outdoor pools, you can unwind with a drink at the bar/lounge. A fitness centre and a terrace are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say good things about the pool and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM until 5 PM
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 3:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside reception hours can check-in through the night service phone located beside the reception door.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • 4 outdoor pools
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Cots (infant beds): AUD 10.0 per night
  • Babysitting (surcharge)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Breakfast available for a fee
  • 1 bar

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 45.0 per night

Bathrooms

  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Dining room
  • Library
  • Sitting area

Entertainment

  • Flat-screen TV with cable service
  • DVD player

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Safe at front desk
  • Free newspapers (reception)

Things to do

  • Fitness centre
  • Bike hire on site
  • Ecotours nearby
  • Snorkelling nearby
  • Kayaking nearby
  • Scuba diving nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 60 rooms
  • 5 floors
  • 5 buildings
  • Individually decorated
  • Individually furnished

Fees & policies

Refundable deposits

  • Breakage deposit: AUD 100.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 10 per person (one way)
  • Late checkout can be arranged for an extra charge of AUD 50.00 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 45.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Grand Mercure Apartments Magnetic Island
Grand Mercure Magnetic Island
Magnetic Island Grand Mercure
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
Grand Mercure Apartments Magnetic Island Apartment
Grand Mercure Apartments
Grand Mercure Apartments Magnetic Island Apartment Nelly Bay
Grand Mercure Apartments Magnetic Island Nelly Bay
Mercure s Magnetic Nelly
Mercure Apartments Magnetic
Grand Mercure Apartments Magnetic Island Nelly Bay
Grand Mercure Apartments Magnetic Island Aparthotel
Grand Mercure Apartments Magnetic Island Aparthotel Nelly Bay

Frequently asked questions

Does Grand Mercure Apartments Magnetic Island offer free cancellation for a full refund?
Yes, Grand Mercure Apartments Magnetic Island does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Mercure Apartments Magnetic Island?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Mercure Apartments Magnetic Island?
Yes, there are 4 outdoor pools.
Are pets allowed at Grand Mercure Apartments Magnetic Island?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Mercure Apartments Magnetic Island?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Mercure Apartments Magnetic Island?
Yes, an airport shuttle is available. The charge is AUD 10 per person one way.
What are the check-in and check-out times at Grand Mercure Apartments Magnetic Island?
You can check in from 2 PM - 5 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50.00 (subject to availability). Contactless check-out is available.
What is there to do at Grand Mercure Apartments Magnetic Island and nearby?
Have fun with nearby activities such as kayaking and scuba-diving. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 4 outdoor swimming pools or use the aparthotel's other amenities, which include a fitness centre.
Are there restaurants at or near Grand Mercure Apartments Magnetic Island?
Yes. Nearby restaurants include scallywags cafe (7-min walk), Brasserie & Take Away @ Nelly (8-min walk) and Man Friday (15-min walk).
Does Grand Mercure Apartments Magnetic Island have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a toaster and cookware.
Does Grand Mercure Apartments Magnetic Island have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Grand Mercure Apartments Magnetic Island like?
Grand Mercure Apartments Magnetic Island is a short 1-minute walk from Great Barrier Reef and 6 minutes' walk from Magnetic Island National Park. The local area is considered walkable, as well as being good for public transport.

Reviews

8.4

Very good

7.9/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

Reviews

6/10 Good

The location in the island is beautiful and convenient- right by the ferry, coffee shops, restaurants, and an IGA. The room itself needed serious cleaning and furniture updates. We did not feel comfortable sitting on the gross couches, and there were 10-12 spiders by the sliding door.
Joan, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

My three girlfriends and I stayed in a two bedroom apartment with ocean views. We loved our accommodation. It was so close to the ferry terminal and we could hire one of the Topless cars right next door also. The IGA and bottleshop we're also super close so it felt very accessible and made our stay so much easier. We loved the variety of pools and gyms, we could always find a pool out of the wind. We were so, so pleased that we decided to stay here. The apartment had everything we needed.
Sophie, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Beautiful location.
Anne, 5-night trip
Verified Wotif guest review

8/10 Very good

Apartment was clean and well equipped Unfortunately no meal options But eating venues close by Staff were very friendly and helped any requirements Pool was good position but needs some repairs with broken tiles Good self contained apartments Great view over the harbour and sea
david, 2-night family trip
Verified Expedia guest review

6/10 Good

Booked a 3 b/r apartment, which they then called to say after booking they had none left so we would have to take a 2 bedroom instead. No problem with that but was not given any indication whether a refund would be given. Called the day of check in to question what was happening and was met by an abrupt lady who answered the phone just saying “hello” Which made me second guess I even had the right number. She then proceeded to tell me that even though we paid for a 3 bedroom we would still be getting charged the same amount for 5 people because “they had to account for 5 people staying in the room” I would have been fine with paying for the extra roll out bed...if the difference wasn’t almost $100. I didn’t bother discussing this further with her because it seemed as though I would get no where. I’m a pretty easy going person and wouldn’t have minded if she had been a bit more polite or reasonable but I don’t really think this was fair-I will not be staying here again.
1-night trip with friends
Verified Wotif guest review

8/10 Very good

Great views....disappointing amenities
Expensive apartment and very light on for amenities given it had a full kitchen and laundry. Broken saucepan. No big bowls for fruit or oven proof bowls for heating things up. Shelf in oven so badly damaged you can’t pull it out to change shelves. 1 sachet of laundry liquid for entire stay and 2 towels. No housekeeping at all. Also, no wi-fi. Advertised in the blurb when booking but when you get to the apartment, the fine print on your check in key card states internet available in the reception only. Pools and spa disappointing - spa not heated at all and same temperature as pool. Very disappointing for the price paid.
Kim, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Was lovely location but the patio was covered in sand. Value for money though and nice private and secure location.
1-night romance trip
Verified Wotif guest review

6/10 Good

Amazing view, beatiful spot . The actual room is really dated and in serious need of maintainence. Pool was off limits for unknown reason. Not worth the significant price tag for the stay
1-night romance trip
Verified Wotif guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

We got the apartment overlooking the pool on the same level as the pool. There is no privacy and people in the pool are 2 metres away. Luckily we were able to change rooms otherwise it would have been terrible. The room was amazing and so was the bath.
2-night family trip
Verified Wotif guest review