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All properties in Punta del Este, Maldonado, Uruguay
1 room, 2 adults

Serena Hotel

4.5-star4.5 stars
Rambla Williman Parada 24, Punta del Este, Maldonado, 20100, Uruguay

Punta del Este beachfront hotel with spa and outdoor pool
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent service close to the beach, great food and drinks.Feb. 3, 2020
  • This property is an absolute rip off for what you get. The room is ridiculously small…Jan. 13, 2020

Serena Hotel

  • Suite, Sea View
  • Standard Room, Partial Sea View
  • Standard Room, City View

What’s around Serena Hotel

Landmarks

  • On the beach
  • Puerto de Punta del Este - 4.3 mi / 6.9 km
  • Brava Beach - 4.4 mi / 7.2 km
  • Bikini Beach - 8.3 mi / 13.3 km

Getting around

  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.) - 16 min drive

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Free beach cabanas
  • Beach sunloungers
  • Indoor pool
  • Outdoor pool
  • Full-service spa
  • Sauna
  • Golfing nearby
  • Free pool cabanas
  • Pool sunloungers
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Al Mar - This beachfront restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Serena Hotel’s small print

Also known as

  • Serena Hotel Punta del Este
  • Serena Hotel Hotel
  • Serena Hotel Punta del Este
  • Serena Hotel Hotel Punta del Este
  • Serena Punta del Este

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • All citizens of Uruguay may be charged the national value-added tax (10%) from November 15 to the day after Easter. However, business travelers from firms in Uruguay may be charged the value-added tax year round. Foreigners on a tourist visa are exempt from this tax.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Serena Hotel

  • Does Serena Hotel offer free cancellation for a full refund?
    Yes, Serena Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Serena Hotel?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Serena Hotel?
    Yes, there's free self and valet parking.
  • Is there a pool at Serena Hotel?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Serena Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Serena Hotel?
    You can check in from 2:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Serena Hotel?
    Yes, there's an onsite restaurant that serves Mediterranean cuisine.
  • What is there to do near Serena Hotel?
    Recommended spots to visit include Puerto de Punta del Este (4.3 mi), Brava Beach (4.4 mi), and Bikini Beach (8.3 mi).

Recent reviews

Fabulous 8.6 From 52 reviews

Exceptional 10.0
Amazing hotel!
The hotel is on an amazing location. Right at the beach and has a beautiful pool overlooking the ocean. The staff was so cordial and helpful and the food in the Restaurant was the best!
Marcela, us1 night trip with friends
Very good 8.0
Beautiful
Beautiful property right on beach, great breakfast (eggs too!) great service, liked being out of town-relaxing. Hotel needs some detail love, beds and pillows poor quality.
Brian, us3 night family trip
Exceptional 10.0
Favourite hotel, great service
A return destination. If lounging round on a beach and swimming in the ocean represent a good holiday for you then Serena is a must. Service is impeccable.
Bushfreak, za3 night trip
Fair 4.0
A estrutura do hotel está muito deteriorada na área da piscina e praia. A dos quartos está um pouco melhor. Sou cliente há anos e não pretendo mais voltar.
br5 night family trip
Good 6.0
Hay buena voluntad y disposición, pero la realidad es que el hotel se ha quedado muy viejo. Es una pena El lugar, indudablemente es el mejor. El servicio es bueno, siendo muy bueno el servicio de habitaciones Ninguna queja La única queja, es la falta de modernización. Las habitaciones han quedado obsoletas, pero sobre todo los baños. Hoy no se corresponden las estrellas con la calidad de las habitaciones . Los baños, lamentablemente son tercermundistas En todo lo demás, un notable alto.
eugenio, es6 night trip
Very good 8.0
Primeira vez excelente, segunda nem tanto
Segunda vez que nos hospedamos no Serena. Na primeira vez a experiência foi muito legal, tanto que decidimos voltar. Dessa vez nos decepcionamos um pouco. O hotel é super bonito, pé na areia, tem um restaurante com vista do mar e serviço de praia. A área da piscina é linda e é o ponto forte do hotel. Por outro lado achamos o quarto ruim, desconfortável, extremamente pequeno, com pouco espaço para circulação (mal tinha espaço para abrir as malas). Isso realmente incomodou. Dessa vez achamos o valor da hospedagem muito alto para o que foi oferecido. Pelo menos na alta temporada, consideramos que não foi boa a relação custo benefício.
Maria Silvia, br4 night trip
Very good 8.0
Hotel muito agradável. Quarto antigo mas confortável. Um pouco distante do centro da península.
Ana lucia, br5 night trip
Exceptional 10.0
Muy tranquilo
uy1 night romance trip
Exceptional 10.0
Maravilhoso ‼️‼️‼️
Hotel maravilhoso e lindo, comida excelente tanto no restaurante Al Mare quanto no restaurante da piscina, funcionários educados, atenciosos, cordiais e muito simpáticos, limpeza perfeita, sempre tudo impecável, café da manhã ótimo, recomendo o Hotel no mais alto nível, com certeza voltarei porque já estou com saudades.
Viviane, br8 night trip with friends
Fair 4.0
Banheiro com vazamento, café da manhã servido atrasado....
Renata, br1 night romance trip

Serena Hotel

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