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Sutera Sanctuary Lodges at Kinabalu Park

3.0 star property
Hotel with restaurant, near Mount Kinabalu National Park

Choose dates to view prices

Sutera Sanctuary Lodges at Kinabalu Park, nestled near Desa Cattle Dairy Farm and Mt Kinabalu, offers a serene escape. Start your day with breakfast or unwind at the snack bar/deli while taking in the surroundings that previous guests have fallen in love with.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • 24/7 front desk

Main amenities (9)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Snack bar/deli
  • Luggage storage
  • Banquet hall
  • Hiking/biking trails

Feel at home (4)

  • Daily housekeeping
  • Bathrobes
  • Snack bar/deli
  • Hairdryer

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Liwagu Suite

Liwagu Suite

Liwagu Suite

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Hill Lodge King

View from room

Hill Lodge King

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Summit Lodge

Summit Lodge | View from room

Summit Lodge

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Kinabalu Lodge

Kinabalu Lodge | View from room

Kinabalu Lodge

  • Mountain view
  • 209 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 King Bed

View all photos for Peak Lodge

Peak Lodge

Peak Lodge

  • Mountain view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Rock Twin Share (Shared Dormitory)

Rock Twin Share (Shared Dormitory) | View from room

Rock Twin Share (Shared Dormitory)

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Lodge

Garden Lodge | View from room

Garden Lodge

  • Mountain view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Nepenthes Suite King

View from room

Nepenthes Suite King

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nepenthes Villa

Nepenthes Villa | Balcony view

Nepenthes Villa

  • Garden view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Rock Twin Share

Bed sheets

Rock Twin Share

  • Sleeps 2

View all photos for Hill Lodge King

Bed sheets

Hill Lodge King

  • Sleeps 2

View all photos for Liwagu Suite

Bed sheets

Liwagu Suite

  • Sleeps 2

View all photos for Grace Lodge

Grace Lodge

Grace Lodge

  • Garden view
  • 265 sq m
  • 4 bedrooms
  • Sleeps 20
  • 6 Single Bunk Beds and 2 Double Beds

View all photos for Hill Lodge Twin

View from room

Hill Lodge Twin

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Nepenthes Suite Twin

View from room

Nepenthes Suite Twin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Kinabalu National Park, Mt. Kinabalu, Ranau, Sabah, 89300

What's nearby

  • Mount Kinabalu National Park - 1 min walk - 0.0 km
  • Mount Kinabalu Park Entrance - 13 min walk - 1.1 km
  • Kundasang War Memorial - 8 min drive - 8.3 km
  • Desa Cattle Dairy Farm - 16 min drive - 13.9 km
  • Poring Hot Spring - 47 min drive - 43.1 km

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 122 min drive

Restaurants

  • ‪Puncak Restaurant - ‬7 min drive
  • ‪Selera Kebun - ‬10 min drive
  • ‪Restoran Razida - ‬7 min drive
  • ‪SS Chinese Restaurant 神山中餐厅 - ‬8 min drive
  • ‪Hooga Cafe - ‬10 min drive

About this property

Sutera Sanctuary Lodges at Kinabalu Park

  • Sutera Sanctuary Lodges at Kinabalu Park offers a great location, putting you within a 15-minute walk of Mount Kinabalu National Park. For a bite to eat, guests can visit Liwagu Restaurant, which serves breakfast, lunch and dinner.

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Banquet hall

Accessibility

  • Grab bar near toilet

Room amenities

Home comfort

  • Heating
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower only
  • Hairdryer
  • Towels

More

  • Daily housekeeping

Special features

Dining

Liwagu Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 56 for adults and MYR 46 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 153 per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Sutera Sanctuary Lodges Kinabalu Park Ranau
Kinabalu Park Hotel
Kinabalu Park Hotel Ranau
Kinabalu Park Ranau
Sutera Sanctuary Lodges Kinabalu Park
Sutera Sanctuary Kinabalu Park Ranau
Sutera Sanctuary Kinabalu Park
Sutera ctuary Kinabalu Park
Sutera Sanctuary Lodges at Kinabalu Park Hotel
Sutera Sanctuary Lodges at Kinabalu Park Ranau
Sutera Sanctuary Lodges at Kinabalu Park Hotel Ranau

Frequently asked questions

Are pets allowed at Sutera Sanctuary Lodges at Kinabalu Park?

Sorry, neither pets nor service animals are allowed.

What are the check-in and check-out times at Sutera Sanctuary Lodges at Kinabalu Park?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Sutera Sanctuary Lodges at Kinabalu Park and nearby?

Have fun during the warmer months with activities such as hiking.

Are there restaurants at or near Sutera Sanctuary Lodges at Kinabalu Park?

Yes, there's an on-site restaurant, Liwagu Restaurant.

What's the area around Sutera Sanctuary Lodges at Kinabalu Park like?

Sutera Sanctuary Lodges at Kinabalu Park is a short 12-minute walk from Mount Kinabalu National Park and 15 minutes' walk from Mount Kinabalu Park Entrance.

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Reviews

Sutera Sanctuary Lodges at Kinabalu Park Reviews

8.4

Very good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offers delicious food and a cozy atmosphere with a fireplace. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Lobby
Bathroom
Service staff
Room

Reviews

Verified

10/10 Exceptional

Gorgeous lodge, inside and out. Wonderful patio!
Jennifer, 1-night trip
Verified

10/10 Exceptional

Friendly staff and the suite was great. You're located directly inside the Kinabalu National Park in Kundasang. We were specifically in one of the Nepenthes Suites which I can say was very nice (one of the King Bed suites). It was roomie, included full bathroom with a shower and hot water, a mini fridge, a sink with a facet for drinkable water, a smart tv (not huge), and a fire place. Entry into the park was 50 ringgit for foreigners, and 10 ringgit for locals. This is a per person/ per entry fee unless you're staying inside the park like we were, in which case the fee lasts 3 days. *If you're staying in the park you can leave the park and come back during these 3 days and you should be able to just show the person at the gate your initial ticket - we did have some confusion where the person at the gate thought we had to pay again, but the people at the front desk were able to confirm the tickets are good for 3 days and they got our second payment returned to us. Our stay also included a breakfast service each morning from the restaurant in the park which was nice (a very short walk from our suite), and they also offered room service from the same restaurant. Room service obviously wasn't included, but there wasn't a service fee or anything apart from the cost of the meals which was also nice coming from the US. Over all my wife and I really enjoyed the stay and I felt it was great value.
Connel, 2-night trip
Verified

10/10 Exceptional

Perfect stay in Mt Kinabalu

Perfect stay in Mt Kinabalu. The house we stayed is cosy and very convenient for visiting the Mt Kinabalu Park as it’s situated inside the park. There is heater in the house which makes is super great in the rainy cold days in the mountain. Facilities are great. There is movie channel for visitors to enjoy !
On Man, 2-night trip
Verified

10/10 Exceptional

Upgraded to hill lodge after the booked room was being renovated
Pairoj, 1-night trip
Verified

10/10 Exceptional

Great place to stay

Great place to stay at, within Mt Kinabalu Park. Excellent services and friendly staff. Great place to stay at if you like trekking. Good food and a nice fireplace to keep warm during cold evenings.
2-night trip
Verified

8/10 Very good

They have shuttle to pick up from lobby to your room. Breakfast buffet was great!
Wing Hei, 1-night trip
Verified

8/10 Very good

Lovely place to visit and relax. The bathrooms of the hill lodges require refurbishment they are outdated and had bad smell.
Naima, 2-night trip
Verified

10/10 Exceptional

Very eco-friendly!
1-night trip
Verified

10/10 Exceptional

The property is within the Kinabalu National Park, so it is surrounded by the flora and fauna of the rainforest, which is so dense and delightful. The hiking trails are nearby and even walking up to the first checkpoint is very convenient. I loved my time there lots as an escape from the city life.
Verified

6/10 Good

Average

Limited accommodation options meant we picked this. We have been staying in budget accommodation so hoped that because this was more expensive we would be looked after. The staff didn't seem particularly attentive with us, and the hot water for the showers didn't work meaning that after a day of hiking we had ice cold showers. We ate in the restuarant and were ignored on multiple occasions.
Emily, 1-night trip
Verified

8/10 Very good

Not much activities esp. night time.
Kok Wai Peter, 2-night trip
Verified

8/10 Very good

The staff at the reception and Liwagu restaurant is attentive and courteous. KKNP is a great place to experience nature walks. The paved roads are maintained and clean. However the room & furniture is aged and requires maintenance. While the air quality in the open is refreshing and cooling, the room is stuffy. A fan to circulate the spacious room would help. The property certainly needs upgrading.
Ming Choo, 2-night trip
Verified

10/10 Exceptional

とても良かったが。テラスからはリスや鳥が見え、天気も良くキナバル山も山頂までよく見えた。夕飯はとても美味しかったが、朝食は普通。市内からは遠く交通の便がイマイチ。
Etsuko, 1-night trip
Verified

10/10 Exceptional

excellent service and stay.

Great stay. Great people. The bathroom needs to be upgraded. Otherwise, very nice. great breakfast.
Sureswaran, 1-night trip
Verified

8/10 Very good

Very peaceful stay, some of the facilities could use an upgrade and the restaurant is a bit average taste wise, but overall if you love nature you will love it here.
Dzafran Alif, 1-night trip
Verified

8/10 Very good

Value for money

I stayed at Peak Lodge. The view is beautiful. However , the lodge is a little dated and deserves a refurbishment .overall, it's comfortable without much hassle Staff are very friendly and responsibke .I left so personal belongings behind and Azlan managed to deliver it to KK city to my friend. Thank you
Ellyna, 1-night trip
Verified

8/10 Very good

so disappointing

it remain the best option in Kundasang but every time maintenance and services are getting worst... this time, in one of the best villas they have, paid RM 800 for one night stay, not enough hot water for all guests to have a shower. My bed blanket had a big stain on one side. Restaurant is becoming ridiculously bad... overpriced, specially at breakfast time, doesn’t offer enough options and quality of food for the level of the Sutera resort..... RM 28 for french toasts that are just 2 slices of bread, 3 very small slices of banana (1/6 of a normal banana fruit), and and a spoon of honey!!?? I still recommend the place for a stay mostly because there are no better options but avoid the restaurant at all
Maurizio, 1-night trip
Verified

10/10 Exceptional

Best!!!
Kian Lun, 1-night trip
Verified

8/10 Very good

Like the landscape. Well done beds clean and good buffet.
1-night trip
Verified

6/10 Good

Grundsätzlich für einen Nationalpark absolut ok, jedoch hat es mich überhaupt mitgerissen. Wir hatten das Rock Hostel, eben die günstige Variante, die soweit ok war. Sehr einfach, aber alles in Ordnung. Essen gibt es von 6-11, 12-16 und 18-22 in Buffet Form. Personal ist sehr aufgesetzt nett, aber hatte nicht so wirklich Ahnung bzw. hatte kein großes Interesse dem Gast entgegenzukommen. Die Trails sind ganz gut, wobei die Beschilderung hier und da besser sein könnte. Ist gefühlt alles nur für Leute ausgelegt, die den Gipel besteigen wollen.
1-night trip
Verified

8/10 Very good

Excellent Service

Friendly people and always pleasing. We were upgrade as we wanted a twin bed rather than a queen size bed. I would definitely make a return trip
Hilary, 1-night trip
Verified

8/10 Very good

Bed very comfortable, thank you. But why bother to provide packets of coffee and tea set when there is no Kettle provided.
1-night trip
Verified

10/10 Exceptional

😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
1-night trip
Verified

10/10 Exceptional

Very nice location and perfect for my family trip. Clean and excellent hotel, perfect services.
Kelvin, 2-night trip
Verified

10/10 Exceptional

The Nepenthes Villa we stayed in was idyllic - perfect for curling up on the sofa in front of the fireplace. We loved being surrounded by nature while still having the conveniences of modern living like heated water for a warm shower.
Hannah, 2-night trip