All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

ibis Cancun Centro, Cancun

3 stars
Av Tulum Y NichupteSupermanzana 11 M2 L3, CancunQROO77504Mexico, 1800-687-236 (Australia Toll Free)
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.8 / 5
Location
Great location
WiFi
Good internet service
Pool
Pool should be renewed
Wellness Area
Wellness & sports facilities could be improved
410See all 410 Hotels.com reviews
From 824 reviewsTripAdvisor Traveller Rating
  • Cancun, Quintana Roo (CUN-Cancun Intl.) 16-min drive; 9.7 miles/15.6 km
  • Valet parking (surcharge)

ibis Cancun Centro, Cancun

Hotel Info: 1800 846 835

from A$46
  • Standard Room, 2 Single Beds (2 single beds)
  • Standard Room, 1 Double Bed (1 double bed)

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Cancun Centro
  • Centro Cancun
  • Ibis Cancun Centro
  • Ibis Centro Hotel Cancun
  • Ibis Cancun Centro Hotel Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Optional extras

Valet parking costs MXN 30.00 per stay

Buffet breakfast is offered for an extra charge of MXN 89 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Business center
Services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • 22-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in regional cuisine and serves lunch and dinner.

ibis Cancun Centro, Cancun’s small print

Also known as

  • Cancun Centro
  • Centro Cancun
  • Ibis Cancun Centro
  • Ibis Centro Hotel Cancun
  • Ibis Cancun Centro Hotel Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Optional extras

Valet parking costs MXN 30.00 per stay

Buffet breakfast is offered for an extra charge of MXN 89 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 410 reviews

ibis Cancun Centro, Cancun
Good3.0 / 5
The room is kind of small. The good thing is it's closed to shopping center.
2 night trip with friends
ibis Cancun Centro, Cancun
Excellent4.0 / 5
Convenient hotel near downtown Cancun
The hotel is very conveniently situated right next to a mini-mall with restaurants, a supermarket (Superama by Walmart), and other amenities. The staff is friendly and helpful, though not everyone speaks English. The valet is very helpful with ordering taxis, I recommend his services.
2 night romance trip
ibis Cancun Centro, Cancun
Excellent4.0 / 5
Great hotel for the rate. Everything is new. However, my room only had hot water in the shower and the sink.
1 night business trip
ibis Cancun Centro, Cancun
Outstanding5.0 / 5
good value
I stayed here for 1 night, everything in this hotel is really new and clean. A very good value, for those who doesn't mind to be away from the beach and all nightlife. The only problem I had was that I was charged for the room twice, I did the reservation thru the app and was fully charged, but then when I checked my account, there were two similar charges at almost the same time of the day, I called the hotel and they promise me they would fix that and give me the money.
1 night trip with friends
ibis Cancun Centro, Cancun
Excellent4.0 / 5
Nice, simple room, good for pre-flight night
Stayed at Ibis the night before an early flight. Reception was a little rude and couldn't find the reservation with the confirmation # given by hotels.com. Otherwise, the hotel was clean and quiet, room was small and basic, bed was decent, shower was nice. Cab to the airport was 250 pesos. Breakfast buffet was good.
1 night romance trip

See all reviews

ibis Cancun Centro, Cancun

Is the description of this hotel not correct? Tell us