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Aloft London Excel

4-star hotel with indoor pool, connected to the convention center, near O2 Arena

  • Free WiFi
From
A$199

Image gallery

  • Pool
  • Pool
  • Executive Suite, 1 Bedroom, Non Smoking - Bathroom
  • Savvy Suite - Bathroom Sink
  • Pool
Pool. Image 1 of 59.
1 / 59Pool
1 Eastern Gateway, Royal Victoria Dock, London, E16 1FR, England, United Kingdom
8.8.Fabulous.
  • I didn’t feel there was a clear manager behind this hotel. Staff were in training and…

    Jun. 30, 2019

  • Amazing clean and great service. Rooms were lovely bed so comfy and shower nice and hot.

    Oct. 13, 2021

See all 514 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Convenient
Transport options
Walkable
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 252 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cots/infant beds
  • Rollaway/extra beds (free)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Docklands
  • O2 Arena - 2.8 mi / 4.5 km
  • London Stadium - 4.4 mi / 7.1 km
  • Tower Bridge - 5.6 mi / 8.9 km
  • The Shard - 6.5 mi / 10.4 km
  • Big Ben - 8 mi / 12.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • aloft, Room, 1 King Bed, Non Smoking
  • aloft, Room, 2 Single Beds, Non Smoking
  • Urban, Room, 1 King Bed, Non Smoking, View
  • Executive Suite, 1 Bedroom, Non Smoking

What’s around

Landmarks

  • In Docklands
  • O2 Arena - 2.8 mi / 4.5 km
  • London Stadium - 4.4 mi / 7.1 km
  • Tower Bridge - 5.6 mi / 8.9 km
  • The Shard - 6.5 mi / 10.4 km
  • Big Ben - 8 mi / 12.9 km
  • Piccadilly Circus - 8.3 mi / 13.4 km
  • The British Museum - 8.4 mi / 13.5 km
  • Buckingham Palace - 8.5 mi / 13.7 km
  • Hyde Park - 9.1 mi / 14.7 km

Getting around

  • London City Airport (LCY) - 4 min drive
  • Heathrow Airport (LHR) - 48 min drive
  • Gatwick Airport (LGW) - 58 min drive
  • Stansted Airport (STN) - 37 min drive
  • London (SEN-Southend) - 43 min drive
  • West Ham Station - 7 min drive
  • Barking Station - 8 min drive
  • Limehouse Station - 8 min drive
  • Prince Regent Station - 4 min walk
  • Royal Albert Station - 10 min walk
  • Custom House Station - 12 min walk
map
See on map
1 Eastern Gateway, Royal Victoria Dock, London, E16 1FR, England, United Kingdom

At a glance

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free
  • Restrictions apply*
  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (GBP 16 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Lift
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • Iron/ironing board

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only

Be entertained

  • 42-inch flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

WXYZ - This cocktail bar serves light fare only. Happy hour is offered.

Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 17.50 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking costs GBP 16 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

  • Aloft London Excel Hotel
  • London ExCeL Aloft
  • Aloft London Excel England
  • Aloft London Excel Hotel London
  • Aloft London Excel Hotel
  • Aloft London Excel England
  • Aloft London Excel Hotel
  • Aloft London Excel London
  • Aloft London Excel Hotel London
  • Aloft Excel Hotel
  • Aloft London Excel
  • Aloft Excel
  • Aloft London Excel England
  • Aloft London Excel Hotel London
  • ExCeL Aloft London
  • ExCeL London Aloft
  • London Aloft

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Aloft London Excel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 16 per day.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, Docksider Restaurant offers international cuisine. Nearby restaurants include Fox@Connaught (5-min walk), Yi-ban (8-min walk), and Tapa Tapa (11-min walk).
  • Aloft London Excel has an indoor pool and a fitness center.
8.8.Fabulous.
  • 8.0.Very good

    Not bad hotel with a few niggles

    The hotel itself is quite nice, and the rooms are decent in size. There were 2 main issues I had: - Front Desk was badly staffed, especially during the check-in/check-out rush times - Water pressure was pretty bad, maybe I am being picky but compared to other hotels I have stayed in this wasn't great. Overall the everything was ok, and it wouldn't put me off going again.

    2 night business trip, Oct. 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Room was nice Air con didn’t work 1 quick call to reception moved rooms Very happy - staff super helpful and efficient

    Penny, 1 night family trip, Oct. 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ok

    No water in room which is not acceptable for the price. Noisy children playing with a ball at 5am. Reception undermanned. Breakfast was good and staff friendly.

    Jan, 1 night business trip, Sep. 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Emjoyed tje stay

    Everything was good. Just needed more tea, coffee sugar and milk on hand.

    Ilyas, 1 night trip with friends, Sep. 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Easy check in, all the staff were very friendly, the hotel was very clean, rooms very comfortable and the pool area was fantastic. We paid in the restaurant to have breakfast which was lovely but massively over-priced. £17.50pp for a cooked breakfast we felt was was very excessive. Other than that, amazing stay.

    Stacey, 1 night trip, Sep. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel

    It have everything i needed

    JoAnne, 6 night business trip, Sep. 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cannot fault....amazing

    Absolutely amazing. Cannot fault anything. The staff were so attentive. Although we arrived at 3am, they went out of their way to help. Probably the best hotel i have stayed in within London

    Jubada, 1 night trip, Aug. 28, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Would not recommend. Novotel Excel all the way.

    The Novotel Excel London is a better hotel. The check-in was very slow and they want a deposit for each room, normally holding a card is sufficient at other hotels. There is nothing in the immediate location whereas the Novotel is close to convenvience stores. If you have luggage and rely on public transport, you have a flight of stairs to get to the station. The Novotel can't do enough for you. This hotel we weren't made to feel welcome.

    caroline, 1 night family trip, Aug. 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Leisure break

    Stayed at this property for a one night stay. Staff were amazing, leisure facilities what really nice and Prince Regent Docklands light railway station was within touching distance of the hotel. This station is only three stops from canning town station on the Jubilee line on the London underground system which links with central London in around 15 minutes.

    Chris, 1 night family trip, Aug. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Faultless hotel

    Easy to find off the motorways, large car park, fabulous room (family suite) which was spacious enough for 4 people which included 2 toilets. 2 televisions. Hotel noise level was minimal at night and the beds were made perfectly making for a perfect nights sleep. DLR is attached to the hotel level 2 so can be easily accessed for the London Underground, this made travelling into Central London, easy. Cant speak highly enough of the staff who were very friendly and approachable. Staff at reception went the extra mile to accommodate us for an extra nights stay. Will definitely be staying again.

    Scott, 2 night family trip, Aug. 18, 2021

    Verified Hotels.com guest review

See all 514 reviews