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1 room, 2 adults

The Mercer

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Free WiFi
  • Fridge
  • Dry cleaning/laundry service
29 Jervois Street, Sheung Wan, Hong Kong, Hong Kong SAR

4-star hotel with 24-hour fitness, near PMQ
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Free WiFi
    • Fridge
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • great location, short walk to lots of bars and eateries.Nov. 25, 2019
  • Great central location on HK island. Easy walk to ferry trains and trams as well as local…Nov. 25, 2019

The Mercer

from A$278
  • Studio Executive
  • Studio Premier
  • One-bedroom Executive

What’s around The Mercer

Landmarks

  • In Sheung Wan
  • Soho - 5 min walk
  • Victoria Harbour - 7 min walk
  • Lan Kwai Fong - 8 min walk
  • Hong Kong Convention and Exhibition Centre - 33 min walk
  • PMQ - 4 min walk
  • Tai Kwun - Centre for Heritage and Arts - 7 min walk
  • The Hong Kong Observation Wheel - 16 min walk

Getting around

  • Hong Kong Intl. Airport (HKG) - 38 min drive
  • Hong Kong Sheung Wan Station - 2 min walk
  • Hong Kong Central Station - 12 min walk
  • Hong Kong Admiralty Station - 24 min walk
  • Hong Kong Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • 24-hour fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2011
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Mercer’s small print

Also known as

  • Mercer Hong Kong Hotel
  • Citadines Mercer
  • The Mercer Boutique Hotel
  • Citadines Mercer Hong Kong Aparthotel
  • Citadines Mercer Aparthotel
  • The Mercer Hong Kong
  • Mercer Hong Kong
  • The Mercer
  • The Mercer Hotel
  • The Mercer Hong Kong
  • Citadines Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • The Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel
  • Citadines Mercer
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Mercer

  • Does The Mercer offer free cancellation for a full refund?
    Yes, The Mercer does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Mercer?
    Sorry, there's no parking at The Mercer.
  • Are pets allowed at The Mercer?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Mercer?
    You can check in from 2:00 PM to 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Mercer?
    Yes. Nearby restaurants include Sang Kee Congee Shop (1-min walk), Dim Sum Square (1-min walk), and THE chairman (2-min walk).
  • What is there to do near The Mercer?
    Recommended spots to visit include PMQ (4-min walk) and Soho (5-min walk), along with Tai Kwun - Centre for Heritage and Arts (7-min walk) and Victoria Harbour (7-min walk).

Recent reviews

Fabulous 8.8 From 326 reviews

Exceptional 10.0
Good value hotel
Hotel is in a great area. It looks a little run down from the outside but that is just HK in general - it's Asia. Reception is small as the hotel is vey narrow but very high, only 2 rooms per floor. We booked a Studio but they upgraded us to a one bedroom which was great. The room is well fitted out with everything you need. They even have a handy phone you can use and take with you around the streets with all sorts of info like locations and maps. Breakfast was basic but satisfying. The service was really good and helpful. We had a late flight and hey gave us a little extra time to check out and looked after our luggage until we were ready to leave. It is only a short walk to areas like Lan Kwai Fong or Soho. We even walked from the hotel to the Airport Express I would recommend the hotel
John, au1 night romance trip
Good 6.0
location Palermo
After a slight hiccup with our room, which all seem to be very very small, we found the staff to be very helpful, especially bar staff at night. Could not believe no iron available at all in hotel!! And no tea/coffe facilities in rooms. Breakfast was good and good location for exploring.
Alan, au2 night romance trip
Very good 8.0
great location, easy access to train and ferry. lots of restaurants nearby. very friendly and helpful staff
au3 night romance trip
Very good 8.0
Wonderful location and a very friendly staff.
au7 night romance trip
Very good 8.0
Enjoyable stay
Very good stay. Room is new, clean and spacious. Location is unbeatable
au2 night trip
Exceptional 10.0
Large rooms, lovely environment.
Great stay - the hotel is really clean, rooms are surprisingly large, and it's good value for money.
gb3 night business trip
Very good 8.0
comfortable
kitchen was available, but calatory was not provided. if you will have small dishes in room, you had better prepare them by yourself.
jp1 night trip
Exceptional 10.0
Small boutique hotel in great location
Small boutique hotel, great views, comfortable rooms, friendly staff, good location. Not a lot of amenities or lobby, but these are not expected from such small hotel.
Jeanette, us1 night family trip
Exceptional 10.0
Great Location and Nice & Clean Hotel!
This is an amazing hotel located in the heart of Hong Kong Island. I would definitely recommend this hotel with it convenience to many local attractions as well as the MTR train. Everything is within walking distance of the hotel and it is just a short 2 blocks from the train station. I think many are intimidated by the location in not knowing but this is well suited for business or pleasure. As I participated in the morning breakfasts ... I found this to be a nice luxury being from the US and saved on the time of finding something to eat each morning. I will recommend a place a block away called the Brew Brothers for some amazing coffee though! I used the gym each morning as well. It is smaller with limited equipment but I can't complain as I was the only one in there. There are several restaurant located very close to the hotel to eat at, but we did find comfort in the Canteen located right across the street from the hotel for a beer and some fries or wings late at night.
TODD A, us5 night trip with friends
Exceptional 10.0
This Hotel Is A Must!
The reception staff were second to none at Citadenes Mercer, from checking in and allowing us to have our room hours before the check in time ( we had been up for 24 hours so we were more than happy!! ) to giving us great tips on places to visit and carrying our heavy bags out to the taxi on our departure. The hotel room itself was scrupulously cleaned and replenished daily and the room was so quiet unlike many others I’ve stayed in as there’s only 2 rooms per floor. I cannot rate this hotel highly enough for the money. Not 5 star but for a small hotel in a fantastic ‘ real Hong Kong ‘ location, this place is way more than value for money!
Kathryn, gb4 night trip

The Mercer

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