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4-star hotel with restaurant, near Hacienda Santa Barbara Mall
Good stay and decent location, the hotel was under renovation but that didn't…
Apr. 2, 2018
My wife and I came here for our honeymoon and it was absolutely incredible in every…
Mar. 4, 2021
Remember, collect 10 stamps, get 1 reward* night
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Rollaway beds are available for COP 70000.0 per stay
Airport shuttle service is offered for an extra charge of COP 55000 per person (one-way)
Airport shuttle service for children costs COP 55000 (one-way)
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Nice staff and hotel. Near a mall and many places to go shopping. Is in a safe area that’s always busy. Beds are not extremely comfortable but everyone has different likes. No issues at the hotel. Tip: Having more towels would be nice and when clients are checking in don’t offer a complementary drink if is not free. Not a big deal to pay for it just don’t offer it as complementary. Over all though a nice experience and would stay there again.
Javier, 2 night trip, Jan. 28, 2021
Verified Hotels.com guest review
Great stay convenient location and very clean we’ll definitely come back to this hotel
2 night business trip, Dec. 22, 2020
Verified Expedia guest review
Great staff and service, super clean Hera location decent internet speed
JCOlivares, 2 night business trip, Nov. 30, 2020
Verified Expedia guest review
Good customer service, breakfast was great and overall good hotel!!! Rooms were big and the desk was great to be able to work from there
Alejandra, 9 night romance trip, Nov. 11, 2020
Verified Expedia guest review
My stay was shortly after the pandemic so a few amenities were restricted (mini fridge empty, no coffee maker). I don't fault the hotel for taking extra precautions. Staff were very attentive and quick to resolve minor issues. I stayed in the presidential suite and I was very pleased with the spaciousness and the jacuzzi was well used. My only criticism would be that it needs a fresh coat of paint (I notices some scuffs in different areas of the room). There is a free breakfast provided but it's no longer buffet style and is a bit lacking in selection. Very close to a huge shopping mall, restaurants and many stores.
Marc, 9 night family trip, Oct. 17, 2020
Verified Expedia guest review
The staff was very friendly and by the second day were all addressing me by my name, very clean and confortable room, centrically located and convenient. Reception personnel was very special always ready to help, great stay, will visit again
Cesar, 2 night trip, Oct. 9, 2020
Verified Hotels.com guest review
Very friendly staff, very clean hotel, and very economic I suppose is because the pandemic
Juan A, 5 night business trip, Oct. 5, 2020
Verified Hotels.com guest review
i don't have any.
2 night trip, Aug. 8, 2020
Verified Expedia guest review
A great location for the relatives we were visiting. Very comfortable, clean, and Friendly staff!
Leslie, 3 night family trip, Feb. 22, 2020
Verified Hotels.com guest review
Hola la experiencia fue muy buena. Lo único que los mattress son muy duros. El desayuno excelente!!!
Ana, 6 night family trip, Feb. 22, 2020
Verified Hotels.com guest review