Shahd Al Madinah Hotel

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Presidential Suite, 3 Bedrooms | Room
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Classic Triple Room | Room

Overview of Shahd Al Madinah Hotel

Shahd Al Madinah Hotel

5.0 star property
Luxury hotel with restaurant, near Prophet's Mosque

9.4/10 Exceptional

6 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
King Fahad Road, Building 2943, Medina, 42311
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Airport drop-off service
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Medina City Center
  • Prophet's Mosque - 8 min walk
  • Al Haram - 17 min drive

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 19 min drive
  • Madinah Station - 10 min drive
  • Airport drop-off service

About this property

Shahd Al Madinah Hotel

5-star luxury hotel in the heart of Medina City Center
An airport drop-off service, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Shahd Al Madinah Hotel. Be sure to enjoy a meal at Arabesque, the onsite restaurant. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also find perks like:
  • Self parking (surcharge), luggage storage, and a gift shop
  • A 24-hour front desk, free newspapers, and ATM/banking services
  • Meeting rooms, concierge services, and multilingual staff
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Shahd Al Madinah Hotel have thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • TVs with satellite channels
  • Refrigerators, daily housekeeping, and electrical adapters/chargers

Languages

Arabic, English, Filipino, French, Hindi, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 469 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in ,along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (SAR 130 per day)
  • Onsite parking limited (max 1 space per unit)

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Languages

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Turkish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Arabesque - This restaurant serves breakfast, lunch, and dinner.
Shalimar - Onsite coffee shop. Open select days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of SAR 300 per vehicle
  • Late check-in between midnight and 4:00 AM can be arranged for an extra charge (amount varies)

Parking

  • Self parking costs SAR 130 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina
Shaza Madinah Hotel
Shahd Al Madinah Hotel Hotel
Shahd Al Madinah Hotel Medina
Shahd Al Madinah Hotel Hotel Medina

Frequently asked questions

Does Shahd Al Madinah Hotel offer free cancellation for a full refund?
Yes, Shahd Al Madinah Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shahd Al Madinah Hotel?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Shahd Al Madinah Hotel on 31 Oct 2022 start from AU$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shahd Al Madinah Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Shahd Al Madinah Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shahd Al Madinah Hotel?
Yes. Self parking costs SAR 130 per day. Parking spots may be limited.
Is airport shuttle service offered by Shahd Al Madinah Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is SAR 300 per vehicle.
What are the check-in and check-out times at Shahd Al Madinah Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Shahd Al Madinah Hotel?
Yes, there's an onsite restaurant, Arabesque. Nearby restaurants include Rumah Makan Indonesia (3-min walk), Starbucks (3-min walk), and Kyoto (4-min walk).
What's the area around Shahd Al Madinah Hotel like?
Shahd Al Madinah Hotel is in Medina City Center, a short 2-minute walk from Al Haram and 8 minutes' walk from Prophet's Mosque. Travelers say this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Excellent location, room is worn a bit, room is very small, only beds, no seats or chairs, staff are friendly, but thier response is slow
Mohammad, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best place to stay
It was amazing. Close to masjid Al Nabawi, clean, safe, and helpful.
Naheed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is good
ALISHER, 3-night family trip
Verified Expedia guest review

8/10 Very good

It was very closed
Ali, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Quick visit
It was very short stay for one day but the hotel has agood location and clean rooms. it has very delicious breakfast.
TARIQ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

مستوى الإفطار مميز والجناح مريح والديكور مميز و
Bandar, 1-night business trip
Verified Hotels.com guest review