Madinah Hilton

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Overview of Madinah Hilton

Madinah Hilton

5.0 star property
Luxury hotel with 1 restaurants, connected to a shopping center, near Prophet's Mosque

8.2/10 Very good

528 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Connecting rooms available
  • Laundry facilities
The price is AU$255
Price available on 4/8/2022
Map
Oppst Prophet Mosque, King Fahd Str, Medina, Al Madinah Al Munawarah, 41419
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Medina City Center
  • Prophet's Mosque - 8 min walk
  • Al Haram - 16 min walk
  • Quba Mosque - 17 min drive
  • Islamic University of Madinah - 18 min drive

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 21 min drive
  • Madinah Station - 10 min drive

About this property

Madinah Hilton

Madinah Hilton puts you 0.4 mi (0.7 km) from Prophet's Mosque and 0.8 mi (1.3 km) from Al Haram. For a bite to eat, guests can check out Madinah Resturant, which serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 357 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • Arabic
  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Sofa bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Madinah Resturant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Marmara Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in guestrooms for SAR 100 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of SAR 75 for adults and SAR 40 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Madinah
Madinah Hilton
Madinah Hilton Hotel
Madinah Hilton Hotel Medina
Madinah Hilton Medina
Hilton Madinah Al Madinah/Medina
Hilton Madinah Hotel Medina
Medina Hilton
Madinah Hilton Al Madinah/Medina
Madinah Hilton Hotel
Madinah Hilton Medina
Madinah Hilton Hotel Medina

Frequently asked questions

Overall score and ratings

8.2

Very good

8.1/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

7.9/10

Property conditions & facilities

7.3/10

Eco-friendliness

8/10 Very good

Halwani, 1-night trip
Verified Hotels.com guest review

8/10 Very good

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
Wonderful service, lovely staff.
Riasat, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Clean and close to the Masjed
Abdullatif, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

All was good
Najma, 4-night family trip
Verified Expedia guest review

6/10 Good

Terrible service, great location
The room was dirty, with door crumbs all over the floor. The room service is terrible you have to call multiple times for your request to be answered. However the hotel location is great.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Turki, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Mohammed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect staff, cleanness,
AHMED, 2-night trip
Verified Hotels.com guest review

6/10 Good

Check-in was quite smooth, just a little surprised we were handed the room cards and told to make our own way to the 5th floor and that our luggage would be sent up shortly. The cleaners on the 5th and 11th floor which we were moved to were very helpful. Rooms are pretty basic for the rates we paid. Good selection of breakfast. Breakfast room staff however seemed rushed off their feet and it was rather chaotic and disorganised. Overall good location, near the Haram and convenient.
Sayed, 7-night family trip
Verified Expedia guest review