Serways Hotel Heiligenroth

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Overview of Serways Hotel Heiligenroth

Serways Hotel Heiligenroth

2.0 star property
Hotel with restaurant, near Motorcycle Museum

7.6/10 Good

100 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Restaurant
Map
A3, Heiligenroth, RP, 56412
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Air conditioning
  • ATM/banking services
  • Multilingual staff
  • Limited hour front desk
  • TV in a common area
  • Playground
For families
  • Children stay free
  • Playground on site
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Dernbach/Ww Station - 9 min drive
  • Niedererbach Station - 10 min drive
  • Goldhausen Station - 18 min walk

About this property

Serways Hotel Heiligenroth

Enjoy your visit to Heiligenroth with a stay at Serways Hotel Heiligenroth. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. The helpful staff and family-friendly amenities get good marks from fellow travelers.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 8:00 PM
  • Guests will receive key retrieval information
  • This property doesn't offer after-hours check-in
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free
  • Playground

Services

  • Front desk (limited hours)
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Breakfast costs between EUR 2.00 and EUR 15.00 for adults, and EUR 2.00 and EUR 15.00 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Heiligenroth Hotel
Heiligenroth Serways
Hotel Heiligenroth
Hotel Heiligenroth Serways
Hotel Serways Heiligenroth
Serways Heiligenroth
Serways Hotel
Serways Hotel Heiligenroth
Serways
Serways Heiligenroth
Serways Hotel Heiligenroth Hotel
Serways Hotel Heiligenroth Heiligenroth
Serways Hotel Heiligenroth Hotel Heiligenroth

Frequently asked questions

Overall score and ratings

7.6

Good

8.2/10

Cleanliness

7.3/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

7.3/10

Eco-friendliness

8/10 Very good

Anna, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bogdan, 1-night trip
Verified Expedia guest review

8/10 Very good

Dick, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Recommended.
Very clean and spacious room. Thank you for the kind people in reception for refunding me the doluble-paid booking. I appreciate your help.
M, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

We did not enjoy our stay.
I booked this not knowing it was a hotel on a truck stop, that being said, it was very quiet, which surprised me. My issue was with the spiders in the corners of the room, the AC kept shutting off without a timer being on (we visited when there was a heatwave) the beds were terribly uncomfortable, the person that checked us in was soooo rude and the room was not clean.
Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Always good
It’s really easy to access, just on the motorway, always good to stay here, beds are comfy, shower is good
Gerry, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, quiet room. Check-in staff spoke English. Easy to get to from A3 autobahn.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Simple, clean hotel in autobahn rest stop.
Simple, clean hotel in autobahn rest stop. Fine for one night stay while traveling. Modern bathroom.
M D, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel, accessible from both sides of motorway. Although it is a service area it is quiet in the room. Plenty separate parking
Jock, 1-night trip
Verified Expedia guest review