ASTON Pontianak Hotel & Convention Center

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Outdoor pool
Outdoor pool
Room
Room

Overview of ASTON Pontianak Hotel & Convention Center

ASTON Pontianak Hotel & Convention Center

4.0 star property
4-star hotel in Pontianak with outdoor pool and bar/lounge

7.6/10 Good

85 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jl. Gajah Mada, Gajah Mada 21, Pontianak, West Kalimantan, 78121
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Airport shuttle
For families
  • Children's pool
  • Rollaway/extra beds
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Pontianak (PNK-Supadio) - 31 min drive
  • Airport shuttle (surcharge)

About this property

ASTON Pontianak Hotel & Convention Center

ASTON Pontianak Hotel & Convention Center offers an airport shuttle (available 24 hours). Guests can indulge in spa services, and Majesty Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's pool

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services
  • Sauna

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Handrails in hallways
  • Handrails in stairways

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Majesty Restaurant - This restaurant serves breakfast, lunch, and dinner.
Dynasty Restaurant - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 137500 for adults and IDR 68750 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Aston Hotel Pontianak
Aston Pontianak
Aston Pontianak Hotel
Hotel Aston Pontianak
Aston Pontianak Hotel And Convention Center
Aston Pontianak Hotel Pontianak
Aston Pontianak Hotel & Convention Center Hotel
Aston Pontianak Hotel & Convention Center Pontianak
Aston Pontianak Hotel & Convention Center Hotel Pontianak

Frequently asked questions

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

7.9/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Room is big but kind of old. We are very happy with room service person Candra Lesmana. He is very helpful and keep our room cleans every day.
9-night family trip
Verified Hotels.com guest review

8/10 Very good

This isn’t my 1st time staying in Aston ptk.. but this time I had unpleasant experience with one of the front desk staff. I was passing by the front desk with my friends and this staff was abruptly asking me to settle my bills. I wasn’t asked to pay during check in & I wasn’t thinking much about it.. thought that I will clear the bills during check out. However, if there’s a need to remind the guess, shouldn’t it be done in discreet? This is not professional service staff should behaved. I will appreciate if you may want to re trained your service staff to be more tactful & polite. Thank you.
3-night trip
Verified Expedia guest review

8/10 Very good

nearby shopping center and easy to get meal
good stay and clean
Eddy, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Puteri, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good choice
Very friendly, helpful staff. Provided dinner recommendations and help with taxis. Modestly priced and just around the corner from more expensive hotels.
James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

good size room and very comfortable to move around.
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Ahmad, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Good hotel but needs renovations
Hotel is generally good but bathroom shower and floor conditions need renovations. Drake the in showers in unprofessional and leaked and watercfrom shower accumulated near the toilet and could not go through drain due to slope away from the drain. There ya a karaoke bar that plays very loud music and bass till 4 am. Do forget about comfortable sleeping if you are a light sleeper.
Amin, 3-night romance trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review