Milana Beach Resort & Spa Phu Quoc

3.0 star property
Phu Quoc beachfront resort with outdoor pool, restaurant

Choose dates to view prices

Located on Ong Lang Beach, Chez Carole Beach Resort & Spa offers a tranquil retreat with its beach bar, coffee shop/cafe and private beach. Unwind in the sun or try rowing/canoeing and volleyball - previous guests rave about the beautiful ocean views from Chez Carole restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Beach bar
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Premium TV channels
The current price is AU$107
includes taxes & fees
19 May - 20 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite Bungalow, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Bungalow, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Family Villa, 2 Bedrooms, Pool View

  • Beach view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

Standard Double Room, Garden View

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Bungalow, Non Smoking, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Map
Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, An Giang, 920000

What's nearby

  • Vung Bau Beach - 5 min drive - 2.3 km
  • Shophouse Grand World - 15 min drive - 8.0 km
  • Corona Casino - 18 min drive - 9.5 km
  • Phu Quoc Night Market - 30 min drive - 15.9 km
  • Vinpearl Safari - 31 min drive - 14.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 43 min drive
  • Sihanoukville (KOS) - 26.7 miles/43 km
  • Airport pickup service

Restaurants

  • â€ȘGiraffe Restaurant - ‬24 min drive
  • â€ȘAura Beach Club - ‬12 min drive
  • â€ȘIslander Restaurant - ‬12 min drive
  • â€ȘEat Pray Love - ‬12 min drive
  • â€ȘTree House - ‬13 min drive

About this property

Milana Beach Resort & Spa Phu Quoc

Putting you within a 15-minute drive of Corona Casino, Milana Beach Resort & Spa Phu Quoc offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in Thai massages. Offering a beachfront location, Chez Carole serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a children's pool and a snack bar/deli.

At a glance

DONE

Hotel size

    • 50 units
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 6:00 AM - 11:00 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free secured, uncovered on-site extended parking
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Beach volleyball
  • Scooter/moped hire
  • Kayaking
  • Canoeing
  • Fishing
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Safari nearby
  • Motor boating nearby
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2010
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Bike parking
  • Spa services
  • Traditional architecture

Accessibility

  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.

Dining

Chez Carole – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Fees & policies

Refundable deposits

  • Cash deposit: VND 1000000 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Children & extra beds

  • Cots/infant beds are available for VND 350000.0 per night
  • Rollaway beds are available for VND 1200000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Also known as

Chez Carole Phu Quoc
Chez Carole Resort
Chez Carole Resort Phu Quoc
Chez Carole
Chez Carole Beach & Spa
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc
Chez Carole Resort
Chez Carole Resort Spa
Chez Carole & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc

Frequently asked questions

Is there a pool at Milana Beach Resort & Spa Phu Quoc?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Milana Beach Resort & Spa Phu Quoc?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Milana Beach Resort & Spa Phu Quoc?

Yes, there's free self and extended parking.

Is an airport shuttle service offered by Milana Beach Resort & Spa Phu Quoc?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.

What are the check-in and check-out times at Milana Beach Resort & Spa Phu Quoc?

Check-in start time: 2 PM; check-in end time: midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).

Is there an on-site casino at Milana Beach Resort & Spa Phu Quoc?

No, this resort doesn't have a casino, but Corona Casino (12-min drive) is nearby.

What is there to do at Milana Beach Resort & Spa Phu Quoc and nearby?

Have fun with on-site activities such as kayaking, rowing and fishing. Additional recreation on-site includes volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a private beach and spa services. Milana Beach Resort & Spa Phu Quoc also has a picnic area and a garden.

Are there restaurants at or near Milana Beach Resort & Spa Phu Quoc?

Yes, Chez Carole offers beachfront dining, international cuisine and ocean views.

Does Milana Beach Resort & Spa Phu Quoc have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Milana Beach Resort & Spa Phu Quoc like?

Milana Beach Resort & Spa Phu Quoc is located on the waterfront. Popular attractions include VinWonders Phu Quoc, which is 11 minutes away by car.

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Reviews

Milana Beach Resort & Spa Phu Quoc Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

8.0

Staff & service

7.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

The beach and massage services were top notch, absolutely fantastic place for a relaxing week. The driver they organized was equally as awesome!
Thomas, 7-night trip
Verified

10/10 Exceptional

A great property with tons of charm and beautiful views. The pool is amazing. The staff is extremely attentive and the food was 5 star.
Gary, 2-night trip
Verified

6/10 Good

The hotel has a nice location - the staff are very friendly. But it is not maintained - everything was kind of just neglected. The water by the beach was horrible! Soooo much plastic! And only one little guy to clean up. We were not able to go swimming at all. Then there really is nothing to do in the area - because you are out in the middle of nowhere. The pool only had 16 sun beds for the entire hotel - and only 6(!) mattress! A joke! People were laying on the wood bed! Just buy some more! And EVERY night this woman comes and live perform
claus, 4-night trip
Verified

10/10 Exceptional

Lovely place with lots of personality and nature

O saw so many little fish species from the confident of my deck. It was heaven
Anna, 3-night trip
Verified

6/10 Good

Chez Carol Beach Hotel

The hotel is far away from the main tourist area, but there are also opportunities to shop and eat nearby. The complex is very quiet with a private beach area and a small pool with a beautiful view of the beach. The restaurant serves pizza, burgers, spaghetti and meat as well as local dishes with meat or fish, and a variety of drinks. The staff is very friendly. There are both good and bad things to say about the bungalows: The good thing is the size of the rooms, and there is free cappuccino, tea and water. The bad thing is that the facade and roof need to be renovated, so you might get uninvited guests. A little tip: rent a scooter and explore the island - it's really fun.
Daniel, 18-night trip
Verified

10/10 Exceptional

Lovely HĂŽtel with beautiful Beach

Stayed in a Bungalow Villa. Although slightly dated , clean and with everything well thought out. Room was cleaned every day at no extra charge. Very good bar and restaurant with breakfast included. Good choice of food. Beach was stunning and so peaceful. Also hotel has a very good swimming pool which was again very clean and fresh pool towels provided daily. Staff were excellent- nothing too much trouble and very friendly. Only downside is that they didn’t understand much English but Google Translate took care of that. Special thanks to Jessie, Jon (the Assistant Manager) and Tam - excellent service Would definitely stay here again
The Infinity pool
Beach
View from Restaurant
Jane, 1-night trip
Verified

10/10 Exceptional

It's position nestled in the corner of a soft sandy beach amid great stone walkways, lush gardens, orchids and numerous. Coconut trees along the shore. If you appreciate older gardens, love waking up with the sun rise and the high tide waves crashing on the stone jetty then you have nature at your doorstep..the property has had better days but the overall picture makes you wonder how much more beautiful the property was when built and created by its original owners..someone's dream is forever a part of chez Carole. I truly hope the present and future owners will see it's present beauty, restore it's beauty and understand how well it all fits with its surroundings..very special, great energy and a strong grounding feeling with nature.
yan, 7-night trip
Verified

4/10 Fair

Milana is one of these resorts in Vietnam that makes you understand why so few tourists choose to return for a second trip. The pictures are from the resort was new and the price matches the pictures. Today it’s a different story. What greets you is a resort that screams for maintenance. I can understand if staff fail to notice a clogged drain in the shower, but when a whole door is missing from the shower cabinet
.? That I cannot understand. Why do you rent out a Bungalow (with sea view) that doesn’t have a working shower? The shower is in the bedroom, so water everywhere is not a good thing. Did they solve it quickly? No. We end up in another bungalow for the night while they promise to fix the shower in the morning. Did they fix it? Not really. After several hours we finally could move back to a halfway working shower. A good tip would be to check if the job is actually done before you tell the customer it’s fixed. I wasted more than half a day on this mess. Milana has plenty of potential with a beautiful beach and the concept it was built with could work if it was maintained. It could have been a perfect place to unwind and relax, but lack of maintenance hits you in the face everywhere you go.
Terje, 3-night trip
Verified

10/10 Exceptional

Amazing paradise!

This place is amazing!!! The service is incredible - right from the start smiles were on everybody's face and they never left for our entire stay. The pool and beach are superb... Chilling by the pool and watching the sunset while sipping on beers and cocktails is what dreams are made of. A quick walk down the road gets you to a minimart or a little longer stroll down the beach gets you into town to buy food and see the locals. The beach in front of the resort is perfectly clean and there is volleyball, kayaking and paddle boarding to be done. The rooms are beautifully spacious and clean, and even with a mozzie net - which is definitely needed. The best sleep I have had in ages... Due to the bed and the peacefulness of the place. The gardens are beautiful, with lots to look at and even a pool table hidden in another bar area. I would definitely stay here again - possibly bringing many more friends. Thankyou to all the staff who made us feel welcome!!! Oh and definitely go on the tour we were recommended that takes you to the south of the island where you go snorkeling and on the massive cable car - thanks for the recommendation!!!
Jacob, 4-night trip
Verified

8/10 Very good

Really nice resort with a good swimming beach and pool, great room overlooking the lagoon. Staff were lovely and helpful. My only issues were the super loud aircon and the toilets do not accommodate large male bowel movements; otherwise great!
Shiloh, 4-night trip
Verified

8/10 Very good

Very quiet place perhaps also because we were just 2 bungalows out 50 bedrooms (but they didn’t offer a late check out😳)
Verified

10/10 Exceptional

Need a motor bike to get anywhere
James, 2-night trip
Verified

2/10 Poor

Terrible

Pretty remote in location, outdated and in need of a refurbishment. Staff were not friendly or helpful, the bath overflowed, the bed was uncomfortable and hard! Sheets were not changed. Structure of the bridge to the water bungalows was a bit dodgy and then the water bungalows themselves needed upgrades, stones falling off around the bathtub and the sliding doors were not secure with gaps in the frame
 essentially inviting in all creepy crawlies (geckos) from outside. I will not be back and I urge you not to bother going.
4-night trip
Verified

6/10 Good

Chambre propre et en bon Ă©tat. Le personnel est trĂšs peu aidant, ne porte que les sacs les plus lĂ©gers car le reste est trop lourd. Les clients doivent donc se dĂ©brouiller seuls. Pas d’explications concernent les rĂšgles de l’hĂŽtel et l’accĂšs.
Antoine, 1-night trip
Verified

10/10 Exceptional

Underbart vacker plats
Jenny, 13-night trip
Verified

8/10 Very good

Bra stÀlle om man gillar lugnet, men lite off

Hotellet i sig var trevligt och vĂ„r villa fantastisk med altan mot havet. Maten var bra men inte mer, men dĂ„ Ă€r vi nog rĂ€tt krĂ€sna efter Ă€tit fantastisk mat dagarna innan i hoi an. Det finns tyvĂ€rr inga restauranger nĂ€ra, vi gick till nĂ€rliggande resort och Ă„t med, men var heller ingen wow. Om man gillar slappa pĂ„ samma stĂ€lle dĂ€r det Ă€r lugnt och Ă€r ok att Ă€ta pĂ„ hotelrestaurangen varje mĂ„ltid Ă€r platsen perfekt. Frukosten var bra. Men vi som gillar att gĂ„ och Ă€ta pĂ„ olika stĂ€llen passade detta inte alls tyvĂ€rr, Ă€ven om boendet var mysigt. Vi bodde kvar 2 dagar av 5 och flyttade sen till longbeach istĂ€llet. Personalen var trevlig. Personal som stĂ€dar upp strĂ€nderna, vilket behövdes nĂ€r det blĂ„ser in massor av plast. Fans sup och kanot att lĂ„na. Och en helt ok pool. Även volleybollnĂ€t.
Tina, 5-night trip
Verified

4/10 Fair

Hotellet ligger vid en fin strand med vÀldigt lite folk pÄ. SÄ hÀr har man nÀstan stranden för sig sjÀlv. Det Àr detta som Àr bra med detta hotellet, sen resten har mer att önska.
Anders, 2-night trip
Verified

2/10 Poor

Vorsicht Finger weg von diesem Hotel

Eine Woche vor Anreise wurde uns mitgeteilt das wegen Renovierung das Restaurant nicht geöffnet hat.Als wir Abends ankamen hörten und sahen wir nichts.Fer nĂ€chste morgen zeigte dann die wirkliche Situation. Laut und unertrĂ€glich ĂŒberall Schmutz und das ganze Hotel renovierungsbedĂŒrftig.Wir haben sofort bei Hotel com reklamiert aber das wurde nicht umgesetzt.Schreckliche zwei Tage.In der Strandbar könnten wir frĂŒhstĂŒcken Abends hat das Personal Billard gespielt und war nicht an GĂ€sten interessiert. Wir wĂŒrden keine Nacht mehr dort verbringen und auch nicht mehr ĂŒber Hotel com buchen. Man hat nur die Möglichkeit mit einem virtuellen Chat Partner zu schreiben. Leider kann ich hier keine Bilder hinzufĂŒgen ich werde die Bilder auf der Seite des Hotels bei Google hinzufĂŒgen
Kay-Uwe, 2-night trip
Verified

8/10 Very good

Eine vergleichsweise naturbelassenes GelĂ€nde in der weniger touristischen Ecke der Insel. Von hier kommt man gut ĂŒberall hin sofern man sich auf die Verkehrsmittel Roller und Taxi einlĂ€sst. Sehr ruhiger Strand und nettes Personal, auf Anfrage wird einem alles gebucht und/oder Infos zu AktivitĂ€ten und Co. gegeben. An sich ist die Unterkunft und die Ausstattung etwas in die Jahre gekommen, aber dafĂŒr ist man auch NĂ€her dran als in den großen Resorts die kaum was mit Vietnam zu tun haben.
Verified

6/10 Good

Kunde ha varit bÀttre

Fina rum men missvisande att det Àr havsutsikt nÀr det Àr utsikt över floden nÀr vi dessutom betalde mer för det rummet Àn de med utsikt över floden. Ganska dÄlig service. Helt ok mat. Fin strand och fin pool, men strandbaren verkar vara nedlagd, skötseln av floden och vissa delar av omrÄdet ganska dÄlig. Ligger fint pÄ stranden men hotellt ligger lÄngt frÄn andra restauranger och shopping sÄ man blir beroende av moped alternativt taxi.
Anna, 7-night trip
Verified

10/10 Exceptional

Un beau séjour.

Un super établissement avec du personnel trÚs sympathique. Un trÚs bon séjour dans ce bel établissement. Je recommande.
Cyril, 6-night trip
Verified

8/10 Very good

L'hĂŽtel est assez excentrĂ© l'utilisation de taxi ou de scooter et obligatoire si l'on veut bouger un peu. Le cadre est trĂšs agrĂ©able, le calme et la sĂ©rĂ©nitĂ© se font sentir dĂšs notre arrivĂ©e. Seuls bĂ©mols, nous sommes obligĂ©s d'aller Ă  la pĂȘche aux informations, le personnel n'est pas des plus rĂ©actifs. Il n'y a egalement pas assez de transat pour tous les voyageurs. Concernant le restaurant, nous n'avons pas Ă©tĂ© trĂšs satisfait rapport qualitĂ©/prix. Si vous rechercher du farniente au bord de la mer, alors vous passerais un sĂ©jour agrĂ©able.
4-night trip
Verified

4/10 Fair

Ikke nogen positiv start pÄ ferier

Omgivelserne var absolut ikke svarende til billederne. Billetterne giver et meget mere positivt og charmerende indtryk, hvilket viste sig ikke at vÊre tilfÊldet i virkeligheden. Stedet er meget Þde, med ingen mulighed for alternative spisesteder i gÄ afstand. Vi fik en ringe modtagelse. Blev ikke hentet i lufthavnen trods oplysninger om ankomst tid. Personalet I restauranten taler virkelig dÄrlig engelsk. Der er desvÊrre heller ikke noget positivt at sige om maden; virkelig kedelig og smagslÞs. Morgen buffeten var kedelig og trods adskillige personaler i restauranten var de fleste fade tomme. VÊrelserne var til gengÊld rigtig fine; store og rene med rigtig fint badevÊrelset. Poolen fremstÄr pÊn og ren. Stranden var fin, men vandet ikke klart, mÄske pga udmundingen fra vandlÞb. Der var en standbar, men den var lukket. Vi rejste 3 dage tidligere end booket. Receptionisten tilstede ved vores afrejse var venlig med godt engelsk.
Mette, 5-night trip
Verified

8/10 Very good

Nice beach getaway.

This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.
4-night trip
Verified

10/10 Exceptional

We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.
6-night trip