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All properties in Guadalajara, Jalisco, Mexico
1 room, 2 adults

Hotel Portonovo Plaza Centro

3.5-star3.5 stars
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100, Mexico

3.5-star hotel with restaurant, near Plaza de Armas
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • I like everything but special the receptionist karina ! She’s a nice personMay 10, 2020
  • Very pleasant and helpfull staff. The hotel is central to attractions and walkable. Rooms…Mar. 11, 2020

Hotel Portonovo Plaza Centro

from A$39
  • Superior Doble
  • Standard Queen

What’s around Hotel Portonovo Plaza Centro

Landmarks

  • In Downtown Guadalajara
  • US Consulate General Guadalajara - 28 min walk
  • Plaza de Armas - 11 min walk
  • Guadalajara Cathedral - 12 min walk
  • Parque Agua Azul - 15 min walk
  • Avienda Chapultepec - 32 min walk
  • Las Nueve Esquinas - 5 min walk
  • Plaza de los Mariachis - 9 min walk

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 30 min drive
  • San Juan de Dios Station - 10 min walk
  • Plaza Universidad Station - 10 min walk
  • Mexicaltzingo Station - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite valet parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Working away
  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 150
  • Conference space size (meters) - 14
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1960
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Portonovo - This restaurant serves breakfast, lunch, and dinner.

Hotel Portonovo Plaza Centro’s small print

Also known as

  • Hotel Portonovo Plaza Centro Guadalajara
  • Hotel Portonovo Plaza Centro Hotel
  • Hotel Portonovo Plaza Centro Guadalajara
  • Hotel Portonovo Plaza Centro Hotel Guadalajara
  • Hotel Portonovo Plaza Centro
  • Portonovo Plaza Centro Guadalajara
  • Portonovo Plaza Centro
  • Portonovo Plaza
  • Portonovo Plaza Centro
  • Portonovo Plaza Centro Guadalajara
  • Portonovo Plaza Centro

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Optional extras

Full breakfast is offered for an extra charge of MXN 89 for adults and MXN 89 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Portonovo Plaza Centro

  • Does Hotel Portonovo Plaza Centro offer free cancellation for a full refund?
    Yes, Hotel Portonovo Plaza Centro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Portonovo Plaza Centro?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Portonovo Plaza Centro?
    Yes, there's free self and valet parking.
  • Are pets allowed at Hotel Portonovo Plaza Centro?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Portonovo Plaza Centro?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Portonovo Plaza Centro?
    Yes, there's an onsite restaurant, Portonovo. Nearby restaurants include el pilon de los Arrieros (6-min walk), Birrieria Las 9 Esquinas (6-min walk), and La Maestranza (6-min walk).
  • Is there an onsite casino at Hotel Portonovo Plaza Centro?
    No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.

Recent reviews

Good 7.4 From 231 reviews

Good 6.0
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us1 night trip
Very good 8.0
The hotel is nice. Our room lacked a little cleaning. The staff was very friendly and helpful. There are no stairs but the staff carried our luggage to and from the room.
us1 night family trip
Exceptional 10.0
Excellent service and great food at their restaurant
us4 night business trip
Very good 8.0
Spartan accommodation at a good price 10 minute walk to the historical centre. Very clean. OK breakfast. Somewhat noisy.
ca2 night romance trip
Fair 4.0
The hotel was to small .the a/c unit was.not working right. Room and hotel was hot all night.
us1 night romance trip
Very good 8.0
Great spot for walking around downtown, friendly staff, but the restrooms smelled like sewage.
Alicia, us2 night family trip
Good 6.0
The staff was extremely nice. The hotel was close to everything but the surroundings felt unsafe at night. The bed in the room was uncomfortable snd there wss no closet space.
Lily, us6 night family trip
Very good 8.0
I liked how the hotel was in el centro. It was within walking distance to everything.
Oscar, us3 night family trip
Fair 4.0
The hotel was just ok, it was really hard to find the entrance.
us1 night family trip
Good 6.0
Front desk receptionist seems not to know what she was doing. She asked me if I had reservation even if I already told her my name and we had it thru Expedia. Room and beds are too tiny, cramped and linens/bed cover dirty with blood stains. TV stations are all in Spanish and no English channels. Will never recommend this hotel.
us1 night trip with friends

Hotel Portonovo Plaza Centro