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All properties in Kigali, Rwanda
1 room, 2 adults

The Manor Hotel

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available
KG 552 Street, Kigali, Kigali, Rwanda

4-star hotel with 3 restaurants, near Kigali Convention Centre
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Rwanda may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Staff is very friendly and helpful. The hotel itself could be in better condition. It’s…Jan. 4, 2020
  • The balcony was so nice to have. The outdoor music was quite loud while I was in my room.…Dec. 5, 2019

The Manor Hotel

from A$120
  • Standard Single Room
  • Deluxe Double Room
  • Executive Double Room
  • Deluxe Twin Room

What’s around The Manor Hotel

Landmarks

  • In Remera
  • Kigali Genocide Memorial Centre - 3.9 mi / 6.3 km
  • Presidential Palace Museum - 7.3 mi / 11.7 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 20 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 1:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Rwanda may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Miniature golf on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Nightclub
  • Pool sunloungers
  • Health club
  • Steam room
  • Pool umbrellas
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible bathtub
Languages Spoken
  • English
  • French
  • Hindi
  • Swahili
  • Urdu

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
  • Fireplace
  • Number of living rooms
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

SALS' SPA has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

Dining

Shere Sardar - This poolside restaurant specializes in Indian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Marco´s - This poolside restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Silk - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner.

O´Connels - Overlooking the pool and garden, this bar serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Fitness classes on site
  • Miniature golf on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby

The Manor Hotel’s small print

Also known as

  • Manor Hotel Kigali
  • The Manor Hotel Hotel
  • The Manor Hotel Kigali
  • The Manor Hotel Hotel Kigali
  • Manor Kigali

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Cribs/Infant beds are available for USD 150.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Manor Hotel

  • Does The Manor Hotel offer free cancellation for a full refund?
    Yes, The Manor Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Manor Hotel?
    This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Manor Hotel?
    Sorry, there's no onsite parking at The Manor Hotel.
  • Is there a pool at The Manor Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at The Manor Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Manor Hotel?
    You can check in from 1:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near The Manor Hotel?
    Yes, there are 3 onsite restaurants, featuring Indian cuisine, garden views, and poolside dining. Nearby restaurants include Blueberry Hotel & Restaurant (7-min walk), Brioche (12-min walk), and Shokola Cafe (2.2 mi).
  • Is airport shuttle service offered by The Manor Hotel?
    Yes, an airport shuttle is available. The charge is USD 15 per vehicle one way.
  • What is there to do near The Manor Hotel?
    Recommended spots to visit include Kigali Genocide Memorial Centre (3.9 mi) and Presidential Palace Museum (7.3 mi).

Recent reviews

Good 7.8 From 28 reviews

Poor 2.0
I think this property has recently changed ownership or management since we last stayed there in 2017. It’s poorly run, terrible Management. The pictures on this site are misleading are not what the place looks like. Their rooms were nasty, mold in the showers, poor drainage, unvaccumed rooms. It was just a terrible experience.
us2 night trip with friends
Good 6.0
Great service friendly staff needs s makeover
The hotel needs to be updated however the staff were incredible. Restaurants good.new atmosphere
Julie, us12 night trip with friends
Very good 8.0
Nice Hotel
It was comfortable
yogesh, in3 night business trip
Very good 8.0
Very friendly and well mannered staff. Keep up the good work !
us3 night business trip
Very good 8.0
good bones, good staff, bathroom updates suggested
This hotel is tucked away in a quiet residential area. It was ideal for adjusting to the time change. It does require taxis to head to any points of interest. The food was good, and the staff was very kind and helpful. Our room needed updating (particularly the bathroom) but was very spacious and we had a beautiful view of the Rwandan hills.
ca2 night family trip
Exceptional 10.0
staff was great! beautiful view of the city. I would highly recommend this hotel.
Tricia, ca1 night trip
Good 6.0
Very friendly staff. Rooms old fashioned. Nice city view from the balcony.
Anneke, us2 night trip
Exceptional 10.0
Excellent
We were very satisfied about the service and the standard of the place
Dr Alexis, gb8 night family trip
Poor 2.0
Some amazing photoshop done on the photos... place is falling apart, from shower heads to doorknobs... few staying here so while the staff were friendly, they hover around and watch your every move, impossible to relax. Does not match the price, 40 bucks maximum, even in Kigali. I left early. Beware the reviews, take a glance and you’ll see some patterns that arise suspicions of how genuine they are.
us4 night trip
Fair 4.0
Dated and overpriced.
This hotel is so overrated. It's old and dumpy, although the beds were clean and comfortable and the staff were extremely friendly. In general though, the rooms are old and smell musty. There's no working elevator so you have to take mazes of stairs to the rooms. My first room had a leak in the ceiling which led to dripping all night. The shower was also spraying into the room. There are like 5-6 restaurants and bars in the place, but almost all empty except for 1-2 people. It may have been glorious back in the day, but now it's dated and overpriced.
us4 night business trip

The Manor Hotel