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All properties in Krakow, Lesser Poland Voivodeship, Poland

Galaxy Hotel

4-star Krakow hotel with full-service spa, connected to a shopping center

  • Free WiFi
From
A$103

Property renovations and closures

  • During renovations, the hotel will make every effort to minimize noise and disturbance.

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Indoor Pool
  • Indoor Pool
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 83.
1 / 83Hotel Front – Evening/Night
ul. Gesia 22a, Krakow, 31-535, Lesser Poland, Poland
8.8.Fabulous.
  • This is a well thought out hotel with attention to all the details. Everything was high…

    Oct. 31, 2019

  • Room smells of vomit, Breakfast was awful, and very very bad quality and wasn’t buffet.…

    Sep. 22, 2020

See all 498 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Safe
Quiet
Convenient

The property will be renovating from January 10 2022 to January 23 2022 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa tub
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 205 guestrooms
    • Housekeeping (on request)
    • Restaurant and bar/lounge
    • Full-service spa
    • Indoor pool
    • Breakfast available

    What’s around

    • In Kazimierz
    • Cracovia Business Center - 9 min walk
    • Galicia Jewish Museum - 11 min walk
    • Museum of Urban Engineering - 13 min walk
    • Old Synagogue - 13 min walk
    • Jewish Cemetery - 13 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Twin Room
    • Room
    • Business Twin Room
    • Standard Double Room
    • Business Double Room

    What’s around

    Landmarks

    • In Kazimierz
    • Cracovia Business Center - 9 min walk
    • Galicia Jewish Museum - 11 min walk
    • Museum of Urban Engineering - 13 min walk
    • Old Synagogue - 13 min walk
    • Jewish Cemetery - 13 min walk
    • Ghetto Heroes Square - 13 min walk
    • High Synagogue - 13 min walk
    • Cricoteka - 13 min walk
    • Wolf Popper Synagogue - 13 min walk
    • Museum of Contemporary Art in Krakow - 14 min walk

    Getting around

    • John Paul II - Balice Airport (KRK) - 17 min drive
    • Krakow Plaszow Station - 4 min drive
    • Krakow Glowny Station - 5 min drive
    • Krakow Prokocim Station - 7 min drive
    • Airport shuttle (surcharge)
    • Train station pick-up (surcharge)
    • Shopping center shuttle (surcharge)
    • Casino shuttle (surcharge)
    • Theme park shuttle (surcharge)
    Profile: Kazimierz

    Profile: Kazimierz

    For many centuries, Kazimierz was a place of peaceful coexistence between Krakow’s Christian and Jewish communities. Today’s neighborhood on the north bank of the Vistula is home to many important synagogues and has revitalized the city’s Jewish culture with its festivals, bookstores, and restaurants. It’s even making a name for itself as Krakow’s most bohemian district.

    Learn more about Kazimierz’s fascinating heritage at the Old Synagogue, now part of Krakow’s Historical Museum. Or time your visit to coincide with the Jewish Cultural Festival in late June and enjoy lectures, art exhibitions, outdoor klezmer concerts, specialty food stalls, and open-air dancing.

    map
    See on map
    ul. Gesia 22a, Krakow, 31-535, Lesser Poland, Poland

    At a glance

    Hotel size

    • This hotel has 205 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 2 PM-5:30 AM
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*
    • Free children's club

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up (available 24 hours)*

    Parking

    • Onsite self parking (PLN 60 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Ecotours on site
    • Ecotours nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Rafting nearby
    • Scooter/moped rentals nearby
    • Segway rental/tour nearby

    Working away

    • Business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 4844
    • Conference space size (meters) - 450
    • Conference centre
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers - 1
    • Year Built – 2011
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • German
    • Polish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Sofa bed
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Fridge
    • Free bottled water

    More

    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    Galaxy SPA and Wellness has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

    The spa is open daily.

    Dining

    Andromeda - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

    Recreation

    On Site

    • Sauna
    • Spa tub
    • Steam room
    • Ecotours on site

    Nearby

    • Ecotours nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Rafting nearby
    • Scooter/moped rentals nearby
    • Segway rental/tour nearby

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of PLN 40 for adults and PLN 20 for children (approximately)
    • Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way)
    • Train station pick-up service is offered for an extra charge
    • Casino shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

    Children & extra bedsPay at property

    • Rollaway beds are available for PLN 100.0 per night
    • Babysitting/childcare is available for an extra charge

    ParkingPay at property

    • Self parking costs PLN 60 per day
    • RV/bus/truck parking is available for an extra charge

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 8:00 AM to 10:00 PM
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for lunch.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.

    Also known as

    • Galaxy Hotel Krakow
    • Galaxy Hotel Hotel Krakow
    • Galaxy Krakow
    • Hotel Galaxy
    • Galaxy Hotel Hotel
    • Galaxy Hotel Krakow

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Galaxy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs PLN 60 per day. RV/bus/truck parking is available.
    • Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Sorry, pets aren't allowed.
    • You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
    • Yes, Andromeda offers international cuisine. Nearby restaurants include Sami Am Am (9-min walk), Craftownia (10-min walk), and BAL (11-min walk).
    • Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.
    • Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Galaxy Hotel also has an indoor pool and a 24-hour fitness center, as well as a sauna.
    8.8.Fabulous.
    • 6.0.Good

      I expected more from this hogh rated hotel

      sigal, 1 night trip, Jun. 28, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Good location and facilities. Walls and doors were very thin so it was noisy and difficult to sleep.

      3 night romance trip, Feb. 26, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location, great breakfast. Spa area to busy to use

      4 night trip, Feb. 25, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Great hotel and great value for money!

      Really nice place and very reasonable price, I was kinda shocked at how good the breakfast was as well, I never expect too much from a hotel but I really enjoyed the breakfast here!

      COREY, 3 night trip, Feb. 23, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      great place to stay, a 20 min walk to the old town or a £3 taxi ride, made it an ideal location, with a pool as well.

      Andy, 3 night romance trip, Feb. 13, 2020

      Verified Expedia guest review

    • 6.0.Good

      The number of people staying at the hotel far exceeded the coping level of the facilities eg restaurant for breakfast & the spa facilities

      3 night family trip, Feb. 12, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      I would have loved to have been able to use the the many facilities in the galaxy hotel but time we were seeing all the great sights in Kraków the hotel staff were professional and courteous helpful and always a smile and good morning

      4 night romance trip, Feb. 11, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Our room was spacious, modern, very clean and very comfortable. The pool and spa areas were lovely and a real bonus for our visit to krakow, and great to help relax after lots of walking. Even though we were a bit of a walk from the old town, we used taxis which were extremely cheap to transport us. Breakfast was plentiful and a wide range of choice, and the dinner menu was absolutely amazing. I would highly recommend guests to enjoy the amazing food, especially the polish five course menu. The staff were all very helpful and I would highly recommend this hotel.

      Sharon, 5 night romance trip, Feb. 11, 2020

      Verified Expedia guest review

    • 6.0.Good

      My review

      So this hotel doesnt worth that money for sure. Its very expensive what they really could offer. You can find much more better in Krakow even for 20e less. Breakfast was just good, nothing special. The room was clean, but just average conditions. The spa half of things didnt work. I travel every day and this hotel could get just 4 of 10 by me. I would never come again.

      Aleksandar, 2 night business trip, Jan. 29, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Brilliant

      everything was just spot on - great rooms- fabulous spa- brilliant , helpful staff

      dorthe, 3 night family trip, Jan. 3, 2020

      Verified Hotels.com guest review

    See all 498 reviews