All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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One Playa Del Carmen, Playa del Carmen

2.5 stars2.5 stars
25 Avenida Norte Mz 97 Lt 01 S/N entreAv. 12 Norte y 12 Bis Col.Cen, Playa del CarmenQROO77710Mexico, (02) 8228 1927
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Excellent4.1 / 5
Room needs to be improved
Great location
Good internet service
302See all 302 reviews
From 657 reviewsTripAdvisor Traveller Rating

One Playa Del Carmen, Playa del Carmen

Hotel Info: (02) 8228 1927

from A$76
  • Superior Room
  • Standard Room, 1 Queen Bed
  • Standard Twin Room, 2 Single Beds
  • Superior Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 2 floors


  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Restaurant
  • Coffee shop/café
Working away
  • 24-hour business center
  • Conference space size (feet) - 67
  • Conference space size (meters) - 6.25
  • One meeting room
  • Computer station
  • Laundry facilities
  • Luggage storage
  • Safe-deposit box at front desk
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping

Special features


Food Corner - This diner serves breakfast, lunch, and dinner.

Recent reviews

Excellent 4.1 /5 from 302 reviews

One Playa Del Carmen, Playa del Carmen
Good3.0 / 5
Clean hotel with reasonable price
I would have stayed closer to the beach if prices were better. Long walk every time I wanted to go to beach or do anything. Excellent breakfast was provided and appreciated. I paid super shuttle $47.00usd from Cancun airport..because I didn't know bus station was across the street from hotel. These luxury buses are approximately $9.00usd to airport or from airport. Staff was very friendly but not much English. I staff works very hard and takes much pride in their work. The rooms were very clean. Next door to Walmart.
7 night trip
One Playa Del Carmen, Playa del Carmen
Good3.0 / 5
Nice budget hotel, good location
This is a budget hotel, so there is nothing fancy. Everything is basic, but it's clean and quiet. The location is good. It's on 12th street, less than 10 minutes walk from the beach, but in a quiet area, even though it's near a bus terminal, which is convenient if you need to get TO the airport. Note that buses FROM the airport don't stop at this terminal. The breakfast is very basic, but it's ok. We had issues with hot water. First, you have to wait for 10 minutes for it to warm up, and even then it's not super hot. Second, it wasn't clear like cold water, but had brown-ish colour.
6 night romance trip
One Playa Del Carmen, Playa del Carmen
Excellent4.0 / 5
Great Hotel in Playa del Carmen
This was a great hotel to stay at. Super new, with clean rooms and very close to the central road and even the beach (10min walk). The rooms were a bit smaller than we expected, but enough for a comfortable stay. The breakfast was basic. It had wifi and it is close to the bus station/super markets/banks. It also has a parking! Very good hotel in general.
2 night family trip
One Playa Del Carmen, Playa del Carmen
Excellent4.0 / 5
I enjoyed the One Playa del Carmen, especially since it offers many activities through partners. I took a tour with one of their partners, and I am quite glad I did because I got to go to Tulum.
1 night trip
One Playa Del Carmen, Playa del Carmen
Excellent4.0 / 5
Right beside the "New" bus station in Playa
Stayed here twice in the last month. The rooms are basic but clean. Wifi is good. Request a room on the inside courtyard if you are noise sensitive. Complimentary breakfast is limited, but good. Pretty decent value for the money. Front end staff very friendly ! Close to the ADO bus station and Walmart and other big grocery stores steps away. Also a new coffee shop has just opened up beside the hotel entrance.
1 night business trip

See all reviews

One Playa Del Carmen, Playa del Carmen

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