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All properties in Nur-Sultan, Kazakhstan
1 room, 2 adults

Rixos President Astana Hotel

5-star5 stars
D. Kunayev Street 7, Nur-Sultan, 010000, Kazakhstan

Luxury hotel in Nur-Sultan with 2 restaurants and spa
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent hotel with top notch resources in good locationFeb. 11, 2020
  • The stay was perfect and comfortable.. they helped us with everything we need .the pool…Sep. 23, 2019

Rixos President Astana Hotel

from A$137
  • Deluxe Room
  • Deluxe Twin Room
  • Premium Room
  • Presidential Suite
  • Junior Suite
  • Premium Suite
  • Premium Twin Room

What’s around Rixos President Astana Hotel

Landmarks

  • Heart of Nur-Sultan
  • Korme Exhibition Complex - 9 min walk
  • Kazakhstan Ministry of Foreign Affairs - 9 min walk
  • Bayterek Tower - 13 min walk
  • Khan Shatyr - 14 min walk
  • Keruen - 15 min walk
  • Singing Fountain - 17 min walk
  • House of Ministries - 18 min walk

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 26 min drive
  • Astana Railway Station - 17 min drive
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 184 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour train station shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station pick-up (available 24 hours) *

Parking

  • Free self parking on site

  • Extended parking * on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Local cuisine breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business centre
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 10979
  • Conference space size (meters) - 1020
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2005
  • Lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Languages Spoken
  • English
  • Russian
  • Turkish

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Shared bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Anjana SPA has 8 treatment rooms including rooms for couples. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Al Farabi - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast only.

Aksham - Onsite restaurant. Open daily.

The Irish Pub - Overlooking the garden, this pub specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Lobby Lounge - This lobby lounge specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Rixos President Astana Hotel’s small print

Also known as

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Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: KZT 40000.00 per day

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Extended parking is available for an extra charge

Rollaway beds are available for KZT 7000 per day

Local cuisine breakfast is offered for an extra charge of KZT 8000 for adults and KZT 4000 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Rixos President Astana Hotel

  • Does Rixos President Astana Hotel offer free cancellation for a full refund?
    Yes, Rixos President Astana Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Rixos President Astana Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Rixos President Astana Hotel?
    Yes, there's free self parking.
  • Is there a pool at Rixos President Astana Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Rixos President Astana Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Rixos President Astana Hotel?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Rixos President Astana Hotel?
    Yes, there are 2 onsite restaurants.

Recent reviews

Superb 9.2 From 39 reviews

Exceptional 10.0
Hotel is in a good locatik to visit the sights. It is clean and the service was very good. The pool and spa facilities were very good. The obby restaurant had great food and we could sit next to a pianist. Breakfast had a really good selection of food and the quality was excellent. The only thing that could be improved would be a choice of fresh orange juice. I would definitely stay here again when back in kazakhstan.
Sachin, gb1 night family trip
Poor 2.0
A very bad room and furniture and Aircondition
Worst room and worst Aircondition and not equal for payment
Ahmed, us8 night business trip
Exceptional 10.0
Songbirds in central Nur-Sultan
One of the most opulent hotels in central Astana/Nur-Sultan, the Rixos is built around a huge hall filled with plants and large cages of songbirds. It's everything you would expect from this kind of hotel, with very polite and helpful staff, a nice breakfast restaurant, and a medium-sized underground spa and swimming pool. The location means its very easy to walk to Nurzhol Boulevard and other central locations. There isn't much that could be done differently here: it's a luxury hotel in a good location, and does exactly what it says on the tin.
Robert, gb4 night business trip
Exceptional 10.0
Awesome hotel in a good location
extended my checkout stay w/o question, accommodating and very nice place to stay
sg1 night business trip
Exceptional 10.0
Great overall. Excellent for business travelers.
Spent 4 nights at the hotel. Big and clean room, nice view, great breakfast and short walking distance to malls. The staff at the front desk were very helpful and speak good English. However, I had booked a dinner reception for 14 people for our important guests. The staff at the restaurant kept mixing up the menu choices despite all the information sent to the sales representative well in advance. Apparently that was because their English was very limited. I had to serve the guests myself in the end. Also, on my last night, a staff entered my room at around 9pm without my permission. Not exactly sure why this was the case. Other than that it was a very nice stay.
Kam Ying, hk4 night business trip
Very good 8.0
Please pay attention to the breakfast menu
us1 night business trip
Exceptional 10.0
An amazing hotel right in the city centre.
An amazing hotel right in the city centre. excellent swimming pool. very good breakfast. Noce hotel room. well insulated. reasonable speed WiFi (enough to watch movies). Top notch
Gilberto, gb1 night business trip

Rixos President Astana Hotel

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