Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Hotel Casa Los Puntales

3-star3 stars
Calle de Los Puntales, Carrera 9 #37-36, Ciudad Amurallada, San Diego, Cartagena, Bolivar, 78596, Colombia

3-star hotel with restaurant, near Clock Tower
  • Free full breakfast and free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • The room given the first day was really small, it was impossible to move around.…Jan. 20, 2020
  • This hotel was amazing as far as accommodations and location for the price. However I had…Jan. 8, 2020

Hotel Casa Los Puntales

from A$82
  • Double Room
  • Junior Suite, Courtyard View
  • Triple Room
  • Standard Single Room, 1 Double Bed
  • Junior Suite, City View

What’s around Hotel Casa Los Puntales


  • In Cartagena Walled City
  • Clock Tower - 8 min walk
  • Cartagena de Indias Convention Center - 11 min walk
  • San Felipe de Barajas Castle - 20 min walk
  • Bocagrande Beach - 22 min walk
  • Marbella Beach - 24 min walk
  • Santo Toribio Church - 2 min walk
  • Plaza de San Diego - 2 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-anytime
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

  • Cruise terminal shuttle *


  • No parking


  • Area shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Room service
Things to do
  • Pool sunloungers
  • Spa tub
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built – 1808
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Handrails in stairways
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • In-room safe

Hotel Casa Los Puntales’s small print

Also known as

  • Hotel Casa Los Puntales Cartagena
  • Hotel Casa Los Puntales Cartagena
  • Hotel Casa Los Puntales Hotel Cartagena
  • Hotel Casa Los Puntales
  • Casa Los Puntales Cartagena
  • Casa Los Puntales
  • Los Puntales
  • Puntales
  • Hotel Casa Los Puntales Hotel


If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Rollaway beds are available for COP 26.0 per night

Airport shuttle service is offered for an extra charge of COP 30 per vehicle (roundtrip)

Cruise ship terminal shuttle service is offered for an extra charge

Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Casa Los Puntales

  • Does Hotel Casa Los Puntales offer free cancellation for a full refund?
    Yes, Hotel Casa Los Puntales does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Casa Los Puntales?
    Sorry, there's no parking at Hotel Casa Los Puntales.
  • Are pets allowed at Hotel Casa Los Puntales?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Casa Los Puntales?
    You can check in from 3 PM to anytime. Check-out time is 1 PM.
  • Are there restaurants at or near Hotel Casa Los Puntales?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hotel Casa Los Puntales?
    Yes, an airport shuttle is available. The charge is COP 30 per vehicle roundtrip.

Recent reviews

Very good 8.2 From 22 reviews

Very good 8.0
Friendly place in great location
The hotel is in a great location, a few minutes walk from all the sights. The rooms are quite spacious, not luxurious, but with character as they within one of the old buildings of Cartagena. Breakfast was a treat, with attentive staff, served on the roof terrace.
Daniel, gb2 night family trip
Very good 8.0
Great value for your money
Great value for your money. Beds are comfortable and AC works great. The hotel is in close walking distance to several restaurants and shops within the walled city. Front desk staff was very friendly. I’d stay here again.
Lauren, us2 night romance trip
Exceptional 10.0
Lovely room, staff, rooftop, and location!
Good A/C, Hot Water, big comfy bed in a cozy room with lots of character. Wifi could be better, but it wasn't "bad"
Jacob, la3 night romance trip

Hotel Casa Los Puntales

Is the description of this property not correct? Tell us