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Heritage Collection Waitakere Estate, Waiatarua, New Zealand

4-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
573 Scenic DriveWaiatarua0612New Zealand, (02) 8228 1927

4-star hotel in Waiatarua with outdoor pool, restaurant
  • Free WiFi
Very Good8.0
Location
Great location
Room
Great room
Service
Fantastic service
Food
Food is all right
68See all 68 Hotels.com reviews
From 241 reviewsTripAdvisor Traveller Rating

Heritage Collection Waitakere Estate, Waiatarua, New Zealand

from A$161
  • Deluxe Room
  • Luxury Villa
  • Loft Room
  • Garden Spa Apartment
  • Garden Spa View Apartment
  • Garden Apartment 24

At a glance

Key facts

Hotel size

  • This hotel has 19 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 1 PM-8 PM
  • Check-out time is 11 AM
  • Express check-in/out
The front desk is open daily from 7 AM - 11 PM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (5 years old and younger) not allowed January-December

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Extended parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Helicopter/aeroplane tours on site
  • Ecotours nearby
  • Golfing nearby
Working away
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 861
  • Conference space size (meters) - 80
  • Conference centre
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Built in 1982
  • Garden
  • Library

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • DVD player
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Waitakere Estate - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Heritage Collection Waitakere Estate, Waiatarua, New Zealand’s small print

Also known as

  • Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
  • Auckland's Waitakere Estate Hotel
  • Auckland's Waitakere Estate Hotel Waiatarua
  • Auckland's Waitakere Estate Waiatarua
  • Waitakere Estate
  • Auckland`s Waitakere Estate Hotel Waiatarua
  • Auckland's Waitakere Estate Heritage Boutique Collection Hotel
  • Auckland's Waitakere Estate Heritage Collection Hotel
  • Auckland's Waitakere Estate Heritage Collection Waiatarua

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: NZD 20.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of NZD 147.50

Late check-out can be arranged for an extra charge of NZD 147.50

Breakfast is offered for an extra charge of NZD 30.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Heritage Collection Waitakere Estate, Waiatarua, New Zealand

Landmarks

  • In a regional park
  • Artisan Wine - 5.7 mi / 9.1 km
  • Babich Wines - 5.8 mi / 9.4 km
  • Trusts Stadium - 8.6 mi / 13.8 km
  • Auckland Zoo - 14.7 mi / 23.6 km
  • Rain Forest Express - 9.6 mi / 15.5 km
  • Titirangi Golf Club - 9.9 mi / 16 km
  • Avondale Sunday Market - 10.3 mi / 16.6 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 47 min drive
  • Henderson Sunnyvale Station - 17 min drive
  • Swanson Station - 17 min drive
  • Ranui Station - 17 min drive
  • Extended parking

Recent reviews

Very Good 8.0 From 68 reviews

Heritage Collection Waitakere Estate, Waiatarua, New Zealand
Fair4.0
Faulty Towers
Unfortunately our stay started of badly. After clicking directions on the web site, we were directed to 91 Opanuka rd, which is a dirt road. There were no hotel signs on the road or entrance. I called reception that there were no signs.The good news was after 2klms of dirt road were were close, but no signs. He also said that we must be using a GPS. Does anyone not use a gps?Luckly we found a passing neighbour who pointed us down a lonely road. At the end of the road was a locked gate with a sign to ring the hotel. I rang and was told that the gate is locked and they can't open it. I explained that the road is too narrow and steep to turn the car around. The guy at reception told me that he could call a tow truck. I told him that I wasn't moving until the gate was opened. He eventually turned up and after telling us that it was a private road and we shouldn't be using it, opened the gate,15 metres from the other gate. After checking in, I couldn't log on to wifi. I spoke to the same guy in reception and explained that I couldn't log on. He told me that the modem was at the desk and the room was probably too far away. Room 11 (15 metres away) I explained that I booked the hotel because it had wifi. His answer was that I could use m cell phone. I told him that mobile rates from Australia were expensive. Anyway, the rest of the staff were friendly and the room was comfortabe. After finding out he was also our waiter at the restaurant, we decided to eat out for the next 2 days
Craig, au2 night romance trip
Heritage Collection Waitakere Estate, Waiatarua, New Zealand
Very Good8.0
Improve your breakfast
Overall a good experience except for breakfast which was limited continental for $24 per person
A Traveller, au1 night trip with friends
Heritage Collection Waitakere Estate, Waiatarua, New Zealand
Good6.0
A little disappointing
I was really looking forward to staying here on our last night in NZ. Selected this accomodation rather than driving into Auckland. Accept the fact that is was a Monday night however I felt a little disappointed in a few things. First we had to pay for wifi (the only accomodation in our 2 weeks which charged for this) however it was explained that the hotel gets charged themselves. The fireplace was not lit in the lounge area which I was looking forward to relaxing by, and even though the meal was lovely it was very small portions. Maybe things are different on weekends and during busy times. The grounds were beautiful and we had a. Ice walk in the morning. Staff very very helpful.
A Traveller, auRomance trip
Heritage Collection Waitakere Estate, Waiatarua, New Zealand
Very Good8.0
Great stay. Food delicious but 220 for 2 evening eals and 2 breakfast was a bit too much
Michelle, nz1 night trip
Heritage Collection Waitakere Estate, Waiatarua, New Zealand
Very Good8.0
Impressive site but a bit run-down
The property is nice in an amazing setting, but looks a bit run-down. Renovations seem to be ongoing though. We were placed in a cottage which was very hot and we failed to manage the temperature. The place was not very clean. But the area is great for relaxing.
Frederik, as1 night family trip

See all reviews

Heritage Collection Waitakere Estate, Waiatarua, New Zealand

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