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1 room, 2 adults

Novotel Bangkok Silom Road

4-star4 stars
Great for familiesThis property has good facilities for families.
320 Silom Road, Bang Rak, Bangkok, Bangkok, 10500, Thailand

4-star hotel with 2 bars/lounges, near Patpong Night Market
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Value
Best value for money
Comfort
More comfort would be nice

Novotel Bangkok Silom Road

from A$91
  • Superior Room
  • Superior Room
  • Suite
  • Deluxe Room
  • Deluxe Room

What’s around Novotel Bangkok Silom Road

Landmarks

  • In Bangkok City Centre
  • Patpong Night Market - 20 min walk
  • MBK Center - 40 min walk
  • Siam Center - 2.4 mi / 3.9 km
  • Wat Pho - 2.9 mi / 4.6 km
  • Pratunam Market - 3 mi / 4.8 km
  • Grand Palace - 3.6 mi / 5.7 km
  • Khaosan Road - 3.7 mi / 5.9 km

Getting around

  • Bangkok (BKK-Suvarnabhumi Intl.) - 23 min drive
  • Bangkok (DMK-Don Mueang Intl.) - 31 min drive
  • Bangkok Hua Lamphong Station - 26 min walk
  • Yommarat - 4 min drive
  • Wongwian Yai Station - 4 min drive
  • Surasak BTS Station - 9 min walk
  • Saphan Taksin BTS Station - 14 min walk
  • Chong Nonsi BTS Station - 17 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 216 rooms

Check-in and check-out

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available from 8 AM to 6 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle from 8 AM to 6 PM *

Parking

  • Free self parking

Offsite

  • Free area shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
  • Health club
Working away
  • Business centre
  • Conference space size (feet) - 2486
  • Conference space size (meters) - 231
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Lift
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The SQUARE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Novotel Bangkok Silom Road’s small print

Also known as

  • Novotel Bangkok Fenix Silom Hotel
  • Novotel Bangkok Silom Road Hotel
  • Novotel Bangkok Silom Road Bangkok
  • Novotel Bangkok Silom Road Hotel Bangkok
  • Novotel Fenix Hotel
  • Novotel Bangkok Fenix Silom
  • Novotel Fenix
  • Novotel Bangkok Fenix Silom Hotel Bangkok
  • Novotel Fenix Hotel
  • Novotel Fenix Hotel Bangkok Silom
  • Novotel Bangkok Fenix Silom Hotel Bangkok
  • Novotel Bangkok Fenix Silom Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of THB 530 per person (approximately)

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.0 From 779 reviews

Exceptional 10.0
Excellent Hotel With Wonderful Staff
Our stay at the Novotel Silom was faultless. From the moment we arrived until the time we departed our stay was beyond good, it was perfect. The check-in was fast and the staff at reception and the concierge were friendly and courteous. Our room was an executive suite room and had all the mod-cons. The executive room was large and roomy with a separate lounge area, The room itself was kept in an immaculate state. Included in executive room package was a free mini-bar with beer, soft drink and chocolate. The bathroom was extremely large with a separate huge bath tub. Even a mobile phone that we could use when we travelled outside the hotel was included at no charge and calls were free. The breakfast buffet was good and the seafood dinner buffet even better with a large selection of both Thai and European food. The hotel itself is very clean, the pool crystal clear and the gym functional. The only criticism I had was the Lobby bar was a little sterile. Some mood music could fix this. The biggest asset to this hotel is it's staff. They went out of their way to help us and genuinely cared about us. My 5 year old grandson developed a very high fever and we had to rush him to hospital on our second night. The reception staff and concierge staff went over and beyond what I would expect from a hotel to help us get him to the hospital as quickly as possible. 5 stars from me.
Terry, usFamily trip
Poor 2.0
Nasty Attitude
Overall there was a feeling, an attitude that I was staying there solely for their benefit. I was not treated as a guest. From the problem at check in because i was given a room with a broken glass wall behind the desk and as i had been told in great detail how my credit card guarantee would be kept for two weeks after my departure i was worried that on checking out i would be charged with the damage so when i requested to another room i had to wait in the uncomfortable foyer for 2 hours. The next day i decided to have breakfast at extra cost and the woman on the desk kept chasing me with a bill before i had finished as though i was going to run out without paying. Later i asked reception to borrow a pair of scissors to cut some papers in my room refusing my request i was told i could only borrow them if i used them at the reception. What i was going to steal a pair of scissors. And so it went on their attitude was that i was not a guest in their hotel. Well i can tell you i will not be again trouble you nor will i stay in any of their associated hotels. I ate all my other meals during my stay at the Holliday Inn across the street where the food was delicious, reasonably priced and they treated me like a guest
douglas, as3 night trip
Poor 2.0
Beware
My own experience was atrocious. I reserved for a 3 night stay. First night needed to change rooms since shower was broken. Also water would not drain properly and would leak into the entire bathroom floor. Tech comes and acknowledged the problem along with the hot and cold water not working properly. They tell me either to change to a twin bed room (I reserved for a king) or that they would move me tomorrow. Fine I waited until the next day since they had promised me it would be available by 12 noon. The next day I call around 12:30pm and they tell me to wait since the rooms aren’t ready. I waited an hr until they changed my room. The new room smelled of smoke and ac was horrible. I called again and again they send someone over. The guy acknowledgedes the issues and they again propose the same offer as the day before. Only a twin bed room is available or wait until the next day. I was not pleased. The regular rooms have glass door to the bathroom so that you have no privacy and the higher tiers have diggers to solve this issue but not in the regular rooms. AC is horrible here. It doesn’t get cool in the room and showers are subpar too since water temperature cannot stay to one temperature during a shower. I obviously do not recommend this to anyone.
J, us3 night trip
Exceptional 10.0
Novotel provided exceptional hospitality. So thankful to staff members Ploy and Bam especially were so helpful and showed such concern for our wellbeing, safety and to ensure we had a great stay. The bus boys were especially helpful ensuring we were getting good exchange rates on currency. It was truly lovely to know the staff cared so much to ask us how were enjoying our stay or if we needed help going places. They made great recommendations to ensure we had a great experience in Bangkok and helped with directing us around the city. The breakfast buffet had great options as well. The rooms were clean and gym a decent size for a workout with good views. Swimming pool offered a beautiful view of the city. Overall, great experience at Novotel and so thankful for the staff making it a lovely experience.
ca5 night trip
Very good 8.0
Staff makes up for the minor flaws
I want to give a shoutout to Chompoo (Shampoo) at the front desk. She displays professionalism yet making her service to guests very personal and friendly. Also, the other staff were polite and thoughtful. They make up for a couple of minor flaws to the room. Water pressure was not good and it'd be good if room comes with toothbrush/toothpaste. Otherwise, room is well-designed, spacious and comfortable. Breakfast spread and quality is good. I really like the lobby space and also the shuttle service that runs every hour to Saladaeng BTS Station. Within 200 m of walk, one can get to 7-11/family mart/Cafe Amazon/Starbucks/food/Bangkok Fashion Outlet/ the famous Skybar/ Gems & Jewellery street. To walk to Patpong & the main Silom Night Market is easy (just walk along the main road) but could take you 15-20 mins walk - don't mind if you just want to digest the yummy food you've just consumed.
Richie, sgOther trip

Novotel Bangkok Silom Road

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