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The Swan Hotel

Photo gallery for The Swan Hotel

Exterior
Double Room, Ensuite | Iron/ironing board, free WiFi
Standard Room, 1 Double Bed | Iron/ironing board, free WiFi
Single Room, 1 Single Bed, Ensuite | Iron/ironing board, free WiFi
Twin Room, Ensuite | Iron/ironing board, free WiFi

Overview of The Swan Hotel

The Swan Hotel

3.0 star property
3-star hotel in Harleston with restaurant and bar/lounge

7.4/10 Good

39 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Restaurant
  • Bar
  • 24/7 front desk
Map
The Thoroughfare, Harleston, England, IP20 9AS
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • 24-hour front desk
  • Garden
  • Luggage storage
  • Porter/bellhop
For families
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Free self-parking

Room options

About this area

What's nearby

  • Norfolk Broads - 10 min drive

Getting around

  • Norwich (NWI-Norwich Intl.) - 49 min drive
  • Beccles Station - 18 min drive
  • Diss Station - 21 min drive
  • Spooner Row Station - 21 min drive

Restaurants

  • Chameleon House - 2 min walk
  • Momiji - 7 min walk
  • The Broken Egg Cafe and Farm Produce - 19 min walk
  • The Wortwell Bell - 4 min drive
  • The Sir Alfred Munnings - 4 min drive

About this property

The Swan Hotel

Enjoy your visit to Harleston with a stay at The Swan Hotel. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. The comfortable beds and bar get good marks from fellow travellers.

Languages

English, French, Polish

At a glance

Hotel size

  • 14 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until 9 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Porter/bellhop

Facilities

  • Garden

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Polish

Room amenities

Be entertained

  • DVD player
  • Television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards.

Also known as

Swan Harleston
Swan Hotel Harleston
Swan Hotel Harleston
Swan Harleston
Hotel The Swan Hotel Harleston
Harleston The Swan Hotel Hotel
The Swan Hotel Harleston
Swan Hotel
Swan
Hotel The Swan Hotel
The Swan Hotel Hotel
The Swan Hotel Harleston
The Swan Hotel Hotel Harleston

Frequently asked questions

Does The Swan Hotel offer free cancellation for a full refund?
Yes, The Swan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Swan Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Swan Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Swan Hotel?
You can check in from 2 PM - 9 PM. Check-out time is 10 AM.
What is there to do at The Swan Hotel and nearby?
The Swan Hotel has a garden.
Are there restaurants at or near The Swan Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Momiji (7-min walk), The Red Lion (2.1 mi) and The Wortwell Bell (2.2 mi).
What's the area around The Swan Hotel like?
The Swan Hotel is located a short 6-minute walk from Harleston Recreation Park.

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.9/10

Staff & service

6.0/10

Amenities

6.3/10

Property conditions & facilities

8/10 Very good

Very characterful old world charm full of history.
1-night trip
Verified Ebookers guest review

6/10 Good

Not recommended!
The hotel is old as England. Some of the wooden beams in the ceilings are going to collaps some time soon: there are so many worm holes in them, it's hard to believe they still hold up. The shower is an every day adventure: do I get hot water today? Does the temperature change from ice cold to burning hot in a blink of an eye? Does another guest drain his bath tub and I get the water fed back into mine?! The place is very typical british, but it is very run down. Service is fair at best.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Swan Harleston
It is a very old building and as such it does not have the pristine condition that more modern hotels.provide. However it has character, history and the staff work hard to help in any way that they can. The breakfast is highly recommended and the bar is busy and lively. Good value and great service.
Brian, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Dated but comfortable
We stayed in a family room which was spacious and clean, but unbearably hot. It was 26° on the day we stayed, and because of the hotel holding a beer festival outside into the early hours of the morning, we could not open the windows as the children would not have slept. As this is an old, period property, understandably there is no air-con, but the temperature really was unbearable. The rooms are dated, and although I understand the character of the building needs to be kept, some updating would not go amiss. The bathroom in particular was probably older than I am, and the shower was poor. The beds were comfortable and clean, and there were good facilities in the room, including ironing equipment and tea/coffee making facilities. Breakfast was included and was really lovely, and we couldn't fault the service, but the room price was high for what we got, particularly with the beer festival on, which took over the whole hotel and car park. We were not notified this was happening prior to our arrival. The hotel can charge what it likes as there is little competition for family rooms in Harleston, and although I can't fault the staff and service, I do think this hotel is overpriced and in need of freshening up.
Lucy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very historical and lovely. Great huge breakfast and had a lot of character. The front desk was in the pub! Great location right downtown.
Heather, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel 👍
Nice place to stay. Food downstairs in the Bar was delicious. Will definitely stay again
Daniel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice old hotel, lots of nice period features although at some point, doors had been replaced by rather low quality ones that detracted from the ambience. The room was ok. The bed not the largest but comfortable. The bath with overhead shower wasn’t the best, I’m still amazed that hotels still seem to think that shower curtains are still acceptable. The extractor fan wasn’t working and judging by the musty smell, this wasn’t a recent fault. I must stress though that overall the room was ok and we would stay again. Noise from outside late at night was more than I expected. If we stay again I will remember to ask for a room at the rear. Also, finding the car park is fun due to the one way system. (Hint- go almost out of town and come back down a parallel road...) Breakfast was excellent and the staff were friendly, helpful and helped make the stay quite enjoyable
Ian, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Not quite as website
Not quite as pictures on website - room adjusted for our stay
2-night family trip
Verified Hotels.com guest review

6/10 Good

A lovely, old fashioned hotel, privately owned.
An historic building so no mod cons in this lovely old fashioned hotel. Rooms are large and bathrooms adequate although dated. Didn't worry me at all as the staff were great (although a bit thin on the ground)! If you want a hotel were old fashioned values count this is the one for you. Situated in a lovely market town it's a gem as long as you are not looking for a modern plastic chain. The food is brilliant also.
Nicola, 4-night trip
Verified Expedia guest review