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Kaya Izmir Thermal And Convention

Luxury hotel with 2 restaurants, near Aqua City

  • Free buffet breakfast, free WiFi, and free parking

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  • Kaya Izmir Thermal And Convention
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1 / 49Kaya Izmir Thermal And Convention
Ilica Mahallesi Zeytin Sokak No 112, Izmir, 35320, Izmir, Turkey
8.2.Very good.
  • The hotel is not a 5 star hotel.

    Jul. 5, 2021

  • Good breakfast and friendly staff but place is a mess especially rooms. I was hesitant to…

    Jun. 28, 2021

See all 162 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 316 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Hot springs

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels

What’s around

  • In Narlidere
  • Aqua City - 7 min walk
  • Balcova Cable Car - 19 min walk
  • Agora Shopping Center - 34 min walk
  • Inciralti Open Air Theatre - 36 min walk
  • Ozdilek Izmir Shopping Center - 41 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Junior Suite
  • Executive Suit
  • King Suite
  • Royal Residence
  • Executive Room

What’s around


  • In Narlidere
  • Aqua City - 7 min walk
  • Balcova Cable Car - 19 min walk
  • Agora Shopping Center - 34 min walk
  • Inciralti Open Air Theatre - 36 min walk
  • Ozdilek Izmir Shopping Center - 41 min walk
  • Izmir City Forest - 3 mi / 4.8 km
  • Kedi Culture and Arts Center - 3.1 mi / 4.9 km
  • Ahmed Adnan Saygun Art Center - 3.2 mi / 5.1 km
  • Goethe-Institut - 3.8 mi / 6.1 km
  • Levent Marina - 3.8 mi / 6.2 km

Getting around

  • Adnan Menderes Airport (ADB) - 19 min drive
  • Izmir Esbas Station - 13 min drive
  • Izmir Sirinyer Station - 13 min drive
  • Izmir Gaziemir Station - 13 min drive
See on map
Ilica Mahallesi Zeytin Sokak No 112, Izmir, 35320, Izmir, Turkey

At a glance

Hotel size

  • This hotel has 316 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 5800
  • Computer station


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter


  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Turkish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Premium TV channels
  • IPod docking station
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Special features


The onsite spa has massage/treatment rooms. Services include hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.


Smyrna - This buffet restaurant specializes in Turkish cuisine.

Mirus A'La Carte - This restaurant specializes in Mediterranean cuisine. Open daily.

Energy Bar - Onsite bar. Open daily.

Aura - Onsite bar. Open daily.

Small print

Also known as

  • Kaya Izmir Thermal Convention Hotel
  • Kaya Izmir Thermal And Convention
  • Kaya Izmir Thermal Hotel Narlidere
  • Kaya Izmir Thermal Convention Hotel
  • Kaya Izmir Thermal Convention
  • Kaya Izmir Thermal And Convention Hotel
  • Kaya Izmir Thermal And Convention Izmir
  • Kaya Izmir Thermal And Convention Hotel Izmir
  • Kaya Thermal Convention Hotel
  • Kaya Thermal Convention
  • Kaya Thermal
  • Kaya Thermal Convention
  • Kaya Thermal Convention Hotel
  • Kaya Thermal Convention Hotel Izmir
  • Kaya Thermal Izmir
  • Thermal Convention

Optional extras

Rollaway beds are available for TRY 25.0 per day

Babysitting/childcare is available for an extra charge


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Kaya Izmir Thermal And Convention does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Turkish cuisine. Nearby restaurants include Schlotzsky's (2.1 mi), Hakan Corba (2.2 mi), and Istanbul Restaurant (2.3 mi).
  • Onsite recreation at Kaya Izmir Thermal And Convention includes hot springs. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Kaya Izmir Thermal And Convention also has a Turkish bath.
8.2.Very good.
  • 8.0.Very good

    A relaxing and enjoyable stay.

    Very welcoming and helpful staff on reception and in the restaurant. Good level of security and hygiene on view. Nice reception area and ala-carte restaurant with a wide choice on the menu. Breakfast very good indeed. Light, bright and comfortable room. Nice thermal pools indoors and outdoors, saunas and jacuzzi. A most enjoyable stay. A little grubby around the edges in many of the floor areas about the hotel. Will definitely go back again.

    Colin, 2 night trip, Apr. 6, 2021

    Verified guest review

  • 8.0.Very good

    Good pleasent retreat

    1 night trip, Mar. 18, 2021

    Verified guest review

  • 8.0.Very good

    The hotel was clean. We had a problem with our fridge and they changed it right away. Stuff are really nice. They make you feel so comfortable and always ask if you need anything. Me and my friend booked the special spa room during the day. It is little bit pricy but it is absolutely worth it.

    CANSU, 3 night trip with friends, Feb. 11, 2021

    Verified guest review

  • 10.0.Exceptional

    Excellent Experience

    i was there with my daughter. All was good.

    tarkan, 1 night family trip, Nov. 12, 2020

    Verified guest review

  • 6.0.Good

    Just an average 5 star hotel

    let us start at the check in, good friendly girl at reception, Internet did not work for the first 4 hours and then it did not work for one day. the a la carte restaurant, the food is well below average, service pretty bad. breakfeast, good choice and friendly staff, no decaf coffee, for a 5 star hotel, well disappointing. the thermal spa and pools in averga condition, definetely in need of some renovation, still that side of it we enjoyed. conclusion, for a short stay, ok, but nothing special Dr. Nobrega

    Dr Miguel, 1 night trip, Nov. 8, 2020

    Verified guest review

  • 8.0.Very good

    The lobby was nice The rooms were below standard The swiming pool and spa were good

    Aladin, 1 night trip, Jul. 31, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    It is a thermal water trearment facilitates People ir staffs r very friendly and cooperative

    2 night romance trip, Jun. 5, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great hotel,staff does not speak basic English

    Wonderful hotel but I had several problems with laundry and drinks because the staff speaks extremely bad English. I mean... Call 6 times to have laundry picked up.. or that they not understand I need one water, one whisky and one coke (3 waiters!)... Those basic things they should now at least. If you are very patient: go enjoy this clean beautiful hotel with good food and great spa. If you are not the patient type: do yourself a favour and look for a more international hotel.

    Kristof, 1 night business trip, Apr. 29, 2019

    Verified guest review

  • 8.0.Very good

    Wonderful hotel but mainly Turkish speaking staff

    Wonderful hotel but in the 11 years I am intensively traveling abroad I did not have so much communication problems because of the lack of English of the staff. I mean, cal 6 times before they understand you need your laundry picked up... and that 3 waiters came 4 times just because they did not understand I wanted one water, one whisky and one coke... so basic, I was so frustrated in the end I did not want anything to drink anymore. So resuming, if you have a lot of patience and want a good spa in a clean hotel this is the place… but if you expect a good service it will be difficult...

    Kristof, 2 night business trip, Apr. 27, 2019

    Verified guest review

  • 10.0.Exceptional

    Relax in lovely balcova


    JOHN, 2 night business trip, Nov. 16, 2018

    Verified guest review

See all 162 reviews