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1 room, 2 adults

ibis Santiago Estación Central

3-star3 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Av Libertador Bernardo O'Higgins, 3780, Comuna Estacion Central, Santiago, Region Metropolitana, 9160000, Chile

3-star hotel with 2 bars/lounges, near Movistar Arena
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The choice of food and alcohol was awfulFeb. 16, 2020
  • Great location near bus terminal and metro station. Breakfast is basic but sufficient to…Mar. 13, 2019

ibis Santiago Estación Central

from A$51
  • Double Room, Multiple Beds
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Single Beds

What’s around ibis Santiago Estación Central

Landmarks

  • Heart of Santiago
  • Movistar Arena - 45 min walk
  • University of Santiago-Chile - 10 min walk
  • Museo Ferroviario - 21 min walk
  • National Museum of Natural History - 23 min walk
  • Parque Quinta Normal - 25 min walk
  • Museum of Memory and Human Rights - 25 min walk
  • Plaza Brasil - 36 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 19 min drive
  • Santiago Central Station - 11 min walk
  • Santiago University Station - 2 min walk
  • San Alberto Hurtado Station - 6 min walk
  • Latin American Union Station - 16 min walk
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Train station pick-up*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle within 100 km*

  • Shopping center shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • 24-hour room service
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

CAFE VINO AND CIA - This wine bar specializes in Latin American cuisine and serves dinner only.

BAR - This bar specializes in Latin American cuisine and serves lunch, dinner, and light fare. Open 24 hours.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

ibis Santiago Estación Central’s small print

Also known as

  • ibis Santiago Estación Central Hotel
  • Ibis Santiago Estacion Central
  • ibis Santiago Estación Central Hotel
  • ibis Santiago Estación Central Santiago
  • ibis Santiago Estación Central Hotel Santiago
  • ibis Estación Central Hotel
  • ibis Santiago Estación Central
  • ibis Estación Central
  • Ibis Santiago Estacion Central Hotel Santiago
  • ibis Santiago Estación Central Hotel
  • ibis Estación Central Hotel
  • ibis Estación Central

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Full breakfast is offered for an extra charge of CLP 6000 per person (approximately)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ibis Santiago Estación Central

  • Does ibis Santiago Estación Central offer free cancellation for a full refund?
    Yes, ibis Santiago Estación Central does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at ibis Santiago Estación Central?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at ibis Santiago Estación Central?
    Yes, there's free self parking.
  • Are pets allowed at ibis Santiago Estación Central?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at ibis Santiago Estación Central?
    You can check in from noon - midnight. Check-out time is noon.
  • Are there restaurants at or near ibis Santiago Estación Central?
    Yes, CAFE VINO AND CIA offers Latin American cuisine. Nearby restaurants include Mi Casa (3-min walk), Pio-Pizza (3-min walk), and Pancho Causeo (8-min walk).
  • What is there to do at ibis Santiago Estación Central and nearby?
    Ibis Santiago Estación Central has 2 bars.

Recent reviews

Good 7.6 From 223 reviews

Very good 8.0
A comfortable and convenient stay!
We stayed in a clean and comfortable room which was very much appreciated after a long haul flight, and the staff were very helpful and kind to us with all of our queries. It's also in a great location if you want to catch a train or bus domestically or internationally.
Renee, au1 night trip
Poor 2.0
untrained, unprofessional staffs
Two things: When checked in the front desk asked for the PDI slip which wasn’t given to me at the airport immigration. I explained that I was given the slip only on my first time and I have been to Chile about 10 times for business since. I stayed at Ibis in Copiapo on this same trip. They understood and didn’t charge me tax as a non citizen. I show the desk the invoice from Copiapo. The girl wouldn’t budge and charged me 19.5% iva. Upon my exit, I asked the immigration officer. I was told they officially stopped issuing PDI slips but one could asked for it. The hotel should be training its employees of these updates in policies. While having breakfast, I was told breakfast wasn’t included. I was told to go to the counter. I said as far as I remember on the website it’s included. He attendant said it was about amenities available. I don’t know if hotels.com or Ibis was trying to be sneaky for $4 worth of food. I surely saw breakfast, wifi, and parking, among other things as I remembered. But only breakfast became an embarrassment.
John, us1 night business trip
Fair 4.0
The property itself is good, clean and well maintained. The problem is the neighborhood. There are constant muggings going on just outside the doors. It's not the hotel's fault but you don't want to get mugged. The police are conspicuously absent and do not even come when called. The muggings are at times violent (if victim resists). We witnessed at least 50 incidents from the hotel windows.
GDP, us2 night trip with friends
Very good 8.0
Close to airport but in a bad part of town but at least the staff warned us about recent muggings that occurred right outside of the hotel. That said the hotel is secure with a security staff member at the door and the requirement of needing a key card to use the elevator.
ca1 night romance trip
Good 6.0
DIRTILY. REQUIRE REPAIR. THERE IS NO REFRIGERATOR . NO GLASSES. THERE IS NO SPACE OR STAND FOR SUITCASES.
ca1 night romance trip
Very good 8.0
My husband and I spent one night here before taking bus to San Antonio cruise port. This property is right next to bus station, approx. 1 minute walk. Cafe and fast food are within walking distance. This is a budget hotel, basic and clean.
Dora, us1 night family trip
Good 6.0
We stayed there for a night because we were doing a stop to go to Viña del Mar the next day. The hotel has the advantage that is right in the Bus Terminal, which was also the main reason why we book the hotel. Thumbs up for that advantage and because it was at a good price. Now, we would not recommend someone to stay there for their visit to Santiago unless it was similar to our case. We felt a bit unsafe as the area is NOT Santiago's nicest spot. Staff was really nice. But, the hotel room could be renovated.
Diego, us1 night romance trip
Good 6.0
Convenient location, outside surroundings too crowded
Ivy, ca1 night trip
Very good 8.0
Very clean and comfortable. Staff was knowledgeable and friendly. Breakfast was plentiful and tasty. It has minimal amenities but that's made clear in advertising and they are not necessary Bus station next door can be loud. Upper floors more quiet
us1 night romance trip
Very good 8.0
Not a genteel neighborhood
This property is fine and a great location, but once out the front door it is the jungle, so to speak. Watch your back 24/7.
Pat, us3 night trip

ibis Santiago Estación Central