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Citrus Hotel Johor Bahru by Compass Hospitality

3.5 star property
Central hotel with restaurant, connected to a shopping centre, near Johor Bahru City Square

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Citrus Hotel Johor Bahru by Compass Hospitality

Photo gallery for Citrus Hotel Johor Bahru by Compass Hospitality

View from property
Exterior
Club Deluxe Room
Breakfast, lunch, dinner served; international cuisine
Lobby

Overview of Citrus Hotel Johor Bahru by Compass Hospitality

6.8 out of 10 Good
6.8/10 Good

Property highlights

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
  • Laundry facilities
Map
No. 16, Jalan Station, Johor Bahru, Johor, 80000
Main amenities
  • Daily housekeeping
  • Restaurants
  • Fitness centre
  • Business centre
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club One-Bedroom Suite

Club One-Bedroom Suite

Club One-Bedroom Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Family Suite

Club Family Suite

Club Family Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

About this area

What's nearby

  • In Central District
  • Johor Bahru City Square - 3 min walk
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 12 min walk
  • KSL City Mall - 41 min walk
  • Komtar JBCC - 2 min drive
  • Danga Bay - 6 min drive
  • Woodlands Checkpoint - 7 min drive
  • Singapore Turf Club - 11 min drive
  • Night Safari - 11 min drive
  • Singapore Zoo - 15 min drive
  • AEON Tebrau City - 12 min drive

Getting around

  • Senai International Airport (JHB) - 25 min drive
  • Changi Airport (SIN) - 33 min drive
  • Singapore (XSP-Seletar) - 35 min drive
  • JB Sentral - 4 min walk
  • Area shuttle (surcharge)

Restaurants

  • Burger King - 2 min walk
  • Penang Road Famous Teochew Chendul - 2 min walk
  • Baskin Robbins @ City Square - 2 min walk
  • Eureka Snack Bar - 2 min walk
  • Dragon-i Restaurant - 2 min walk
Map

About this property

Citrus Hotel Johor Bahru by Compass Hospitality

Citrus Hotel Johor Bahru by Compass Hospitality puts you a short five-minute drive from Johor Bahru City Square and KSL City Mall. Guests can visit the fitness centre for a workout or grab a bite to eat at Citrus Cafe, which serves international cuisine and is open for breakfast, lunch and dinner. Also, this hotel is 0.6 mi (1 km) from Johor Bahru Customs, Immigration, and Quarantine Complex and 4.3 mi (6.9 km) from Woodlands Checkpoint.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Off-site parking nearby (MYR 30 per day)

Off-site

  • Area shuttle within 1 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Pool table

Working away

  • Business centre
  • Meeting room
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Citrus Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Parking

  • Parking is available nearby and costs MYR 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Citrus Hotel
Citrus Hotel Johor Bahru
Citrus Johor Bahru
Citrus Johor Bahru Hotel
Hotel Citrus
Hotel Citrus Johor Bahru
Johor Bahru Citrus Hotel
Citrus Hotel Johor Bahru Compass Hospitality
Citrus Hotel Compass Hospitality
Citrus Johor Bahru Compass Hospitality
Citrus Compass Hospitality
Citrus Hotel Johor Bahru by Compass Hospitality Hotel
Citrus Hotel Johor Bahru by Compass Hospitality Johor Bahru

Frequently asked questions

Does Citrus Hotel Johor Bahru by Compass Hospitality offer free cancellation for a full refund?
Yes, Citrus Hotel Johor Bahru by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Citrus Hotel Johor Bahru by Compass Hospitality?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Citrus Hotel Johor Bahru by Compass Hospitality?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Citrus Hotel Johor Bahru by Compass Hospitality?
Sorry, there's no on-site parking at Citrus Hotel Johor Bahru by Compass Hospitality.
What are the check-in and check-out times at Citrus Hotel Johor Bahru by Compass Hospitality?
You can check in from 2:00 PM - noon. Check-out time is noon.
What is there to do at Citrus Hotel Johor Bahru by Compass Hospitality and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Citrus Hotel Johor Bahru by Compass Hospitality?
Yes, Citrus Cafe offers international cuisine.
What's the area around Citrus Hotel Johor Bahru by Compass Hospitality like?
Citrus Hotel Johor Bahru by Compass Hospitality is in Central District, a short 4-minute walk from JB Sentral and 3 minutes' walk from Johor Bahru City Square.

Reviews

6.8

Good

6.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

Location is perfect
Hotel location is convenient, just across the road from Maybank City Square. Room is small 17sqm but comfortable. There is a hair dryer as well as an electric kettle.
Cindy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1 night
Booked for 1 night just to accomodate few hours while waiting for some errands to complete in one day. All is good though
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nor Sahrel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nor Sahrel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and good location, forget the buffet breakfa
Very enjoyable stay The room is clean and tidy, not noisy overnight, and location is excellent convenient. Easily reach hawker nearby and gate to Singapore within 10 minutes walk But the breakfast can skip, 20 MYR definitely have better choice
Man Ling, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Verified Expedia guest review

8/10 Very good

Good location but no good service.
2pm is the hotel scheduled check-in time. We went at 3pm, was told room not ready, disappointed. Help us store luggage, we went shopping first. When we came back after 5pm, room was ready for check-in but was given a room just above the lobby level, next to breakfast lounge, noisy floor, another disappointment! One toilet roll for 2-persons for 2-days stay. Dissatisfaction.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Alan, 2-night trip
Verified Expedia guest review

8/10 Very good

Neo-Lek, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location
Very near to shopping and food.
1-night family trip
Verified Hotels.com guest review