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1 room, 2 adults

Hanoi Gratitude Hotel

3.5-star3.5 stars
106 Hang Bong Str., Hoan Kiem District, Hanoi, 10000, Vietnam

3.5-star hotel with restaurant, near Thang Long Water Puppet Theatre
  • Free hot/cold buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.4
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Room is all right
133See all 133 Hotels.com reviews
From 113 reviews

TripAdvisor Traveller Rating

Hanoi Gratitude Hotel

from A$36
  • Family Room
  • Deluxe Room
  • Superior Room
  • Junior Suites Balcony
  • Junior Suites city view

What’s around Hanoi Gratitude Hotel

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Old City Gate - 16 min walk
  • Hoan Kiem Lake - 17 min walk
  • Hanoi Opera House - 20 min walk
  • St. Joseph's Cathedral - 7 min walk
  • Hoa Lo Prison Museum - 9 min walk
  • Hanoi War Museum - 11 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Railway Station - 10 min walk
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • 24-hour room service
Things to do
  • Hiking/biking trails on site
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 2013
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • Chinese
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hanoi Gratitude Hotel’s small print

Also known as

  • Hanoi City Palace Hotel
  • Hanoi City Palace
  • Gratitude Hotel
  • Hanoi Gratitude

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15.0 per day

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.4 From 133 reviews

Exceptional 10.0
GREAT HOTEL, LOCATION, SERVICE AND MANAGER!
The location is great for exploring the city... lots of shops, restaurants and activities within walking distance. The staff and service was fantastic. I can't say enough about the hotel manager. His hospitality went way above what you might expect. Even assisting me with a visit across the street to replace my lost glasses. I would definitely stay at this hotel again.
Michael, as3 night trip
Very Good 8.0
Good stay, great service but room need updating
we booked in for 5 nights and we were impressed with the foyer. unfortunately, we weren't so impressed with our room. the room we were staying in was in need of updating as it was looking fairly tired. unfortunately the view from our room was a wall! I think the hotel is in the process of a makeover as the hallways were being painted during our stay. however, we enjoyed our time at the Hanoi City Palace hotel, especially with the help of the staff. They were really helpful and couldn't do enough for us. we booked a trip out to Halong Bay through them which I would definitely recommend. they also offer airport pick up/drop off which was useful. the breakfast was decent too. the noodle soup being a favourite of mine. Same as a lot of other places in Asia, they didn't do too well with western breakfasts! the location was good too as the hotel is only about 10-15 minutes from the lake. In the main, we walked everywhere and we found our way to the majority of the sites fairly easily. The hotel does provide a map with the main tourist attractions on it which was very helpful. All in all, we enjoyed our time at the Hanoi City Palace Hotel and would recommend staying here (perhaps ask for a room with a better view!)
Gavin, gb5 night trip
Fair 4.0
Not worth it.
Nice staff but poor quality of the rooms.
Laercio1 night family trip
Exceptional 10.0
3 nights in Hanoi
The hotel staff were really friendly and very efficient. Nothing was too much trouble. We had read reviews about the rooms having no windows . This was true but the room was clean and comfortable . Bathroom was clean with a good shower. Some of the decor good do with a touch up but it was fine for us. Breakfast was very good but kitchen staff often forgot what we had ordered despite writing it down and had to be asked again. Hotel was in the old quarter and in a great location. Lots to see and places to eat and shop. Reception was always manned and they were very pleasant and polite.
gb1 night romance trip
Very Good 8.0
3 nights at the Hanoi Palace hotel.
The hotel was in those quarter and a perfect location for local sights, places to eat and shops. Reception Staff were very friendly and keen to please. They were very professional. The kitchen staff didn't seem to have the same level of professionalism. The food was good but they kept forgetting what we had asked for and we had to keep prompting them. They seemed quite young and were not very focussed. The room was nice and it was quiet. There are very few windows in the hotel however if you want views as it is between two other buildings so windows will only be in front bedrooms. We were concerned after booking that recent reviews were very derogatory but when we arrived it was much better than we thought and we had a good stay. We loved the area especially the lake where at 6.30 am you can walk around and see all the exercise classes taking place and even join in. Pool were lovely.
Janice, gb1 night romance trip

Hanoi Gratitude Hotel

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