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Imperial Hotel & Spa

Photo gallery for Imperial Hotel & Spa

Imperial Suite Room with Old Quarter View
Suite Balcony Room | Balcony
Minibar, in-room safe, individually decorated, individually furnished
Suite Balcony Room
Minibar, in-room safe, individually decorated, individually furnished

Overview of Imperial Hotel & Spa

VIP Access

Imperial Hotel & Spa

4.0 star property
4-star hotel with restaurant, connected to the convention center, near Hoan Kiem Lake

9.4/10 Exceptional

177 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is AU$118
Price available on 12/12/2022
Map
44 Hang Hanh Street, Hoan Kiem, Hanoi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Nightclub
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • Shopping center shuttle
  • Train station pick-up service
  • Train station drop-off service
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral - 7 min drive
  • Hanoi Opera House - 6 min drive
  • Hanoi Old City Gate - 3 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 25 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Railway Station - 22 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • King Roti - 2 min walk
  • Phố Cổ - 3 min walk
  • Tan My Design Cafe - 3 min walk
  • L'amore - 3 min walk
  • Fagioli Coffee - 3 min walk

About this property

Imperial Hotel & Spa

Putting you within a 10-minute drive of Hoan Kiem Lake, Imperial Hotel & Spa features a nightclub and offers an airport shuttle (available 24 hours) for USD 25 per vehicle. You can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, body scrubs, or mani/pedis. A rooftop terrace, a bar/lounge, and a snack bar/deli are other highlights at this upscale hotel. Fellow travelers say great things about the helpful staff and location.

Languages

English, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Spa services
  • Nightclub
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Low-height counter/sink

Languages

  • English
  • Japanese
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include hot stone massages, Swedish massages, body scrubs, and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for USD 470000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Imperial Hotel & Spa offer free cancellation for a full refund?
Yes, Imperial Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Imperial Hotel & Spa?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Imperial Hotel & Spa on 12 Dec 2022 start from AU$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Imperial Hotel & Spa?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Imperial Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Imperial Hotel & Spa?
Sorry, there's no onsite parking at Imperial Hotel & Spa.
Is airport shuttle service offered by Imperial Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Imperial Hotel & Spa?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Imperial Hotel & Spa and nearby?
Imperial Hotel & Spa has a nightclub and spa services.
Are there restaurants at or near Imperial Hotel & Spa?
Yes, there's an onsite restaurant. Nearby restaurants include Fagioli Coffee (3-min walk), Gecko cafe & restaurant (5-min walk), and Bún Chả Hàng Quạt (5-min walk).
Does Imperial Hotel & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Imperial Hotel & Spa like?
Imperial Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 5 minutes' walk from Thang Long Water Puppet Theatre. Travelers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.7/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Fantastic small hotel but great location
From the moment step in to hotel check in to check out, experience is fantatstic. Greeted with welcome drink follow by guide instruction of hotel information, surrounding place of interest and upon check out even give out a free gift which was very pleasant and unexpected.
Fraser, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible value and great service
The hotel staff, to a tee, were absolutely brilliant. The hotel is amazing value for money and in a superb location. I would 100% recommend.
Joseph, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay in prime location to everything
During our week’s stay, the concierge and reception provided wonderful tour services as well as recommendations on where to explore and eat. What we especially loved is how central and walkable to everything this hotel was. We felt completely safe and at ease. Breakfast was affordable and delicious. The staff was friendly, humble, and considerate, it felt like a nice family-run establishment.
Thu, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Yemi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Every thing is excellent.
Thu, 1-night family trip
Verified Expedia guest review

4/10 Fair

Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A very charming, spacious and beautifully decorated hotel tugged into a quiet corner of Old Quarter of Hanoi. All the modern conveniences are in place. The staff was so polite and accommodating. I really enjoyed the the stay and no doubt will return here next visit to Hanoi.
Bac, 1-night trip
Verified Expedia guest review

6/10 Good

Very friendly staff. A bit overpriced for what they offer. Close to many sights and easy to get around for shopping and dinning. Room need to more sound proof. Unless you are on the top floor expect foot steps. Also expect wall and hallway noise. Housekeeping does a very good job keeping rooms clean. Response to text messaging is very quick to get support.
anthony, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was very helpful friendly and accommodating. Great location price reasonable. Will definitely book here again on my next visit
Justine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms are very nice, big and it’s nicely furnished. Staff are so kind, polite, helpful and friendly! The hotel is located at an Old Quarter of the City and it’s in great location where you can just walk to the lake, night market, restaurants and a lot to see around. Everything is amazing at this hotel! I highly recommend this hotel!
KatS, 2-night family trip
Verified Expedia guest review