Diez Hotel Categoria Colombia

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Overview of Diez Hotel Categoria Colombia

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Diez Hotel Categoria Colombia

4.0 star property
4-star hotel with full-service spa, connected to a shopping center, near Lleras Park

8.6/10 Fabulous

960 verified Hotels.com guest reviews

Guests rated location

  • Dining options102 positive mentions
  • Walkable101 positive mentions
  • Safe93 positive mentions
  • Convenient81 positive mentions
  • Shopping54 positive mentions

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Cll 10A No. 34 - 11, Medellín, Antioquia, 5001000
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
  • Conference center
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 4 min walk
  • Santafé Mall - 27 min walk
  • El Tesoro Shopping Park - 30 min walk
  • Poblado Park - 4 min drive
  • Oviedo Shopping Center - 9 min drive
  • La Strada Mall - 9 min drive
  • Golden Mile - 10 min drive
  • Plaza Mayor Convention Center - 10 min drive
  • Chimeneas Park - 14 min drive
  • Unicentro Shopping Center - 15 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive
  • Poblado Station - 22 min walk
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

Diez Hotel Categoria Colombia

Putting you within a 10-minute drive of Lleras Park and Santafé Mall, Diez Hotel Categoria Colombia features a rooftop terrace and offers an airport shuttle (available 24 hours) for COP 90000 per vehicle. Guests can visit the spa to be pampered with massages, aromatherapy, or Ayurvedic treatments, and Diez Restaurante Bar, one of 3 restaurants, serves fusion cuisine and is open for breakfast, lunch, and dinner. This upscale hotel also features a bar/lounge, a health club, and a fitness center. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3:30 AM
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Shopping center shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Coworking spaces
  • Conference center (2433 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

Nirvana has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Dining

Diez Restaurante Bar - This theme restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Alacantará - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sushi train - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 90000 per vehicle (one-way, Maximum occupancy 2)
  • Casino shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for COP 160000.0 per day
  • Airport shuttle service for children up to age 17 costs COP 90000 (one-way)
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Diez Categoria
Diez Categoria Colombia
Diez Hotel Categoria
Diez Hotel Categoria Colombia
Diez Hotel Categoria Colombia Medellin
Diez Categoria Colombia Medellin
Diez Categoria Colombia
Diez Hotel Categoria Colombia Hotel
Diez Hotel Categoria Colombia Medellín
Diez Hotel Categoria Colombia Hotel Medellín

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

One of my favorite hotels in Medellin
It is an interesting hotel with exhibits on each floor. I paid extra for the balcony and it was great. The area is quiet and yet close to everything. Service is top-notch. The bedding is soft and very comfortable. There are on-sight restaurants, coffee shop, and other services. I stay here often.
Room with balcony. Great view!
James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel but unfortunately won't stay again.
Loved the hotel, location was great. Staff was very helpful. Rooms were spacious, breakfast was very good with lots of options. Only one complaint for my 4 star rating instead of 5 star was that some of my red hair color got on the towel and I told them it has happened at every hotel and it always comes out and if it doesn't, please feel free to charge me for it. It has NEVER been charged to me anywhere. However, they charged me 40 dollars for one towel immediately without even trying to wash it first. Now they have the towel and my additional 40 US dollars, It was not handled well and I will probably not return for that reason.
CELIA, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Solomon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had an amazing time at Diez Hotel, service was incredible. Their people it is out of this world, they make you feel like you are really at home.
Alexander, 5-night trip
Verified Hotels.com guest review

6/10 Good

Worth paying a bit more for other hotels nearby: Diez is often loud and I was received
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, comfortable room. Artwork is nice touch. Good view of city and mountains. Staff was very helpful.
Jeffrey, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Eleana, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I like the decor and artwork. Comfortable and clean room with view of the mountains. Great staff and location.
Jeffrey, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Expedia guest review