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My Story Hotel Tejo

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Exterior
Apartment, 1 Bedroom, Annex Building (in Rua Augusta, NO Lift,4th,5th Floor) | City view
Apartment, 1 Bedroom, Annex Building (in Rua Augusta, NO Lift,4th,5th Floor) | Minibar, in-room safe, desk, soundproofing
Apartment, 1 Bedroom, Annex Building (in Rua Augusta, NO Lift,4th,5th Floor) | In-room dining
Apartment, 1 Bedroom, Annex Building (in Rua Augusta, NO Lift,4th,5th Floor) | City view

Overview of My Story Hotel Tejo

My Story Hotel Tejo

3.0 star property
3-star hotel with restaurant, near Rossio Square
8.4 out of 10 Very good
8.4/10 Very good

674 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
Map
Rua dos Condes de Monsanto 2, Lisbon, Lisbon, 1100-159
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • In Lisbon Old Town
  • Santa Justa Elevator - 4 min walk
  • Rossio Square - 5 min walk
  • Castle of São Jorge - 5 min walk
  • Lisbon Cathedral - 7 min walk
  • Commerce Square - 8 min walk
  • Avenida da Liberdade - 9 min walk
  • Marquis of Pombal Square - 23 min walk
  • Gulbenkian Museum - 5 min drive
  • Campo Grande - 5 min drive
  • Estádio da Luz - 9 min drive

Getting around

  • Cascais (CAT) - 17 min drive
  • Lisbon (LIS-Humberto Delgado) - 24 min drive
  • Rossio Station - 6 min walk
  • Cais do Sodré Station - 17 min walk
  • Santa Apolonia Station - 19 min walk
  • Praça da Figueira Stop - 1 min walk
  • Martim Moniz Stop - 2 min walk
  • Rossio Station (Green) - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Copenhagen Coffee Lab - 2 min walk
  • Frutaria Café - 1 min walk
  • Restaurante Caxemira - 1 min walk
  • Ristorante La Squadra - 1 min walk
  • Terraço Editorial - 1 min walk
Map

About this property

My Story Hotel Tejo

My Story Hotel Tejo is only 4.8 mi (7.7 km) from the airport and offers a shuttle (available 24 hours) for EUR 25 per room one way. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Rossio Square and Lisbon Oceanarium are within a short drive. Fellow travellers like that it's only a short walk to public transportation: Praça da Figueira Stop is steps away and Martim Moniz Stop is 2 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 59 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 656 ft (EUR 21 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • To-go breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge of EUR 25 per room (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per night

Parking

  • Parking is available nearby and costs EUR 21 per day (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Lisboa Tejo
Hotel Lisboa Tejo Lisbon
Lisboa Tejo
Lisboa Tejo Lisbon
Lisboa Tejo Hotel Lisbon
Lisboa Tejo Hotel
My Story Hotel Tejo Lisbon
My Story Tejo Lisbon
My Story Hotel Tejo Lisbon
My Story Tejo Lisbon
My Story Tejo
Hotel My Story Hotel Tejo Lisbon
Lisbon My Story Hotel Tejo Hotel
Hotel My Story Hotel Tejo
Lisboa Tejo
Hotel Lisboa Tejo
My Story Hotel Tejo Hotel
My Story Hotel Tejo Lisbon
My Story Hotel Tejo Hotel Lisbon

Frequently asked questions

Does My Story Hotel Tejo offer free cancellation for a full refund?
Yes, My Story Hotel Tejo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at My Story Hotel Tejo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at My Story Hotel Tejo?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by My Story Hotel Tejo?
Yes, an airport shuttle is available. The charge is EUR 25 per room one way.
What are the check-in and check-out times at My Story Hotel Tejo?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at My Story Hotel Tejo?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What is there to do at My Story Hotel Tejo and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near My Story Hotel Tejo?
Yes, there's an on-site restaurant.
What's the area around My Story Hotel Tejo like?
My Story Hotel Tejo is in Lisbon Old Town, a short 1-minute walk from Praça da Figueira Stop and 5 minutes' walk from Rossio Square. Travellers say that the local area is very central close to public transit.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Very good

The hotel is in a fantastic location and the staff were very helpful. Breakfast was OK. Our only minor issue was that there are no tea/coffee facilities in the rooms.
Darren, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

SANDRA, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice location, close to all important locations and transportation
Verified Orbitz guest review

10/10 Exceptional

Very friendly and helpful staff, gave us a city map and showed us where to go. Room was clean and nicely laid out. Hotel location was excellent. In downtown, within walking distance of the sites. Would definitely recommend this hotel.
Susan, 1-night romance trip
Verified Expedia guest review

8/10 Very good

The location is walking distance to everything Old Lisbon has to offer! The rooms are large for European standards, including very comfortable beds. We will most definitely stay here on our next trip to Lisbon!
Verified Expedia guest review

10/10 Exceptional

I loved the location and the room was comfortable, clean , and stylish. One quibble, no coffee option in the room.
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location
Robert, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great area. Lots of places around the hotel and the hotel is really clean
andy, 4-night family trip
Verified Expedia guest review

8/10 Very good

Perfect staff Percect location Clean hotel
Cynthia, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Mark, 3-night trip
Verified Hotels.com guest review