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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Maison Tulum

3-star3 stars
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780, Mexico

3-star hotel with restaurant, near Tulum National Park
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • the fact that they gave our room away, offered us a lesser standard room and did not want…Mar. 5, 2019
  • Everything ok except no TV signal even the owner couldn’t fix it. WiFi only worked beside…Dec. 20, 2018

Maison Tulum

from A$98
  • Standard Room, 1 King Bed
  • Penthouse, 1 Queen Bed
  • Standard Room, 2 Single Beds
  • Suite

What’s around Maison Tulum

Landmarks

  • In Tulum City Center
  • Tulum National Park - 31 min walk
  • Dos Aguas Park - 3 min walk
  • Tulum Mayan Ruins - 2.4 mi / 3.9 km
  • Gran Cenote - 2.6 mi / 4.2 km
  • Cenote Crystal - 2.6 mi / 4.1 km
  • Playa Ruinas - 2.7 mi / 4.3 km
  • Playa Paraiso - 3.9 mi / 6.3 km

At a glance

Key facts

Hotel size

  • This hotel has 8 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon
The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Snack bar/deli
Things to do
  • Spa services on site
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2009
  • Rooftop terrace
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Maison Tulum’s small print

Also known as

  • Maison Tulum Hotel
  • Maison Tulum Hotel Tulum
  • Maison Tulum
  • Maison Tulum Hotel Tulum
  • Maison Tulum Hotel
  • Maison Tulum Hotel
  • Maison Tulum Tulum

Policies

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: MXN 500 per stay

Optional extras

Rollaway beds are available for MXN 200.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Maison Tulum

  • Does Maison Tulum offer free cancellation for a full refund?
    Yes, Maison Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Maison Tulum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Maison Tulum?
    Sorry, there's no onsite parking at Maison Tulum.
  • Are pets allowed at Maison Tulum?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Maison Tulum?
    You can check in from 3:00 PM to 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Maison Tulum?
    Yes, there's an onsite restaurant. Nearby restaurants include Babel Cafe (3-min walk), Charlie's (4-min walk), and Trattoria Romana (4-min walk).

Recent reviews

Fabulous 8.8 From 153 reviews

Exceptional 10.0
Great secret place in Tulum
Small, clean, very friendly staff, great location, close to the main Road, Thanks
Leon, us2 night trip
Very good 8.0
Lovely place
A sweet little hotel I’m a safe neighborhood. There is a delicious restaurant on the ground floor too! Easy walking distance to all the bars and restaurants on Tulum Avenue. The decor and fountains and fish ponds in the courtyard are delightful! My room was cleaned daily and fresh towels were supplied after a couple days. The sheets were a little stained but clean enough. Great water pressure, hot water, and excellent A/C! It is located in a lively neighborhood so there is some street noise at night. I was there for 5 days and would definitely stay again! Oh! And a very nice rooftop terrace with hammocks and clotheslines!
Sarah, us5 night trip
Exceptional 10.0
Lovely place
This hotel is in a very good location, easy to walk to the ADO and downtown. The employees are all very nice, coffee provided and a very good restaurant downatairs. It has a very nice patio on top of the building with hammocks, sitting area and clotheslines. I always felt safe and the rooms are quiet. Will definitly come back here next time.
Peter, us5 night family trip
Exceptional 10.0
Wonderful!
Thank you Guillermo! Our stay was amazing
Denis, us1 night trip with friends
Exceptional 10.0
Stunning views
We really liked our impeccably clean, spacious room with a stunning view, comfortable bed, a huge TV with Netflix, and a dreamy jacuzzi. The hotel also offers great and friendly service (we were leaving very early in the morning and they even packed us a light breakfast). The beach was quiet and this is exactly what we were looking for.
ca2 night romance trip
Exceptional 10.0
Very comfortable small Hotel with within a beautiful setting.All the details when you start from the ornamented roofs to the fish ponds , exotic plants , palms and flowers all making it to feel like you are in a jungle wonderland! Owner was very nice and chatty person. Will definitely recommend it . The restaurant too( I had some of the best escargot I’ve ever tried!)
Kiril, gb3 night romance trip
Very good 8.0
Nice hotel and restaurant
Cheri, us1 night family trip
Exceptional 10.0
Very friendly staff, great breakfast, unique design and landscaping, good wifi, clean, very convenient location ... I'd recommend it to anyone ... we planned only one night but extended it for two ... great price ... I'd stay there again ...
ca1 night romance trip
Exceptional 10.0
Awesome
This place is awesome!!!!
Martin, us3 night family trip
Exceptional 10.0
Excellent hideaway in the city.
It's a perfect choice for your stay in tulum city. Check in was easy and informative. Beautiful spot, walking distance to the city restaurants and bars. The city is different than you expect, however it is safe.
Danielle, us3 night romance trip

Maison Tulum

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