Guests
All properties in Jakarta, Special Capital Region of Jakarta, Indonesia

Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel

4-star hotel with 1 outdoor pools, connected to a shopping center, near Old Town

  • Free WiFi and free parking
From
A$87

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Property renovations and closures

  • This property is closed from August 23 2021 to March 31 2022 (dates subject to change).
  • The property is closed between June 27 and March 31.

Image gallery

  • Pool
  • Pool
  • Pool
  • Children’s Pool
  • Pool
Pool. Image 1 of 166.
1 / 166Pool
Jl. Gajah Mada No. 211, Jakarta, 11120, Jakarta, Indonesia
9.2.Superb.
  • Amazing, beautiful hotel and very friendly and helpfull staff

    Oct. 23, 2019

  • Service were very good. Guest Relationship Manager and Assistant, went all ways to…

    Feb. 5, 2020

See all 69 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 442 guestrooms
  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cots/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Taman Sari
  • Old Town - 1 min walk
  • Jakarta History Museum - 15 min walk
  • Mangga Dua - 44 min walk
  • Plaza Glodok - 8 min walk
  • Pancoran Chinatown Point - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Premium Room, 1 King Bed, City View
  • Standard Room, 1 King Bed, City View
  • Standard Room, 1 King Bed, Accessible, City View
  • Suite, 1 Bedroom, City View (Daybed)
  • Suite, 2 Bedrooms (Daybed)
  • Suite, 2 Bedrooms (Kids Theme)
  • Suite, 1 Bedroom, City View (High Floor)
  • Standard Room, 2 Single Beds, City View
  • Club Suite, 1 Bedroom, City View (Club Floor)
  • Suite, 1 Bedroom (High Floor)
  • Suite, 1 King Bed, City View (High Floor)

What’s around

Landmarks

  • In Taman Sari
  • Old Town - 1 min walk
  • Jakarta History Museum - 15 min walk
  • Mangga Dua - 44 min walk
  • Plaza Glodok - 8 min walk
  • Pancoran Chinatown Point - 8 min walk
  • Puppet Museum (Museum Wayang) - 16 min walk
  • National Monument - 2.4 mi / 3.9 km
  • Grand Indonesia - 4.4 mi / 7 km

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 57 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 43 min drive
  • Jakarta Kota Station - 12 min walk
  • Jakarta Jayakarta Station - 20 min walk
  • Jakarta Mangga Besar Station - 22 min walk
map
See on map
Jl. Gajah Mada No. 211, Jakarta, 11120, Jakarta, Indonesia

At a glance

Hotel size

  • This hotel has 442 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/cafe
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Pool sunloungers
  • Fitness facilities
  • Pool umbrellas

Working away

  • Number of meeting rooms - 9

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Indonesian
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include massages.

Dining

Duta Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Duta Lounge - Onsite lobby lounge. Open daily.

Pool Bar - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 217800 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 460000.0 per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Holiday Inn Jakarta Gajah Mada Hotel
  • Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel Hotel
  • Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel Jakarta
  • Holiday Inn Gajah Mada Hotel
  • Holiday Inn Jakarta Gajah Mada
  • Holiday Inn Gajah Mada
  • Holiday Inn Suites Jakarta Gajah Mada

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from August 23 2021 to March 31 2022 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self, valet, and extended parking. Parking spots may be limited. Free RV/bus/truck parking is available.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 7:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there's an onsite restaurant, Duta Cafe. Nearby restaurants include Imperial Chef (4-min walk), Pantjoran Tea House (5-min walk), and Sinar Lestari (5-min walk).
  • Holiday Inn & Suites Jakarta Gajah Mada, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as spa services and a garden.
9.2.Superb.
  • 8.0.Very good

    Good hotel for leisure, but maybe not for business

    Good, clean hotel near to many food options (by car). However, does not have a business center. The reception desk is able to assist with basic services eg printing, but it's pretty costly (IDR 150,000 per page). Breakfast was good, and the hotel staff were friendly and helpful. There were also BlueBird taxis on standby, which was good. Rook requests were fulfilled as well. Overall I'd rate it 8/10, and I'd probably return to the hotel for leisure but not for business.

    4 night business trip, Jan. 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay, recommended!

    I stayed here for a long weekend and had a wonderful experience. The room in 18th floor was spacious and clean. The big gym had enough equipments and looked new. Pool on 8th floor was small but it was nice to chill out. Everything is perfect. I didn't really try the breakfast, so I couldn't comment. But location of the hotel was very strategic. It was directly connected with a neighborhood shopping mall which has variety of food. Within walking distance, there is a traditional "China town"-Grogol, full of merchants who hold many histories. There are alleys, full of shops and small restaurants/food carriages. It may not be suitable for faint hearted. :)

    Yudy, 3 night family trip, Jan. 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and in good location, there is a small mall behind the hotel with lots of choice of food

    Murioto, 3 night family trip, Dec. 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Will stay again, this my 3rd stay.

    We had a nice stay surrounded by helpful staff. Adjacent mall had many eateries. I also enjoyed the Hotel Breakfast.

    Norman, 1 night trip, Oct. 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Spacious and near to shopping facilities

    2 night trip, Oct. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent Service

    In term of service it is one of the best I have received in recent stays. All the staffs are friendly and willing to go extra miles to assist. Well done!

    Trevor, 2 night business trip, Sep. 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly and helpful staff

    Good experience.

    2 night trip with friends, Aug. 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Recommended

    Great stay for business.

    Chung Ling, 2 night business trip, Jul. 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great hotel, amazing service

    Great hotel in downtown Jakarta close to all tourist attractions. the hotel staff was amazing and naturally nice, great infinity pool and it even has a mall with tons of restaurants on the back side

    2 night trip, Jul. 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Some house fly present inside room throughout the stay.

    Yeow Lee, 2 night business trip, Jul. 10, 2019

    Verified Hotels.com guest review

See all 69 reviews