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The Terrace

4.0 star property
City centre Franz Josef Glacier motel with restaurant

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The Terrace

Photo gallery for The Terrace

King Studio, Kitchen | Living area
Property grounds
Property grounds
Standard Apartment, 1 Bedroom
Standard Apartment, 1 Bedroom

Overview of The Terrace

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Free WiFi
  • Free parking
  • Laundry facilities
  • Restaurant
  • Non-smoking
Map
Cowan Street, Franz Josef Glacier, 7856
Main amenities
  • Daily housekeeping
  • Restaurants
  • Room service
  • Garden
  • Self-serve laundry
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Horse riding/hire
Feel at home
  • Cots/infant beds (surcharge)
  • Fridge
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping

Room options

King Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Apartment, 2 Bedrooms

  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

King Studio, Kitchen

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Standard Apartment, 1 Bedroom

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Super King Studio with Kitchen

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

One Bedroom Spa Bath Apartment, Mountain View

  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Studio, Kitchen, Mountain View

  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

About this area

Getting around

  • Hokitika (HKK) - 117 min drive

Restaurants

  • The Landing Restaurant & Bar - Franz Josef - 2 min walk
  • Blue Ice Cafe - 5 min walk
  • Snakebite - 2 min walk
  • Full of Beans - 3 min walk
  • Monsoon Restaurant - 4 min walk

About this property

The Terrace

Enjoy your visit to Franz Josef Glacier with a stay at The Terrace. Freebies such as WiFi and self-parking are added perks, and guests can keep active with on-site horse riding/hire.

Languages

Chinese (Mandarin), Dutch, English, Filipino, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 10:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 8 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Barbecue grills
  • Room service

What to do

  • Horse riding/hire
  • Cross-country skiing nearby
  • Snowshoeing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Eco-friendly toiletries

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for NZD 25.0 per stay
  • Rollaway beds are available for NZD 25.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Policies

This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.

Also known as

Terrace Franz Josef Glacier
Terrace Motel Franz Josef Glacier
Terrace Motel
The Terrace Motel
The Terrace Franz Josef Glacier
The Terrace Motel Franz Josef Glacier

Frequently asked questions

Does The Terrace offer free cancellation for a full refund?
Yes, The Terrace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Terrace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Terrace?
Sorry, pets aren't allowed.
Is parking offered on site at The Terrace?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at The Terrace?
You can check in from 2 PM - 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at The Terrace and nearby?
Have fun during the warmer months with activities such as horse riding. The Terrace also has a garden.
Are there restaurants at or near The Terrace?
Yes, there's an on-site restaurant.
What's the area around The Terrace like?
The Terrace is in the heart of Franz Josef Glacier, a short 5-minute walk from Glacier Hot Pools and 6 minutes' walk from Our Lady of the Alps.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Dominique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
The check in was great, the owner is friendly and served us at the counter. The room is fantastic and location is great. Great surrounding and convenient to get to different shops.
Edwin, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The accommodations were clean, spacious, comfortable, and had everything we needed. The location was convenient and walkable to the rest of town.
Meredith, 1-night family trip
Verified Expedia guest review

6/10 Good

Ok overall but needs to be updated
Brett, 1-night family trip
Verified Wotif guest review

8/10 Very good

This is the second time staying at the Terrace. It is perfect for short term stays. It has a small kitchenette which is helpful for in-home meals. The space was slightly cold at first, but after the first evening it finally got warmer. Doors are sliding glass doors, so that may be part of the cold.
Verified Expedia guest review

10/10 Exceptional

Vipul, 1-night trip
Verified Hotels.com guest review

6/10 Good

They property is well situated but in need of a lot of minor repairs. The heaters did not work properly and or were insufficient. The electric blanket only fit on about 1.2 of the bed. The lights and TV remote needed to be maintained or replaced. The staff was very nice but the unit was cold and uncomfortable.
Nadine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Phillip, 1-night trip
Verified Lastminute guest review

8/10 Very good

Staff were amazing! Gave excellent recommendations for activities and experiences we otherwise would have missed. Bathroom was very clean but outdated. Otherwise a fantastic place to stay.
Christine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The room was spacious and comfortable and was walking distance from restaurants, cafes, bush walking opportunities and the local supermarket.
Karin, 2-night romance trip
Verified Wotif guest review