The Alexander

Basement room, shared smelly bathroom, was expecting an ensuite bathroom. Extremely noisy room, the room above banged on the floor everytime my friend orgasmed, sound proofing needs to be improved.

Unfortunately, I discovered a bit of a mishap, upon arrival at the Alexander, where I had rebooked a comfortable single room that I had stayed in two years ago. There was water pouring through my bathroom ceiling, due to a sudden problem with the shower floor's plumbing in the room above. One of "those things" that can happen in older properties,! Both of the affected rooms in the Alexander were immediately closed for repairs, so my review now applites to the White House. The hotel's owners could not have been kinder and displayed exceptional customer service, promptly upgrading me to a lovely double room in another hotel of theirs, just up the road. I was very comfortable and contented in the White House for the rest of my stay.

The stay was very good, apart from a condom that was found by the bed but the manger and owner sorted out quickly so not bad stay for the first time.

Convenient but maybe a downside of not having staff on site is that guests feel freer to be noisy, and no-one to quieten them? I wasn’t too pleased by the 3 40 wake up with drama in the next room that went on for well over an hour

I would not stay here again. It is pet-friendly so, if you don't have dogs, the smell of dog is overwhelming when you walk in. I also saw at least 5 fleas and I ended up with flea bites which was very upsetting. I didn't get the room I booked and the I was allocated a room on the ground floor, next to a busy road, so it was quite noisy. No hot water on the first morning but they did fix this when I reported it. Walking distance to local shops which was convenient and check in instructions were very good. I imagine that it is great for pet owners.